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Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (read more)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false
حُلّت المُؤرشفة 8 525

Bookmark sidebar reset width size after closing Firefox

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size. How to fix it? … (read more)

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

المُؤرشفة 6 451

Plus sign to add more shortcuts is missing from Firefox browser home page/new tab page

Hello, An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer a… (read more)

Hello,

 An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer add shortcuts on the home page/new tab page.  Please help.  I am running Firefox Version 129.0.2 (64-bit) on a Windows 11 Pro 64-bit if that makes any difference.  Thanks.
المُؤرشفة 3 416

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was t… (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

المُؤرشفة 10 413

previous tabs not opening on initial boot up

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "R… (read more)

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "Recently Closed Windows"

المُؤرشفة 1 396

Hover preview in about:config keeps resetting to true after restarting

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is … (read more)

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is set to false and saved). Then I went in about:config and manually set browser.tabs.hoverPreview.enabled to false as well, that disables the unwanted feature completely.

But every time I restart the browser it's turned back to true (just hover.Preview.enabled, not hover.Preview.showThumbnails). Can I save my settings? It's annoying that I can't opt out.

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Pop ups

What do I need to do to block pop ups? How do I turn off the pop up blocker for certain websites?

المُؤرشفة 1 386

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

المُؤرشفة 1 355

Downloading files

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed… (read more)

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

المُؤرشفة 4 350

Profile

Firefox should definitely add a dedicated option in the toolbar to make switching between profiles easier. Currently, the only way to do this is through the "about:profil… (read more)

Firefox should definitely add a dedicated option in the toolbar to make switching between profiles easier. Currently, the only way to do this is through the "about:profiles" tab, which is much less convenient than the profile switching options in other browsers

المُؤرشفة 1 331

User.js file does not apply

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root… (read more)

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root folder, then using arkenfox, but did not work.

المُؤرشفة 4 323

Adobe Acrobat Add-On Extension Corrupt

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the ad… (read more)

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the adobe_acrobat-1.0-windows.xpi file. This usually has worked. When i tried to add it this time is said the add-on file was corrupt.

I tried uninstalling and redownlading AdobeAcrobatPro 2017 thinking this would add an uncorrupted file and got the same the same message. Unfortunately, because I had used the Adobe license key too many times for Acrobat 2017 on my computer I had to upgrade to Adobe Acrobat Pro 2020. i had hoped this would solve the problem. But no, I get the same message corrupt file message even with a new copy of the Acrobat Pro 2020.

What is going on? Can anyone help with this?

المُؤرشفة 1 314

Selecting specific audio output device in video conferencing web apps.

Approximately 2 years back, for a short period of time, FireFox let you choose an audio output device in video conferencing web apps, through the web app directly. This s… (read more)

Approximately 2 years back, for a short period of time, FireFox let you choose an audio output device in video conferencing web apps, through the web app directly.

This seems to be gone now, but I'd like to turn the feature back on.

It's very problematic to have to change your default audio device for video calls, as your computers sound effects and whatnot will also play in your headset as well, where as before, all you got was the audio from the video call in your headset.

Is there a way to turn this on again? Owl Practice (one of the VC web apps I use) still shows the different output devices, but regardless of which one you pick, it always comes out the default device. For a while this feature actually worked, but now it doesn't.

Is there a setting I can change? Maybe in about:config?

Thanks!

المُؤرشفة 1 313

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how d… (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

المُؤرشفة 9 304

pages

okay I do not like it trying to load old tabs when I reopen Firefox I want it to open my preset home page every time how do i make it stop loading old tabs

المُؤرشفة 2 302

Text Login Codes from Facebook, other sites

I just cleared all my (Firefox) cookies, history, and caches. In the process, I must have deleted how Facebook texts a code for me to log in. How do I set that up again? … (read more)

I just cleared all my (Firefox) cookies, history, and caches. In the process, I must have deleted how Facebook texts a code for me to log in. How do I set that up again?

المُؤرشفة 1 276

Correlation between Background and Firefox Data Collection and Use

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the ba… (read more)

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the background disappeared.

Why do you have to keep "Allow Firefox to send technical and interaction data to Mozilla" and "Allow Firefox to install and run studies" enabled?

حُلّت المُؤرشفة 3 257

how to add short-cut to home page?

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it … (read more)

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it to be found in "Customize Tools"

Macbook Air, M1 — 12.6.8 Firefox 129.0.2

المُؤرشفة 3 254

Latest Update Will Not Save Passwords Even If The Setting is Check Marked

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask t… (read more)

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask to save my password even though the option is selected is settings. This started after the recent update.

المُؤرشفة 4 248

Disable Firefox's Built-In Translation tool

Hello friends, As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension. I tried to follow th… (read more)

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

حُلّت المُؤرشفة 4 238