Showing questions tagged: اعرض كل الأسئلة
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Firefox Windows 10 Not Saving Settings Anymore

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed. I already did the following: https://suppo… (read more)

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed.

I already did the following: https://support.mozilla.org/bm/questions/1226076 To no avail.

What changed? I didn't change anything in my computer for this to start.

Thanks for any help.

Asked by William Wusik Kalfelz 9 months ago

Last reply by jonzn4SUSE 8 months ago

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Videos Unable to Play

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chr… (read more)

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist?

Best, Steve

Asked by Brock Landers 8 months ago

Last reply by Brock Landers 8 months ago

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Wikipedia Search Box Gone

For the last two days the search box for Wikipedia is missing with Firefox, but works properly with Chrome and its various derivatives. My FireFox is 128.0.3 64 bit wh… (read more)

For the last two days the search box for Wikipedia is missing with Firefox, but works properly with Chrome and its various derivatives.

My FireFox is 128.0.3 64 bit which it claims is the current release. It claims to have updated last on July 27 which is an obvious red flag. Is there some way to force FireFox to revert to the previous release?

I can get to a search box it by right clicking on the magnifier and opening the search box in another tab or window, and then deleting the original tab which is rather cumbersome. I've turned off all ad blockers and so forth.

Does this sound familiar to anyone?

Asked by wjm263 8 months ago

Last reply by wjm263 8 months ago

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Media keys don't really work

So, I use Fn + F7 which should stop or play the last active audio source. Sometimes it works, sometimes it just refuses to work for one site at time, while the others wo… (read more)

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again


Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11

Asked by 321093798057623 9 months ago

Last reply by 321093798057623 9 months ago

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Mozilla tab crash

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why! like tell me how to show the log or something to identify what is… (read more)

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Asked by Manuelp4 8 months ago

Last reply by Manuelp4 8 months ago

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Fonts in Google Have Turned Japanese I Really Think So ... and more

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems. … (read more)

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems.

Over the last week I decided to format my Mac and re-install the operating system. I have a lot of graphics design that I will be doing for an unknown period of time. I have over the years collected many free fonts and I started installing them about 5 days ago. I don't believe my installing fonts wouldf have affected anything within Firefox, but Firefox is the only browser that I'm having this problem with. I checked Safari and google displays everything as it should as well; my graphics deisgn software forums are displaying fine. I have not used google for anything during the period that I was installing the fonts, so I don't know exactly when this started but yesterday I discovered it.

I tried going to the menu on the top right hand corner -> Help -> More Troubleshooting Info -> Refresh Firefox. I then went into MacCleaner Pro -> Clear Cache and Clear Purgable Data. Then restarted the machine. No change.

I then saved my passwords and bookmarks, then uninstalled Firefox using MacCleaner Pro and then went to Remove Remaining files.

Downloaded a new copy of Firefox and the problem still exists.

I tried changing the theme to others. Went to Settings -> General -> Language and Appearance. Set theme to dark, then back to automatic. Changed the main font from (Default) Times to Times New Roman and back to (Default Times) ... but still this problem exists...

Help... Please and thank you.

Asked by Br007 4z 9 months ago

Last reply by Br007 4z 9 months ago

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Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Definitions of the words "Always" and "Never"

I keep getting: Save Login for http://blabla.xyz?!! if i say 'never' it just keeps asking. now your saying. aah. thats cause it cannot differentiate a ipv4 and a hostna… (read more)

I keep getting: Save Login for http://blabla.xyz?!!

if i say 'never' it just keeps asking.

now your saying. aah. thats cause it cannot differentiate a ipv4 and a hostname.


The gethostbyname() function returns a structure of type hostent for the given host name. Here name is either a hostname or an IPv4 address

i wonder then what this browser does. not remembering by name. here thus the word never is better replaced by -> ask me again next time.

Asked by syncsync 8 months ago

Last reply by syncsync 8 months ago

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Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (read more)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Firefox seemt to have made a huge error by "Firefox 128 sends data per default Data for Advert agencies.

16.7.2024 I read this German article: Firefox 128 liefert per Default Daten für Werbetreibende Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale… (read more)

16.7.2024

I read this German article:

Firefox 128 liefert per Default Daten für Werbetreibende

Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale Werbung" in den Firefox einziehen. Die Aktivierung erfolgt ohne Einwilligung der Nutzer.

Which means Firefox 128 Delivers per-default Data for Advert agencies. Mozilla allows a new technology for "Date protection friendly digit Advertising" on Firefox. The activation is without permission from the user.

This is not good at all. I am now thinking of rejecting Fierfoy and moving to Opera or similar. Why did Morzilla take this fatal step?

Asked by Bonzadog 9 months ago

Last reply by gingrpowr 6 months ago

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"This page is slowing down Firefox" new problem with a frequently used site

This problem is NEW ... I've been using Firefox with Bible Gateway for literally YEARS, and this problem has begun in the last two days. I tried to follow the advice unde… (read more)

This problem is NEW ... I've been using Firefox with Bible Gateway for literally YEARS, and this problem has begun in the last two days. I tried to follow the advice under other occurrences of this problem to others, and couldn't ... I don't get into code that way!

All I know is that I can no longer simply open a tab, go to that site, and use it; once that error shows up, no navigation on the page is possible.

Idk whether this is a problem for Firefox, or for Bible Gateway. I've contacted them, too.

But ... what can I do?

Asked by thiessen1956 9 months ago

Last reply by thiessen1956 9 months ago

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Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 9 months ago

Last reply by cor-el 9 months ago

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weather icon on home page not able to change to my location

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked… (read more)

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.

Asked by kathyprice 9 months ago

Last reply by CJ 6 months ago

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Can hardly find back to my own post (Connect vs Support)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser… (read more)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

Asked by mak2 9 months ago

Last reply by pilov42066 9 months ago

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I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (read more)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Asked by Sean Wheeler 9 months ago

Answered by Sean Wheeler 9 months ago