Showing questions tagged:

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for t… (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Solved المُؤرشفة 23 596

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up f… (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Solved المُؤرشفة 16 2215

Captcha not working on firefox 127.0.1 yet again

Hi, am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to tho… (read more)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Solved المُؤرشفة 14 711

Firefox constantly crashing

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using … (read more)

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set"

Will this get fixed with the next Firefox update? Currently using 127.0.

المُؤرشفة 11 129

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Solved المُؤرشفة 9 818

When I send a text to my Firefox Browser strange characters appear

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read. I have attached hereto two versions of the same file - one sent to Firefox … (read more)

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read.

I have attached hereto two versions of the same file - one sent to Firefox and one sent to Chrome.

Note that the screenshot of the Firefox version of the file contains loads of UTF-8 character translations that are incorrect and show up as strange characters instead of letters or punctuation marks, while the same file shown in Chrome is almost perfectly clear.

I am running Firefox version 127.0.6533.89 (64bit) in a Win 10 Pro 64 bit environment that is up to date as of August 1st.

This has been a problem with Firefox for a very long time and I would like to know if I have misconfigured a setting that has caused this.

المُؤرشفة 9 159

rename profile addon dont work

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What el… (read more)

I would like to rename profile in roaming and local dirs for windows, but after I do it, addons are no longer visible in firefox. I guess I am missing something. What else do I have to do, when renaming profile dirs?

المُؤرشفة 7 97

Default search engine does not get imported from profile, resets to google

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not ge… (read more)

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

المُؤرشفة 7 558

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Solved المُؤرشفة 7 285

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

المُؤرشفة 7 128

Problem: Persistent 150 KB of Cached Web Content

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Dat… (read more)

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?
المُؤرشفة 6 382

Why are sites no longer working on Firefox?

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don… (read more)

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

المُؤرشفة 5 188

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Solved المُؤرشفة 5 566

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

المُؤرشفة 5 393

gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

المُؤرشفة 4 178

mygov

hi i can no longer sign in to mygov account in australia...on the sign in page after the sign in button is not there...

Solved المُؤرشفة 4 362

Can no longer navigate to Firefox Home Page

Prior to ~1 week ago, my process of using Firefox was as follows: Open a new tab, search for something, click through a few links If I couldn't find anything relevant … (read more)

Prior to ~1 week ago, my process of using Firefox was as follows:

  • Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?

Solved المُؤرشفة 4 245

We can't automatically get your browser's troubleshooting data

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual ste… (read more)

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

المُؤرشفة 4 186

Printing PDFs

Why do PDFs come out so small when printing? ie. taking up only about 40% of an A4 sheet? Selecting "fit to page" or "scale" etc in the print dialogue makes no difference… (read more)

Why do PDFs come out so small when printing? ie. taking up only about 40% of an A4 sheet? Selecting "fit to page" or "scale" etc in the print dialogue makes no difference. Images: 1. Desired size. 2. Actual printed size. 3. Print dialogue.

المُؤرشفة 4 471

Youtube Live streaming issue

I just started having an issue while watching Live Streams on Youtube with FireFox. I'll load the live stream and it will run for about a minute then it will switch to t… (read more)

I just started having an issue while watching Live Streams on Youtube with FireFox. I'll load the live stream and it will run for about a minute then it will switch to the streamers previous recorded stream. I opened Youtube on my iPad and on Edge browser and the Live stream keeps playing the live stream but on FireFox it only lets it run for about a minute before flipping the playback to the previous recorded video of that streamer. I tried clearing my cache for Youtube and I have no extensions running. I have Youtube Premium and run no adblockers. I have also tried safe mode but the problem persists.

Any idea what could be happening?

Solved المُؤرشفة 3 779