Showing questions tagged: اعرض كل الأسئلة
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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 2 years ago

Answered by cor-el 2 years ago

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Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (read more)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Asked by sushreysrivastava1999 2 years ago

Answered by sushreysrivastava1999 2 years ago

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Firefox unable to play live streams, after installing Media Feature Pack

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling. Youtube vide… (read more)

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

Asked by timon.lammers 2 years ago

Answered by James (doing minimal support) 2 years ago

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Yahoo Mail is not an option in mailto settings

If I click on any "mailto" link the only options are Gmail or Firefox. If I go into Settings and choose applications then content type: mailto the same options are there… (read more)

If I click on any "mailto" link the only options are Gmail or Firefox.

If I go into Settings and choose applications then content type: mailto the same options are there- nothing for Yahoo Mail.

It used to be there, now it has gone.

Using version 110.0.1

Is there any way to manually add Yahoo mail to Firefox?

Asked by mk869 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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masking warnings like 404 error and display a blank page instead of the error

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to… (read more)

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to false -

security.insecure_connection_text.enabled security.insecure_connection_icon.enabled security.insecure_connection_text.pbmode.enabled browser.ssl_override_behavior security.ssl.errorReporting.automatic security.enterprise_roots.enabled security.tls.version.min

Is there anymore steps to do or any userChrome.css script is required.

PS : I cannot use any extension or addon to do that

Asked by sagnik.sourendrapal 9 months ago

Last reply by markwarner22 9 months ago

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 2 years ago

Answered by Paul Ellis 2 years ago

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website says my billing address does not match my location

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are … (read more)

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Asked by iffi909 2 years ago

Answered by cor-el 2 years ago

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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed 2 years ago

Answered by cor-el 2 years ago

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How to disable SafeSearch

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off. we had a solution to disable it by changing DNS in our browsers to CloudFlare.… (read more)

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off.

we had a solution to disable it by changing DNS in our browsers to CloudFlare. but unfortunately, it's not working anymore, so the SafeSearch is back online again...

now, how can we disable it?

Asked by A.R.B.N 2 years ago

Last reply by A.R.B.N 2 years ago

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tab deliminators

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to… (read more)

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Asked by LT72884 2 years ago

Last reply by cor-el 2 years ago

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Cannot connect to local NAS

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed. Here is t… (read more)

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed.

Here is the text of the error message I receive:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at [server name redacted]. Did you mean to go to www.[server name redacted].com? If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

I am able to connect using the IP address.

Asked by HighJinksBrati 2 years ago

Last reply by HighJinksBrati 2 years ago

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How can I open Firefox and bypass my home pages (on iMac)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don a… (read more)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don all that, and close down Firefox, each time I open Firefox again to search for something etc, all 15 of my startup pages open up and I have to manually close them all down.

On Windows 11, all I need to do it right click the firefox icon and select open new tab. This is great, it opens Firefox with just a single new tab open. But on my iMac, this option is missing.

How can I re-open firefox with just a blank tab - or even just one specific page like Google?

Asked by XyZed 2 years ago

Last reply by XyZed 2 years ago

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Please share your input Firefox connecting CDN servers such as amazon, google is not security threat

Team Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data? thanks Samvedna … (read more)

Team

Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

Asked by samvejha 2 years ago

Last reply by cor-el 2 years ago

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moving tab to another window

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and … (read more)

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and drag it to the tab strip of another Firefox window.

What the xxxx does that mean????? There is no tab strip!! There is no obvious place to move it! These are bad instructions! When you write instructions read them over and make sure they are complete! Have somebody that doesn't know anything read them and see if they can follow them!

Asked by Redgreen 1 year ago

Last reply by cor-el 1 year ago

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Complete loss of your products on my PC

I'm really not sure how something like this can happen but I have lost access to your products. My favorites, passwords, DuckDuckgo, background, and everything. I thought… (read more)

I'm really not sure how something like this can happen but I have lost access to your products. My favorites, passwords, DuckDuckgo, background, and everything. I thought that once I signed into Firefox again all these saved items would come back but nothing has. It's like someone pushed a button and changed my world using all the products that you offer. I don't know how to retrieve these needed items and I'm hoping hard you can return my Mozilla world to me. I don't really understand how this could have happened but I'm hoping it wasn't something I did. I can't give you any hints that might explain how something like this could happen. When I tried to sign into firefox Microsoft Edge offered to provide the password but I don't want to go near their products. It seems when you go that way Microsoft will add a dozen things I don't want. I'd like to thank you for any and all help you can provide to me. Also thanks for your time. Most sincerely, Robert Auerbach

Asked by SUBWAYCO 2 years ago

Last reply by SUBWAYCO 2 years ago

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Firefox Keeps Changing My Preferred Language

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. E… (read more)

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

Asked by mstqbfan 2 years ago

Last reply by James (doing minimal support) 2 years ago

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How to stop videos from following you down the page as you scroll down? Check your extensions!

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot… (read more)

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot that it was a new one I'd never tried before.

Thank you Cor-el for pointing me in the right direction!


This is what transpired before.-----------------------

Using Windows 7. These were suggested. Of course none of them made the slightest difference.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

Does anyone on here understand this stupid video "follow us and block the page for stupid reasons" thing? How can software designers be so brain dead and out of touch with the rest of the planet? I do wonder sometimes.

Asked by moz2u 2 years ago

Last reply by moz2u 2 years ago