Showing questions tagged: اعرض كل الأسئلة
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My mouse wheel doesnt work properly in Firefox

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to… (read more)

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to work just fine in troubleshooting mode, but nothing else seems to work. This problem started just after Firefox updated to the newest version.

Asked by sti__95 1 year ago

Answered by cor-el 1 year ago

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All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 1 year ago

Answered by leeharam2004 11 months ago

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Scroll Lock Inverted

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. Bu… (read more)

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. But then, in all of my other windows, scroll lock was activated. So, I hit my scroll lock button again, and now all other windows will scroll except for Firefox. Is there a setting I need to change?

It appears as if scroll lock is reversed on Firefox vs. all other apps on my computer.

Asked by Daniel 1 year ago

Answered by Daniel 1 year ago

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Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Answered by monkeydoggtd 1 year ago

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Mouse Scrollwheel not Working in Firefox

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other b… (read more)

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.

Asked by redbaron96 1 year ago

Answered by Paul 1 year ago

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Touchpad scrolling stopped working

I have working touchpad scrolling in all windows apps except for firefox. I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling is wo… (read more)

I have working touchpad scrolling in all windows apps except for firefox.

I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling is working running in troubleshooting mode. I ran "refresh firefox" but it still doesn't work. I made sure all synced plugins were disabled and still doesn't work.

How can I fix it?

Windows 10.

Asked by fred_flintstone 1 year ago

Answered by fred_flintstone 1 year ago

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Outlook.com email service

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way… (read more)

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way to go back to the "Inbox" is to use the back arrow in the browser, or click on "Sent"(or another file)...then click on "Inbox". The cycle continues. Been like this since I updated to 110.0.1 (64bit)

Asked by sandhilllv1 1 year ago

Answered by sandhilllv1 1 year ago

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Saving bookmarks and history before wiping Windows 10 and reinstalling, want to keep all of it

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. … (read more)

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. How do I do that?

Asked by heatherlaw001 1 year ago

Answered by cor-el 1 year ago

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The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Day 2: Having to continuously scroll back down through bookmarks folders

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster. Thought I w… (read more)

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Asked by BigLib 1 year ago

Last reply by AliceWyman 1 year ago

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Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (read more)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 year ago

Answered by AliceWyman 1 year ago

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THIS IS NOT CUSTOMER SUPPORT

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE. THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOME… (read more)

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

Asked by NONEOFYOURBUSINESS 1 year ago

Last reply by James 1 year ago

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When using google or other google products (like youtube) There are 2000ms ping spikes affecting all devices on the network.

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I not… (read more)

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I noticed it was only when I was using Firefox, so i tried disabling add-ons and extensions, it still happened. I opened it in safe mode, it still happened. I tried using Chrome and Edge, both did not cause issues.

I reset my Firefox completely (There was some custom CSS to put tabs on bottom, where they belong) and it was perfectly fine! No issues! Everything was great for a few days!

Then you guys updated things again... and it was back... so I reset my Firefox again, and even straight out of the box, its still causing the issue, but now only when using google products, with or without add-ons, there is no custom CSS anymore either.

I do not know why its an issue, but it is, and it is ONLY with Firefox, and I really do not want to switch to Chrome or Edge... It also persists after Google is closed, until I restart Firefox.

I am unsure of specifically why this is happening now, but it is a MAJOR problem for me

Asked by Kirstenly 1 year ago

Answered by cor-el 1 year ago

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Shrink search bar, more room for extensions

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in cust… (read more)

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in customizing (I've tried the unsupported compact thing). I've gotten myself so worked up over this, I'm sure I'm overlooking something obvious.

Thanks for your help.

Asked by NovaeBlue 1 year ago

Answered by cor-el 1 year ago

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Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (read more)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 1 year ago

Answered by Paul 1 year ago