Showing questions tagged: اعرض كل الأسئلة
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Limited Tabs

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. … (read more)

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. But this week I noticed that with the fourth tab, they stop being visible, and there's arrows on the far left and right. So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two, or three, or four! Sometimes I have to click around to find the tab I want. Also, there's times I just want to see if a site/tab is there. Now, I have to click the darn arrow and find it!

Why do they do this? If it aint broke, don't fix it!

I don't want it like this. At all. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

Asked by Steve09 1 year ago

Last reply by Steve09 1 year ago

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How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (read more)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Asked by smittydm 1 year ago

Last reply by smittydm 1 year ago

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How to troubleshoot a connection to a webpage?

Hi, I'm having trouble connecting to a specific webpage on the internet. The link is: https://www.canadiantire.ca/en.html All I get is a blank page. It is a popul… (read more)

Hi,

I'm having trouble connecting to a specific webpage on the internet.

The link is: https://www.canadiantire.ca/en.html All I get is a blank page.

It is a popular retail chain store in Canada. I know the website is up and running because I can connect to it using another PC at home.

How do I check what messages are sent from my FF browser to the website?

And then - what is received at my browser from the website?

BTW - I have cleared the cache and restarted FF - and still cannot connect to it. There are 3 other websites that I have trouble displaying and interacting properly. How do I know this? - Well - I tried the 3 other websites from other PCs within my home network and these websites work properly.

mjl

Asked by mjl 1 year ago

Last reply by mjl 1 year ago

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Firefox crashing after 108.01 install

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash. For years I've been using t… (read more)

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

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cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (read more)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner 1 year ago

Last reply by cor-el 1 year ago

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Access Denied On a Website I use often

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no a… (read more)

Hi, I use Zoro.com for buying industrial parts. I get access denied on all my computers (something got synced). I tried clearing cache and clearing something else to no avail. Recently I did a clean reload of Linux and was able to get on to zoro. But when replaced the mozella directory with my copy (with all data) zoro again became unavailable. I have been doing workaround for months but it is a pain to switch browsers every time. Any Suggestions would be greatly appreciated. Ps I have been on the internet since it was called compuserve at 300 baud. I used to program machine code, dos, cpm, c+, Unfortunately at this time in my life a am not able to learn new tricks. Im not stupid just old. Thanks & Happy Holidays Glenn

Asked by g.itsjustme 1 year ago

Answered by jonzn4SUSE 1 year ago

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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox opens in wrong location, eventually refuses to open any more webpages

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean… (read more)

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean_core::metrics::ping Invalid reason code start up for ping background-update, viaduct::backend::ffi Missing HTTP status Firefox opens on the left half of the screen, even though I keep it on the right. The right-click menu also opens on the left. Firefox will eventually stop loading new webpages. Upon shutdown, System Monitor and Nemo both become zombies, along with firefox-bin. I have to restart Linux Mint when this happens. I am running version 21.1, and Firefox 108.0.1. I have a crash ID: bp-19dffdf3-57ff-4dc4-8625-814d70221226

Asked by David 1 year ago

Last reply by David 1 year ago

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Recover lost tabs

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download h… (read more)

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download history."

I assumed this would just delete my browsing history from the URL bar, but now after I closed Firefox, it also deleted all my tabs!! There were many important tabs that I don't want to lose. But I also can't find them under 'recently closed tabs', and I also tried a solution from this forum, namely to find the recovery file and upload them to https://www.jeffersonscher.com/ffu/scrounger.html -- but they don't contain my old tabs either!

Is there still something I can do to recover my lost tabs??

Asked by JelleAms 1 year ago

Last reply by cor-el 1 year ago

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can't access synced data

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reas… (read more)

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reason Firefox can't handle that reliably. It all worked, because I could just sync it, but now a month later I had to reinstall Windows and... I can't sync my browser.

I've tried every password I could think of. I can't recall if I wrote it down somewhere last time, or changed it since, but I'm pretty sure I'm using the right email. Right now I'm logged in with another account.

And while I see a tab session saved from last month, which is unfortunately a little out of date but better than nothing, I don't see any saved bookmarks from this year. Just one from a year ago. I have no idea what's happened exactly, but I wasn't as careful this time because the sync worked so recently.

Now I'm stuck! I have some very important bookmark folders saved, that are key to all my projects basically. I can't just start fresh. But I can't log in, can't find any password change written down in my notes, which I may just have forgotten to note down. And I can't find any contact for Firefox support.

I do value security when it comes to handling my data but there must be a way to verify who I am, and change the password using my email?

Asked by pk3 1 year ago

Last reply by pk3 1 year ago

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I have 12,000+ bookmarks in 100+ subfolders. I need a VASTLY SUPERIOR way to organize them than offered by the Library window.

I research a LOT. So I have 12,000+ Bookmarks in 100's of subfolders covering 100's of topics. The only conceivable way to organize them is to view the contents of many… (read more)

I research a LOT. So I have 12,000+ Bookmarks in 100's of subfolders covering 100's of topics. The only conceivable way to organize them is to view the contents of many subfolders SIMULTANEOUSLY and be able to do massive drag & drops between them.

Just like I could do 15 years ago using the old Windows Favorites folder and the 100's of subfolders within it.

(In my opinion it was a really BAD idea to stray from that paradigm. When I moved to Firefox I went from being VERY well-organized to having a complete cluster. In the old days I could IMMEDIATELY access any Favorite via Start Menu or any other Windows way. The unwieldiness of Firefox's Library -- in the context of a hi volume of Bookmarks -- has made such organization impossible, and rendered my Bookmarks practically useless.)

If I had access to the old way, I could probably organize 12,000 Bookmarks in a day. The present Firefox Library is gonna take me about 2 weeks -- seriously. Because I can only view the contents of 1 folder at a time and also because a ton of scrolling is necessary to drag & drop. And lastly because I don't have the contextual "forest" visible to me for decision-making since I can only see 1 "tree" at a time. Basically its NOT DO-ABLE. Surely I can't be the only person with this issue.

My searches for a solution have only turned up the apparently defunct PlainOldFavorites extension.

This has been painful for well over a decade, but its reached a crisis point. Thank you.

Asked by ernie.aragon 1 year ago

Last reply by cor-el 1 year ago

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A password reset problem.

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the … (read more)

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the one from which I made the change), and when I tried to login on one of my devices it turned out that I don't exactly remember my new password (that's the little embarrasing part) as I didn't wrote it down anywhere.

So my question is, can I (maybe with the help of the Mozilla Support) revert the password change that I made recently without loosing any of my sync data (history, bookmarks, saved password etc.), or should I start cracking my own password, as I'm quite sure I know the main components of it but I'm not sure about the letter sizes and special signs I used.

Some additional info I've set up secondary e-mail and I have access to both of them. I've set up two-step authentication and I have access to it on my phone. I haven't set up the account recovery key.

Asked by Jakub Macoch 1 year ago

Last reply by Jakub Macoch 1 year ago

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Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (read more)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Asked by Chloie 1 year ago

Last reply by Chloie 1 year ago

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Remove "Your browser is being managed by your organisation" in Firefox installed on Windows 11

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. H… (read more)

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

Asked by wqspp 1 year ago

Last reply by al_mhajr_99 1 year ago

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Passwords won't auto-fill

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox. I've tried everything. Re-inst… (read more)

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Asked by jvallone 1 year ago

Last reply by cor-el 1 year ago

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Websites have differences between Firefox and Safari

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference… (read more)

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference in the homepage, as well. Why would this happen? Not sure whether to switch back, because of inconsistency of sites working well in Firefox.

Asked by miriam.heilman 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox Save Image/File not work

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after… (read more)

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

Asked by lbakalov 1 year ago

Answered by lbakalov 1 year ago

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Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (read more)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 1 year ago

Answered by Paul 1 year ago