Showing questions tagged: اعرض كل الأسئلة

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (read more)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Asked by MPolo62 5 months ago

Last reply by rare.ale 2 months ago

keyboard shortcut

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a… (read more)

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a specific website, and needing to close the processes menu every time is deeply annoying

Asked by rot13enabled 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Application error: a client-side exception has occurred (see the browser console for more information).

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the pla… (read more)

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the play button: Application error: a client-side exception has occurred (see the browser console for more information). If I refresh the page, the site continues on and lets me print the puzzle. I tried switching back to Firefox for the search engine with the same result. This issue does not occur on Google Chrome, however. I have included a screenshot of website when error occurred. Thank you in advance.

Asked by chopperdnp 5 months ago

Last reply by TyDraniu 5 months ago

Middle mouse wheel auto-scrolling does not work as a toggle, only as a hold

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel,… (read more)

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Asked by luke.yi4779 4 months ago

Last reply by Dropa 4 months ago

Ad blocker

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows… (read more)

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add ons and extensions. How do I find and disable an ad blocker that I cannot find?

Asked by klegan.chaplain 5 months ago

Last reply by cor-el 5 months ago

Ebay: exclamation mark on the lock icon to the left of the address bar says connection not secure

Using Firefox v108 Win10. When I do a search on eBay I get a search result page. Everything is fine. The problem is, when I click on an item to get details, the address… (read more)

Using Firefox v108 Win10.

When I do a search on eBay I get a search result page. Everything is fine.

The problem is, when I click on an item to get details, the address bar shows an exclamation mark on the lock icon. The message says, "Connection not secure. Parts of this page are not secure (like images)." It continues to say, your connection to this site is not private. Information you submit could be viewed y others (like passwords, messages, credit cards, etc.) "Your connection is not private and information you share with the site could be viewed by others."

No way am I using eBay like this. Date and time are good, cleared cache and restarted numerous times, rebooted modem/router couple times and ran cCleaner. The home page and search pages are ok. The problem is when I click on an item to get details.

Microsoft Edge works fine. I don't get the exclamation mark on the lock icon or the security message when using Edge. Called eBay and they said everything is ok but put in a work order... been months and never heard back from them. Comments/suggestions?

Asked by Scott 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I know my Firefox blocks ads, but I don't know how

I know my Firefox (Win 10) blocks ads because I can see where they were supposed to be. Also, Youtube ads at the beginning of a video last only 1 or 2 seconds. But I've f… (read more)

I know my Firefox (Win 10) blocks ads because I can see where they were supposed to be. Also, Youtube ads at the beginning of a video last only 1 or 2 seconds. But I've forgotten how I achieved that. I can find no evidence of an ad blocker on my computer or my Firefox browser. How can I find out how ads are blocked?

Asked by mwrr 5 months ago

Last reply by Terry 5 months ago

Remove "Your browser is being managed by your organisation" in Firefox installed on Windows 11

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. H… (read more)

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

Asked by wqspp 5 months ago

Last reply by al_mhajr_99 3 months ago

Change menu bar color

Hi, Thank you for your help, this my question: I'm using the dark theme. I would like to change the Menu bar color and only the menu bar color. I don't want to change for… (read more)

Hi, Thank you for your help, this my question: I'm using the dark theme. I would like to change the Menu bar color and only the menu bar color. I don't want to change for another theme or any other color etc. Just change the Menu bar color. This is the same question than here under, but this question was not answered:

https://support.mozilla.org/fr/questions/1320531 [https://support.mozilla.org/fr/questi.../1320531]

Asked by fata.lusinia 5 months ago

Last reply by cor-el 5 months ago

Passwords won't auto-fill

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox. I've tried everything. Re-inst… (read more)

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Asked by jvallone 5 months ago

Last reply by cor-el 3 months ago

Firefox does not connect anymore to Google services

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load… (read more)

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

Asked by zdrave 5 months ago

Last reply by cor-el 3 months ago

Need help reverting to Firefox 108. I can install it no problem, but don't understand how to get all my settings back that 109 removed.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upse… (read more)

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Asked by ElegalEyes 4 months ago

Last reply by tlist809 4 months ago

Breaches

I have received information that i have been included in a breach in 2016. Is this something that I need to be concerned with? And also, how can i be involved in a breac… (read more)

I have received information that i have been included in a breach in 2016. Is this something that I need to be concerned with? And also, how can i be involved in a breach of a website that I have never logged into or have not visited?

Asked by schnuffy99 4 months ago

Last reply by Bithiah 4 months ago

Add a webpage shortcut to the FireFox home page in Windows 10

How can I add a webpage shortcut to the FireFox home page in Windows 10? I just want to simply add a shortcut to a webpage that is currently not on the home page, in spi… (read more)

How can I add a webpage shortcut to the FireFox home page in Windows 10? I just want to simply add a shortcut to a webpage that is currently not on the home page, in spite of having visited it several times. since the automatic adding of visited sites is not consistent (some sites do not show up on the home page no matter how often I visit them while others that I have visited once act like they are pinned, but they are not), I need to be able to add a website shortcut manually, and none of the help articles that I have found successfully do that. at least in my current version of Firefox, which is version 108.0.2 (64-bit).

Asked by rayny 4 months ago

Last reply by cor-el 4 months ago