Showing questions tagged: اعرض كل الأسئلة
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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 year ago

Answered by cor-el 1 year ago

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Firefox not displaying images uploaded to WordPress

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts bef… (read more)

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts before the images would appear properly.

Today, when trying to upload a tiny 43KB image, the same issue happened, and again I blamed the hosting server.

However, I have tried uploading the same image to 5 different websites, using Firefox and the SAME thing happens. This time, it doesn't matter how many times I upload and delete the same image. It simply refuses to be displayed.

Back to the site I want the image uploaded in, and I used the Opera browser... POOF! Image uploads FINE and displays PERFECTLY in Opera, as well as AFTER logging out. Checking with the Brave browser, yes, it too sees the image... but when I try viewing the page in Firefox, the browser REFUSES to load the image.

I've tried 2 different computers using 2 different IP addresses, and an Android device, using Firefox and NOPE, the image REFUSES to load.

What is going on... am I the ONLY one experiencing this issue?

I've cleared cookies, I've rebooted my working computer... I've exhausted EVERY attempt at my end in trying to figure this out.

Can ANYONE shed some light on this issue please? I have many visitors to all of my sites that use Firefox, so this HAS to be resolved a.s.a.p.

Thank you in advance, Trish

Asked by Trish 1 year ago

Answered by Trish 1 year ago

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Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the … (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tr… (read more)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 1 year ago

Last reply by cor-el 1 year ago

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Primary email account ([edited] @cox.net) is no longer active

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my ema… (read more)

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Asked by pickblu 1 year ago

Last reply by cor-el 1 year ago

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Error code: PR_END_OF_FILE_ERROR

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. … (read more)

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. I'd appreciate any help.

Thanks

Asked by rfarris39 1 year ago

Last reply by cor-el 1 year ago

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Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goo… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 2 years ago

Last reply by avwood 2 years ago

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Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (read more)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 2 years ago

Answered by cor-el 2 years ago

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Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (read more)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 2 years ago

Last reply by cor-el 1 year ago

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Homepage Icons in Firefox

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a fe… (read more)

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

Asked by walchuk1 1 year ago

Last reply by cor-el 1 year ago

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Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 2 years ago

Last reply by cor-el 1 year ago

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To create a saved password entry, I enter the exact URL for the website I will log into but it gets truncated on Save

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log i… (read more)

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log in." I enter the exact address, username, and password and save it. But what shows after it is saved is a truncated form of the address. It lopped off the specific account ID information for my login page. So when I try to go to that site, my login page can't be found. Why can't the full address be saved?

Asked by wonderinggal 1 year ago

Last reply by cor-el 1 year ago

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Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached ima… (read more)

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

Asked by bob.chequer 1 year ago

Last reply by cor-el 1 year ago

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How to disable the Firefox entry in Windows Task Scheduler?

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. How do I NUKE this … (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. How do I NUKE this permanently?

I already have telemetry and automatic updates both turned off.

A related problem is that the About Firefox window keeps saying "Firefox is being updated by another instance", even though I always "Dismiss" the prompt to download the latest version. (I'm using v107.0.)

Asked by MartyJames 1 year ago

Last reply by MartyJames 1 year ago

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Firefox screenshot feature missing from more tools

For almost year Firefox screenshot feature missing from everywhere including customize toolbar section. So if it's not in customize tool bar section, which means I canno… (read more)

For almost year Firefox screenshot feature missing from everywhere including customize toolbar section. So if it's not in customize tool bar section, which means I cannot drag it either to menu area.

There is no topic on the internet about this issue at all. Where did it go? and how to bring back up. Firefox version is : 107.0.1

Asked by miles.cambo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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MS Outlook 365 on Firefox

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to eith… (read more)

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to either read the message preview or see the the buttons on the left or the complete list of emails. Changing the Firefox zoom or font size does not address it. Is there a solution? Thanks

Fred

Asked by frederic.fahey 1 year ago

Last reply by jonzn4SUSE 1 year ago

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How to zoom in and out content in a specific iframe only?

Hello, I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?… (read more)

Hello,

I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?

Thanks

Asked by Tony 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Microsoft office download

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pk… (read more)

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pkg” cannot be opened because it is from an unidentified developer. It cannot verify this app is free from malware."

It is a purchase from the microsoft website. Is there a way to set up firefox to allow opening this installer? Thanks.

Asked by muzejazz 1 year ago

Last reply by James 1 year ago