Showing questions tagged: اعرض كل الأسئلة
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Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (read more)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng 7 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

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Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 6 months ago

Last reply by espressoman08 2 months ago

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore a… (read more)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Asked by humsey 2 months ago

Last reply by willjoe24421 2 months ago

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Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 6 months ago

Last reply by jonzn4SUSE 2 months ago

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Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (read more)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Asked by FreeSGC 6 months ago

Last reply by BadMonk 3 months ago

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Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 6 months ago

Last reply by cor-el 3 months ago

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What is Firefox WikiSpecies Storage Limit?

I use Firefox to download, copy, and store WikiSpecies pictures. Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items… (read more)

I use Firefox to download, copy, and store WikiSpecies pictures.

Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items, totalling 11.5 GB. I have plenty of unused space in that directory (over 91 GB), so space is not an issue.

Lately, when I try to install a new picture, I keep getting a warning that the picture is already stored. This MAY be because I am running out of new pictures, but I can't tell.

Is there any capacity limit to a WikiSpecies directory?

Asked by jwill 6 months ago

Answered by jonzn4SUSE 3 months ago

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Broken font-families

Hi everyone, lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by my… (read more)

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

Asked by koko 6 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 6 months ago

Answered by cor-el 6 months ago

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XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". I… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard 6 months ago

Last reply by vwilyard 3 months ago

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OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 6 months ago

Answered by Nickolas Gupton 6 months ago

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Lost all Firefox Bookmarks after Mac restart fro Safe Mode

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks… (read more)

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Asked by bradleychase 4 months ago

Answered by bradleychase 4 months ago

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Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 6 months ago

Last reply by wallyessa1963 4 months ago

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Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 6 months ago

Last reply by sangam124 4 months ago

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Is recent tab cycling behavior changed?

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant ta… (read more)

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant tab changing after stop pressing keys (ctrl+tab). Greetings Kamil Tomicki

Asked by Wathu 6 months ago

Answered by Wathu 4 months ago

Update pop-up

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will upd… (read more)

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will update when I prefer to. How can I get this annoying pop-up to stop? Please don't make me go to Edge. Please.

Thank you.

Asked by rbcooner3 4 months ago

Last reply by Terry 4 months ago