Showing questions tagged: اعرض كل الأسئلة

Control + Shift + P doesn't work

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I … (read more)

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

Asked by rlpzboss02 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 3 months ago

Last reply by hengwz07 3 months ago

Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (read more)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 3 months ago

Last reply by nigeldalton 2 months ago

AddBlock Plus

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone throug… (read more)

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone through the latest StartPage privacy protocol added to Firefox, but I am still beset with beastly adds. Hope you can help, Cordially, Joy

Asked by joy.breeze 3 months ago

Last reply by Dropa 2 months ago

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Cannot install any addons in Firefox 100.0.1

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installat… (read more)

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installation aborted because the add-on appears to be corrupt.' I have uploaded a screenshot which demonstrates this behaviour. This is just an example - all addon installations are affected. My existing addons are unaffected, but if I remove one and attempt to reinstall it, the same result occurs.

Asked by darryl.armstrong 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

lecture video

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-n… (read more)

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-nationale/ I think ive tried everything, new profil etc The site says it's problem of pub blocker. Can't find one!

Asked by bordeauxrouge 3 months ago

Last reply by cor-el 3 months ago

Firefox is opening file in browser (displaying as text) instead of downloading/asking me what to do with the file

I have a problem with how firefox is treating link to the file of type ".wotmod". For some reason firefox without asking is just opening file in the active tab (displayin… (read more)

I have a problem with how firefox is treating link to the file of type ".wotmod". For some reason firefox without asking is just opening file in the active tab (displaying it in the browser) when what I want to do is to download the file. Can i somehow force firefox to let me decide what to do with files of that extension? I did set action for all available ContentTypes to "Always ask" and I did check "Ask whether to open or save files" option in settings, but still Firefox is just opening those files in the browser. Other browsers like Chrome or Edge are letting me download the file, but I would prefer to use firefox for all my browsing needs. For anyone interested [[here|https://gitlab.com/wot-public-mods/replays-manager/-/releases]] is the link to gitlab release page containing multiple links to files of affected type. Below I have added screenshot of my settings: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-06-16-13-10-17-d4c7aa.png

Asked by 3mpy3ma 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Cannot click on links in Firefox.

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried e… (read more)

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried emptying cookies and caches.

Problem activating firefox browser

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers t… (read more)

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers to select as default. I downloaded it. I selected "make it my default browser". But it isn't. It's still duckduckgo.

Asked by screaminggeezer 3 months ago

Last reply by cor-el 3 months ago

Yahoo email garbled

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android p… (read more)

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android phone. It is a recent problem and does not affect all my emails.

Asked by ddelano202 3 months ago

Last reply by jonzn4SUSE 2 months ago

Amazon Prime Videos not playing / Audible not playing

Hello, Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help". Amaz… (read more)

Hello,

Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".

Amazon prime videos stream fine in Chrome Amazon prime app on my Android phone also works fine.

I have tried everything on the amazon help page (unless they don't apply), still won't work.

(List of their tips:

   * Close the Prime Video app on your device (or your web browser, if you're watching on your computer).
   * Restart your computer or connected device.
   * Ensure that your device or web browser has the latest updates.
   * Ensure that you’re not using the same account on multiple devices - you can only stream the same title to two devices at a time.
   * Ensure that any external device is connected to your TV or display using an HDMI cable that is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
   * Pause other Internet activity – especially if other devices are using the network at the same time.
   * Check your Internet connection. You may need to restart your connected device and/or router.
   * If you’re able to connect to the Internet on other devices, update your connect device’s DNS settings. Please check with your device’s manufacturer for further details.
   * If you’re attempting to control a device using Alexa, try to unpair then pair the device again in the Alexa app.
   * Deactivate any VPN or proxy servers. )


Similar issue with Audible. Cannot play anything via Firefox. It's just frozen. Audible app on my phone works fine.

Thanks for your time

Asked by Kay.Noire 3 months ago

Last reply by jonzn4SUSE 3 months ago

Cannot connect to legitamate website

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regul… (read more)

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regular basis.

Since I switch to Firefox I am not able to successfully get on the website. The website is HTTPS://broward.overdrive.com or HTTPS://www.overdrive.com, a division of the Broward County Library in Florida.

I continue to get the Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. When I click “Accept the Risk and Continue button, Firefox then just returns to the original error screen. I noticed it also adds the site to the Firefox Certificate Manger. I had like 20 of the site listed in the certificate manager. I removed all but one, but each time I click the “Accept the Risk and Continue button it adds another exception to the manager but I am still not able to successful reach the site.

I have been using overdrive.com for at least 6 months and it was working with no issues until I switch to Firefox, so the website is not the problem.

I am using Windows 10 as an operating system on my desktop.

Please help me get back my access to this library website.

Thanks, Jim McGuire

Asked by jimmcguire91 3 months ago

Last reply by cor-el 3 months ago

Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (read more)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Asked by WebSpaceships 3 months ago

Last reply by cor-el 2 months ago

Unable to use "+ tag" to search through saved tags in address bar anymore

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro I am unable to search through tags in firefox address bar as explained here in this documentation https://sup… (read more)

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

Asked by avimehenwal 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 2 months ago

Last reply by Terry 2 months ago

Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring ba… (read more)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago