Showing questions tagged: اعرض كل الأسئلة

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 2 months ago

Last reply by cor-el 1 day ago

Firefox will not start

I am writing this message from my laptop because Firefox will not start on my desktop. When I tried to start Firefox this morning it said to wait because it was updating … (read more)

I am writing this message from my laptop because Firefox will not start on my desktop. When I tried to start Firefox this morning it said to wait because it was updating but then I got an error message saying: XULRunner Error: Platform version '102.01' is not compatible with minVersion>=3.0 maxversion<=3.0 I tried rebooting my computer but same thing happened. I'd be very grateful for some advice because most of my bookmarks and passwords are stored on my desktop and not this laptop. Please someone help a very desperate old lady! Many thanks

Asked by joyce.kimber 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Full access to WSJ subscription reader comments/mail.

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay o… (read more)

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay on Ffx. Can you help?

Asked by baileycas 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Gatway Timeout Error when trying to use Ebay Catagory Links

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links… (read more)

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Asked by Gemini 2 months ago

Last reply by sw00100100 1 week ago

Outlook email doesn't work on Firefox.

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Stil… (read more)

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Still no change. The https://outlook.office.com/mail/ just won't open. The uploaded image is all that I get to see.

Asked by sbhattacharjee 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

firefox update has erazed all my passwords bookmarks everything.

its just bookmarks its all my passwords. i need help to restore everything. i have tried everything i can find. also i need a spellcheck and cannot find how to action tha… (read more)

its just bookmarks its all my passwords. i need help to restore everything. i have tried everything i can find.

also i need a spellcheck and cannot find how to action that

Asked by tbenner 2 weeks ago

Last reply by cor-el 2 weeks ago

I made the horrible mistake of refreshing FIrefox. Now nothing opens. EVERYTHINGis DID NOT CONNECT POTENTIAL SECURITY ISSUE. I have followed the 15465456 instructions to try and fix it the best I could... NOTHING.

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connec… (read more)

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

Asked by Kfidei 3 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Primary password issue with the portable version.

I installed Firefox portable version on my computer A and B. I set up the primary password on the computer B. I found that I forgot the primary password yesterday. So, I… (read more)

I installed Firefox portable version on my computer A and B. I set up the primary password on the computer B. I found that I forgot the primary password yesterday. So, I deleted Firefox from the computer B. Afterwards, I copied and pasted the Firefox portable from the computer A to B. Everything looked fine. The primary password checkbox was unchecked, so I didn't need to worry about it.

However, when I launch Firefox on the computer B today, it asked me the primary password again. As far as I know, all data is saved in the portable folder and I don't understand why it happened. How do I solve this issue?

Asked by Zen 1 month ago

Last reply by Dropa 3 weeks ago

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (read more)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 2 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox downloaded 8 blank files yesterday, and I don't know what they are or where they came from. Help!

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random… (read more)

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random file names and when I right click to read the properties, it says zero bytes. I have already googled this question a billion different ways, but I have come up with nothing.

I have virus scanned it, but it found nothing.

I do not know where these came from. I was at work at 9:03AM yesterday, and I never download anything from random sites, and like I said, I wasn't even on my computer yesterday at that time to download anything. No one else could either, I live alone. I only just noticed this today when I checked my download folder and found 8 random files, and it says FireFox downloaded them yesterday.

I've included a picture of what it looks like. What on earth is this? And why is it microsoft edge logo? I don't even use that darn browser.

Asked by JakeSmith 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 months ago

Last reply by rajveerwolf24 1 month ago

Make it possible to Grab the toolbar anywhere, not just on the ends.

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up a… (read more)

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up and slide the Firefox app anywhere along the top of the tool bar instead of just at the ends. It seems it would be such a simple fix to end something so frustrating. Just give us a little room around the open windows tabs to grab the app and slide it into or out of position.

Thanks

Asked by cwkouns 1 month ago

Last reply by cor-el 1 month ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 3 months ago

Last reply by jonzn4SUSE 1 month ago

View previously browsed images

Hello Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again … (read more)

Hello

Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again the page had been removed by the user. I assume all images that I´ve viewed has been stored somewhere on my computer? Where can I see these?

The same question goes for webpages. The image was on a webpage that I would like to view again but it was removed along with the image. Can I see whole pages that I´ve previously browsed somewhere?

I know this has been posssible in the past but it was like 10 years ago I last checked.

Thanks!

Asked by shigerio85 2 months ago

Last reply by Ming Ze 1 month ago

Built in screenshot tool: How to hide notification when shot taken?

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste thing… (read more)

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

Asked by matttewell 2 months ago

Last reply by Ming Ze 1 month ago