Showing questions tagged: اعرض كل الأسئلة

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix perfor… (read more)

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

Asked by Piyush Patil 3 weeks ago

Last reply by Piyush Patil 3 weeks ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 1 month ago

Last reply by Brian Sauriol 6 days ago

Today My FIrefox font size changed,. the web sites I can read but the url bar, shortcut bar, and some other things are TINY.

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and s… (read more)

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

Asked by ndimitru1 1 month ago

Last reply by ndimitru1 6 days ago

Can't access local network web servers after update to 147.0.1/147.0.2, but they are still available using Safari or Chrome??? (FYI, running Tahoe 26.2)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet. … (read more)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet.

If I access the same web address using Safari or Chrome it works just fine and it used to work before the software update to the 147 build.

So what switch/setting got kicked over during the upgrade that I have to turn off?

These kind of issues really make me mad at the Firefox Dev team... and I'm a very long time user.

Asked by dkosek 2 weeks ago

Last reply by dkosek 4 days ago

Latest Firefox cannot handle pictures from some some sites

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from… (read more)

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from www.yr.no But its ok from other sites, as www.tradera.com and www.kjell.com

It works fine using android firefox version 147.0.3

Any ideas, anyone?

Asked by btommy.sundgren 1 week ago

Last reply by btommy.sundgren 6 days ago

The tabs are stopping loagind after long sessions

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months… (read more)

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months it can leave without reloading.

So, after a workday I just closing it and come back tomorrow. When I back to the work and want to open new tab: Jira, Gmail, LinkedIn any other tabs - FireFox just keeping in loading state. In comparison, the Google Chrome that opened as well all the time but with fewer tabs, open the same links in seconds.

I though the FireFox is not latest version, and updating or re-starting of it, sometimes helped me to fix the issue. But now it seems stopped work either.

So, after a 5 years on FireFox I'm seriously started about my migration back to Google Chrome. I'm not sure that you can help me in this forum, but at least I would like to hear you option. Maybe anyone else have seen such behavior also and FireFox could find the issue

Asked by varenik.denisua 5 days ago

Last reply by varenik.denisua 5 days ago

After updating to firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a cou… (read more)

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a couple of older Windows 10 workstations) to the current (Feb 2026) updates too. However the history data was lost before the Windows updates. I noticed that with the previous update of Firefox that saved login information was also lost. Who is doing your program updates, a chimp?

In the past when an update was done the browser would open back up with all of the previous versions session tabs in tact. But not now.

I've lost several tabs of research that was being done. Based on what has been happening, I will HAVE to change to some other browser. This is a shame as I've been a loyal Firefox user since day one. Good bye Mozilla and Firefox.

Asked by stephen.gragert 1 week ago

Last reply by stephen.gragert 6 days ago

how to get direct help restoring bookmarks & history, not even sure my topic choice is correct

It seems that the bookmarks function and history files are possibly "in use by another app". I do not understand much of this. I think it happened after an update. I trie… (read more)

It seems that the bookmarks function and history files are possibly "in use by another app". I do not understand much of this. I think it happened after an update. I tried a restore point. I deleted the Icons file as it seemed that might be an issue and they would automatically update on restart. I called Dell support, they could not fix it, neither could my smart, younger friends. So after hours of frustration, I had to install chrome, which I hate. What I want is for someone to just fix it. Its 2:30am and I need to get some sleep, I will check this tomorrow afternoon and see if I can get anywhere. Good night all!

Asked by tbell4 6 days ago

Last reply by tbell4 5 days ago

Firefox manage bookmarks question just submitted - probably working properly

I don't know how to get to my prior question to update it I submitted a support question a short time ago about Firefox manage bookmarks using Waterfox version. I n… (read more)

I don't know how to get to my prior question to update it I submitted a support question a short time ago about Firefox manage bookmarks using Waterfox version. I now think I could have been duped by the colour of the window bar. I have also found that firefox manage bookmarks does not show individual bookmarks that are not in folders - in the left pane. This also threw me. However, when I click on Bookmarks menu in left pane, the individual bookmarks are all shown in the RHS pane. I have done a quick check and the list does not contain at least two bookmark folders that are in my Waterfox bookmarks - I did not try to check all. I now think there is no problem. Interested whether anyone else has raised this. MY SUGGESTION - in the past I am confident that manage bookmarks function did not use waterfox color. In the next update try to change the manage bookmarks function window to a color different to Waterfox colors. This may not be possible if waterfox simply inherits the manage bookmarks function code incl colors.

Prior question text pasted here for completeness Yesterday I was using both Firefox and Waterfox. Since then when I try to use manage bookmarks in Firefox - I get the waterfox version of manage bookmarks showing the waterfox bookmarks list. Is there a way to get the firefox manage books back again

Asked by LeoV 6 days ago

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was usi… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

This code also removes the top menu item, but still leaves the separator line on top:

#tabContextMenu #context_moveTabToNewGroup {
  display: none !important;
}


Is there a way to remove the first menu item without adding the separator line?

Thanks!

Asked by Slouch 4 days ago

Last reply by Slouch 2 days ago

Firefox does not store proxy credentials

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials ag… (read more)

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials again.

How can I store the proxy credentials persistently?

Asked by feklee 4 days ago

Last reply by feklee 4 days ago

Update 147.0.3 shredded Quick Dial. Less than half of my tak still exist. Either there is a sollution or I am using a different browser permanently.

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banki… (read more)

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banking, utilities, online purchasing, etc, - are simply gone. Unless there is a solution, and I have contacted the developer with no success, I will no longer be a Firefox user. Beyond this issue, Firefox has been increasing difficult to use for purchases (big examples, Rock Auto, PayPal) and have had to switch browsers too many times to complete purchases DESPITE making exceptions for these websites in Settings. This situation is the proverbial "last straw". Solution or I'm out. Screenshot attached would have originally shown A FULL PAGE OF TABS.

Asked by dojang.dweller 5 days ago

Last reply by dojang.dweller 5 days ago

You did a new mozilla today and my bookmarks are all gone everywhere. How do I get back to profile yesterday 2/10/2026

You did a new mozilla today and my bookmarks and bookmark tool bar are gone everywhere. How do I get back to profile yesterday 2/10/2026. It deleted my settings in TOOL… (read more)

You did a new mozilla today and my bookmarks and bookmark tool bar are gone everywhere. How do I get back to profile yesterday 2/10/2026. It deleted my settings in TOOLs, Settings. Especially in security, how I want my home screen to look. This is horrible. Help.

Asked by kwikstep2002 6 days ago

Is there something changeable in Firefox that would allow things to display better?

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote: … (read more)

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote:

   It shows up in Edge but not in my browser Firefox.

Answer: Thanks for flagging this. We’re aware that some parts of the newsletter may not display correctly in Firefox, while they do load in other browsers. Unfortunately, this is a browser-specific issue and not something we’re able to control on our end.

Asked by Toemeister 6 days ago

"Firefox is being updated by another instance" is driving me crazy !

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... ev… (read more)

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Asked by wquatan 2 weeks ago

Last reply by wquatan 2 hours ago