Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

high CPU usage

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane, it ranges between 50%-100% cpu usage. and it happens even on normal non fla… (read more)

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane,

it ranges between 50%-100% cpu usage.

and it happens even on normal non flash tab,

besides even if the site is using flash, i am using flash block and adblock plus,

so anykind of flash material wont play or uses cpu.

please fix this ASAP, because firefox has now gone from useable to resource hog,

oh and i don't like the new look, because firefox has become more similar to chrome on User interface,

and i don't use chrome, because i don't like the UI, and now firefox tried to be chrome twin ?

i think that's all, thanks in advance.

edit : fixed some typo

Asked by DM789 5 years ago

Answered by DM789 5 years ago

  • Solved
  • Locked
  • Archived

Firefox 29 no longer prints properly from the built in PDF viewer

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints prope… (read more)

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints properly. It shows the label fine on the screen, but when sending to the printer (I tried two different ones) it just prints out two blanks pages. I tried a number of different printer settings and as i mentioned two different printers. Can't get anything to print now except two blank pages. If I switch the application settings in firefox to use an external 3rd party PDF viewer (e.g. Adobe reader 11, PDF Viewer plus, etc) those work fine. However, the default built in PDF viewer clearly broke in this new version. A very disappointing launch for me as this is critical feature for my use. Yes, I have a work around, but the point (and new bug) is still valid.

Asked by jimkarl 6 years ago

Answered by philipp 6 years ago

  • Locked
  • Archived

Firefox 29 is full of problems.

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it. - Leaking memory … (read more)

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it.

- Leaking memory like nobody's business. It went from 500 MB to 1.5 GB overnight (i.e. while it was "idling" minimized on the desktop).

- The config.trim_on_minimize setting is missing. Why is this?

- When the memory usage gets above ~1 GB (FYI, this is a guess), I start seeing problems with Firefox displaying web-page graphics and even, in one instance, shutting down text input on a web page (this was within Facebook).

- Randomly crashes for no apparent reason. FYI, this happened after I updated to Firefox 28 as well.

None of these problems ever happened before I upgraded to Firefox 28 and 29. I'm very close to abandoning Firefox altogether if these problems are not resolved promptly and permanently. In other words, I've nearly had enough of this. Whatever happened to "If it ain't broke, don't fix it"?

Asked by robbyrob 6 years ago

Last reply by John99 5 years ago

  • Locked
  • Archived

Why doesn't firefox 26.0 doesn't show download window/box!

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!! In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in ve… (read more)

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!!

In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in version 26.0 I no longer see the download box. When I go to about:config my setting are as they were in version 25.0.1 but there is still no download box opening. Will this issue be fixed and or will I need will downgrade to version 25.0.1.????

Asked by lapetite66 6 years ago

Last reply by Moses 6 years ago

  • Solved
  • Locked
  • Archived

I lost the bookmark star button from next to the address bar.

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser. The Forum instructions say to restore it from "Customize." But it'… (read more)

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser.

The Forum instructions say to restore it from "Customize." But it's not there, just the bookmark menu button, which does not allow you to bookmark a page. It then says restore defaults. That doesn't restore the star either. Does anyone know how to get it back once it's gone? It should not be so difficult that I can't figure it out.

Asked by Zorro2013 2 years ago

Answered by Zorro2013 2 years ago

  • Solved
  • Locked
  • Archived

The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja 6 years ago

Answered by meegja 6 years ago

  • Solved
  • Locked
  • Archived

Netflix Issue

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or vid… (read more)

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or video, please try again later". I just called Netflix support and they say that recently they stop using Silverlight and moved to HTML5, they advised me to update Firefox to the latest version, I was running on 47.0.1 but now after installing the update I'm running on 48.0.1 but still get the same error message. I can watch Netflix with Internet Explorer but not with Firefox anymore! For years was working fine I am wondering what's going on, can you help?

Asked by Adrianva 3 years ago

Answered by AliceWyman 3 years ago

  • Solved
  • Locked
  • Archived

Unable to check Plugins since updating to 35.0

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page … (read more)

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the "Checking with Mozilla on the status of your plugins." I am using Win7 Pro and just downloaded Firefox update to 35.0.

Asked by new_aged2perfection 5 years ago

Answered by new_aged2perfection 5 years ago

  • Solved
  • Locked
  • Archived

Firefox freezes loading pages

Hello I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close fire… (read more)

Hello

I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close firefox and restart, it won't start as it is still running in background. Task manager will not close it. I have to reboot the PC. I have tried deleting profiles, which helps for a few minutes then it locks again. I tried re-installing firefox and again it works for a few minutes then nothing. I have completely deleted all 'appdata' and still no luck. New profile doesn't help. I checked all security settings, firewall, etc. and nothing helped. I tried safe mode and the problem still exists. I have used firefox for years and now may have to walk away. Any help is appreciated. Thanks.

Asked by kewltalon 5 years ago

Answered by kewltalon 5 years ago

  • Solved
  • Locked
  • Archived

Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Locked
  • Archived

Firefox 30 won't start, hangs after closing (Bug1004476)

Hello, everyone! I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all… (read more)

Hello, everyone!

I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all and installing any addon that requires a browser restart (NoScript for e.g.) Firefox restarts OK, but after closing it and trying to open again I get a message: "Firefox is already running". I can see in the Task Manager that there is already Firefox running in the background. I've found several people complaining about this issue. Here: http://forums.informaction.com/viewtopic.php?f=10&t=19612 And here: http://forums.mozillazine.org/viewtopic.php?f=9&t=2825639

Thank you in advance

Modified May 13, 2014 11:01:46 PM BST by John99


2nd Update. (Comment by a moderator)
Engineers are working on issues that have been identified.
The known issues are problems with Firefox hanging on closedown resulting in Firefox not restarting unless the hung process is killed.

Workaround ensure Firefox is NOT set to clear History on Close down
Use NewButton New Fx Menu → Preferences → |Privacy| Firefox will: [Remember History v ]
See also my post downthread /questions/997918?page=2#answer-572501 ~J99

 Modified June 5, 2014 12:26:07 AM BST by John99

3rd Update

A fix is now on the Beta Channel Fx30b8 hopefully in a couple of weeks that will be on everyone's Release of Firefox30.

Asked by TheExplorer 6 years ago

Answered by TheExplorer 5 years ago

  • Locked
  • Archived

Firefox slow after windows 10 installation: solution

I have has this problem for ages and have been cursing all and sundry. However I have found an article that has fixed it for me. It turns out that during the upgrade to W… (read more)

I have has this problem for ages and have been cursing all and sundry.

However I have found an article that has fixed it for me.

It turns out that during the upgrade to Windows 10 my Power settings were changed from balanced to stable. I reset the power saver settings back to Balanced (recommended) and now Firefox is back to it's original speed.

Videos play without buffereing now and no annoying waiting for script message

Yeahhhhhhhhhhh

Asked by LarryB2 4 years ago

Last reply by gopego 4 years ago

  • Locked
  • Archived

Youtube Crashing!

I have the famous Youtube crashing issue, and have tried everything on the internet to fix it plus other tweaks. In the end nothing works, and I'm all out of ideas. All I… (read more)

I have the famous Youtube crashing issue, and have tried everything on the internet to fix it plus other tweaks. In the end nothing works, and I'm all out of ideas. All I want to know is who do I point the finger at: Firefox, Adobe, or Youtube? I've been using Firefox since release, but this problem is only a Firefox problem, and I'm sick of dealing with it. At the same time I don't want to give up Firefox because Adobe can't program or Youtube has bugs. I've never had any issues with Firefox like this... Sure along the way there has been bugs, but this is getting ridiculous...

Anyway, it would be great to know who is doing it wrong, so I can go s**t in their Cheerios, and let them know how I feel about their product.

Thank You! :D

P.S. Surprising IEx64 10 doesn't have this problem for me, but who wants to use that trash...? *cough

Asked by Gankfest 6 years ago

Last reply by John99 5 years ago

  • Solved
  • Locked
  • Archived

Firefox hangs immediately trying to visit any page. Safe Mode/Reset not fixing it.

Hello, No matter what page I visit, firefox will hang immediately. There are no crash ID's associated with it when I type "About:crashes". It will stay responding on th… (read more)

Hello,

No matter what page I visit, firefox will hang immediately. There are no crash ID's associated with it when I type "About:crashes". It will stay responding on the firefox start page, but even typing "Test" into the google search, will make the google results hang before it finishes loading. This happens no matter what site I've been to. Here are the things I've tried:

- Safe mode (still hangs) - Reset firefox (still hangs) - Uninstall and delete all traces of "mozilla". Reinstall (still hangs) - disabling Kaspersky (Still hangs) - Resorting to Firefox 31 instead of 34 (still hangs)

I have no idea what to do, and all of my searching turns up no results.

Please help! I would love to go back to using Firefox again.

Win8 64bit

Thanks,

Asked by onceuponaderek 5 years ago

Answered by jscher2000 5 years ago

  • Locked
  • Archived

Pocket integration with firefox

I recently noticed a new pocket button in nightly, and I was wondering what this is. From bugzilla, it seems there is a project to integrate pocket with firefox, but I ha… (read more)

I recently noticed a new pocket button in nightly, and I was wondering what this is. From bugzilla, it seems there is a project to integrate pocket with firefox, but I have a few questions about it:

  • why is this being done/why is it replacing the (now unavailable) firefox reading list?
  • Is mozilla being compensated by pocket or anyone else for this?
  • Who stores the data: mozilla, pocket, or someone else?
  • is there an option to disable this?

Thanks!

Asked by user293 5 years ago

Last reply by cor-el 4 years ago

  • Solved
  • Locked
  • Archived

Why doesn't Mozilla fix the Yahoo problem - it is a hacking issue?

Dozens of people have strongly complained about Yahoo inserting itself in Firefox and hiding itself so it cannot be removed. This has been going on for at least a month.… (read more)

Dozens of people have strongly complained about Yahoo inserting itself in Firefox and hiding itself so it cannot be removed. This has been going on for at least a month.

Why doesn't Mozilla do something to prevent Yahoo from HACKING into Firefox.? It is an obvious attempt to pre-empt people's browser of choice. Surely there is someone in the Mozilla group who can either alter the code to block Yahoo or at least come up with a solution that lets the average user remove the stupid Yahoo software.

Thanks

Asked by Bigears78 6 years ago

Answered by Andrew 6 years ago

  • Locked
  • Archived

Plugin check incorrectly marks flash ESR as "vulnerable"

With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700. The plugin checker page, however, shows that my flash is s… (read more)

With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700.

The plugin checker page, however, shows that my flash is supposedly "vulnerable" but it is most definitely not (it's the latest updated version offered by adobe in their extended support cycle for corporate use)

Asked by wolfbeast71 6 years ago

Last reply by AliceWyman 6 years ago

  • Locked
  • Archived

How do I go back to firefox not looking like a web designer's first attempt at web 2.0, seriously this looks awful, please fire whoever did this.

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it? What did making these changes accomplish, honestly? S… (read more)

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it?

What did making these changes accomplish, honestly? Stylized tabs? No option to turn them off without installing a theme? Why did you mess with the options? The fact that a theme exists just to revert your awful changes means that I'm not the only one that finds having all their settings and layout choices messed with upsetting.

Why mess with the design at all, without asking users to approve it? If you make the browser faster, great, fine. Why does the shape and placement of my tab bar have anything to do with that?

Seriously, who looked at the new design and thought "Yep! That's what we want! Approve it!"? How did multiple people approve this terrible crap?

Asked by marasamune 6 years ago

Last reply by user1068417 6 years ago