Showing questions tagged: اعرض كل الأسئلة

How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 5 days ago

Last reply by Rodney 3 days ago

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared cookies for that site to see if it will help cuz deleted the cookie for it MADE THINGS WORSE! Doesn't work under PRIVATE SESSION either!!

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared COOKIES (?!?!) for that site to see if it will help cuz deleted the cookie for it … (read more)

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared COOKIES (?!?!) for that site to see if it will help cuz deleted the cookie for it made things worse! Doesn't work under Private FF session either!!

Specifics: I am the Webmaster of (we use WIX to create/manage it) 12cdrc.org and it is working fine using Edge, Chrome, Brave, but no longer works correctly (since 89.0.1, I think happened late last night early this morning on my system) update. Most of the page loads, but the Calendar and display tweets sub-windows will not load! It will be obvious to all where they should be displaying but are not!

So, I tried removing 12cdrc.org cookies. Things got worse! Now the Login won't work either, where I was logged in as my user for the site prior to that.

I tried a Private window/session, and the Login function does work, the Calendar does show, but the tweets sub-section/window still does not display/function.

Background: This is not the first website to malfunction using Firefox... Previous version updates broke the rescuemichigan.com website (none of the pull-down menu functions work, but work fine on/with Brave, Chrome, Edge)! Also mewe.com acts up using FF at times, but a clear of the mewe.com related cookies and relogin at mewe via FF clears up the issues of things not wanting to display correctly or fully on mewe using FF - which is why I thought clearing 12cdrc.org cookies would help in this case (but did not, again, made the malfunctioning worse)!

This makes little sense. I even tried doing D/L of full 89.0.1 install, didn't help.

I'd like to try and RESTORE COOKIES (last thing I want to do is clear all data/cookies for FF) for 12cdrc.org from manual offload of all my userid appdata folder/sub-folders to an external drive (or perhaps appdata backup to Norton cloud backup done a few weeks ago)! But I do not know where to look. Was about to go to my external drive and do complete file search of "12cdrc*.*" to see what would return when I thought I could search Mozilla/FF Help on "Restore Cookies" but only very old question for very old version of FF showed up and it said "IF STILL NEED HELP ASK NEW QUESTION" so here I am doing so!!!

Again, all sites (12CDRC.org, MeWe.com, and RescueMichigan.com) ALL WORK 100% error/issues free using Brave, Chrome, Edge, so this is FIREFOX SPECIFIC and all these issues have started under/after recent FF updates and/or gotten worse, not fixed/better, under updates/upgrades!!!!

Appreciate any Help... 1) like I said, where the Cookies are hidden that I might then recover them from previous save 2) other suggestions?!?!?!

Asked by JLenardDetroit 6 days ago

Last reply by JLenardDetroit 5 days ago

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (read more)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Asked by Johnone 1 day ago

Last reply by FredMcD 1 day ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 6 days ago

Last reply by FredMcD 6 days ago

  • حُلّت

No window was opened, but window's name that closed still appear

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train… (read more)

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train" was a window that was closed long time ago) 2. Normally, when one minimises a window and clicks the firefox, the minimize window will pop up, but now it won't.

I did try to delete, uninstall and reinstall firefox, but the problem still exists. Please advise what I can do to solve this inconvenience. Currently, I'm using Firefox 89.0

Asked by sooying5966 4 days ago

Answered by sooying5966 3 days ago

Gmail & Google Classroom won't load

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems. I keep Gma… (read more)

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

Asked by tcatsninfan 6 days ago

Last reply by tcatsninfan 2 days ago

  • حُلّت

this website is not working

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next. https://bannergress.com/banner/self-s… (read more)

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1


What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

Asked by CharleneTX 5 days ago

Answered by CharleneTX 1 day ago

Malware! My Facebook & Google accounts, have been significantly compromised! This may include a deeper hack into the OS (?). Words "appear", messages get "sent" before I even press "send". Often the document is still in edit mode!

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the mes… (read more)

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the messages get sent before I even press "send". Often the document is still in edit mode! When I do "send", I find that multiple duplicates were sent! What happened & what can I do about it?? Page frames flicker then realign. I don't trust fb anymore & What should I do? Both fb & google!! Google has most of my passwords! I've been watching it all degrade. Is the "Droid" Malware is suspected of anything.

Asked by KenBowler 2 days ago

Last reply by FredMcD 2 days ago

Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (read more)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Asked by jagliano 3 days ago

Last reply by jagliano 1 day ago

HDMI Audio Not Woring in Firefox.

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence. I have tried everything. I updated drivers.… (read more)

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence.

I have tried everything. I updated drivers. I tried fixing sound in the sound settings. Nothing works.

This seems only to be a problem with the HDMI output, as it seems fine when I use Bluetooth. However, it is only a problem with Firefox, because it works fine in Chrome and Edge.

Asked by r.thomas.wright 1 day ago

Last reply by r.thomas.wright 1 day ago

Bug Library

Hello, this is about the library. There is a bug that appeared more or less a week ago. First the library had adopted a fixed predefined size. The next day, apparently a … (read more)

Hello, this is about the library.

There is a bug that appeared more or less a week ago.

First the library had adopted a fixed predefined size. The next day, apparently a first bug was repaired, since we could change the size again.

But there is still a bug. When you "decrease" this predefined size, if you click in the left part no problem, but if you click in the right part, the library takes back directly the predefined size! In other words, the library is no longer configurable, it will always take this predefined size.

Can you please solve this problem?

To give an example of use, using constantly the favorites, I took the habit to leave the window open on the side of my first screen, in the smallest size possible for my use. And I open firefox on the second screen. Here when the window resumes its predefined size, it overflows half on my second screen, passing over firefox. This size is too big, it takes more than 30% of my first screen. Forcing me to move it over my applications ...

I thank you in advance.

Asked by ahur3755 1 day ago

Please remove, delete and deactivate account

I have and account called Leorkoche@gmail.com on my Firefox account that I’m not using anymore. Can anyone please delete the account for me? It says that it needs a verif… (read more)

I have and account called Leorkoche@gmail.com on my Firefox account that I’m not using anymore. Can anyone please delete the account for me?

It says that it needs a verification code and my Email is no longer accessible. Can someone please delete and deactivate the account for me please?

Here are some images for proof

Asked by LeoBeyene 20 hours ago

Last reply by LeoBeyene 10 hours ago

The email address entered is not valid

Hi All. Every time that I register with any website, business, no matter what it is, I all ways get this error come up and I can not do it via firefox. '''''The email ad… (read more)

Hi All.

Every time that I register with any website, business, no matter what it is, I all ways get this error come up and I can not do it via firefox. '''''The email address entered is not valid'''''

Does anyone know a simple way on how to fix this issue.?

Thank you so much

Asked by benjaminmcavoy 7 hours ago

Last reply by FredMcD 4 hours ago

  • المُؤرشفة

코모도 드래곤 충돌 현상

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요) 프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현… (read more)

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요)

프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현상이 계속 됩니다.

크롬 + 코모도 + 파이어폭스 셋다 포기할수 없어서 그냥 쓰고 있습니다만... 알려 드릴 필요가 있을것 같아서 질문글 올렸습니다.

Asked by rarman 7 years ago

Last reply by guigs 7 years ago

  • حُلّت
  • المُؤرشفة

Problem with the Flashgot Media Icon

When I updated to Firefox 25.0.1 all my add-ons were gone so I downloaded some of them again. My problem is with Flashgot when I downloaded it I can add the Flashgot (th… (read more)

When I updated to Firefox 25.0.1 all my add-ons were gone so I downloaded some of them again. My problem is with Flashgot when I downloaded it I can add the Flashgot (thunderbolt) sign to the toolbar, but the Flashgot media icon (which looks like a cinema reel) is not visible.

So basically when I try to add add-ons I right click on the Firefox toolbar which gives me the option to "remove or add items" by dragging them. So I dragged Flashgot media (called FG Media) (which is not visible in the menu by the way) and predictably was not visible on the Firefox add-ons toolbar

Anyone know what's up?

Asked by h_alhad 7 years ago

Answered by guigs 7 years ago

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  • المُؤرشفة

I have Avira version 14 and have removed/added Firefox to allowed sites but still not working!

When I run Firefox it just churns away and expires. Sometimes, if I just leave it, after ten/twenty minutes it will run v, v slowly. I have uninstalled and installed Fi… (read more)

When I run Firefox it just churns away and expires. Sometimes, if I just leave it, after ten/twenty minutes it will run v, v slowly. I have uninstalled and installed Firefox. I have the most recent version of Avira [14] and have removed Firefox and added to permitted applications, still no joy. Am writing this from another Browser. Also if I close Firefox and then try to restart I keep getting the Firefox is running... Getting seriously annoying now. I can only assume that Firefox is not quite up-to-date with Avira's version yet. The other browser runs without problem.

Asked by AMc123 7 years ago

Answered by AMc123 7 years ago

  • المُؤرشفة

Get Unable to Connect message when trying to get to gmail

Any attempt to get to gmail (from google search click on gmail, gmail or gmail.com in url, etc.) results in Unable to Connect -- Firefox can't establish a connection to t… (read more)

Any attempt to get to gmail (from google search click on gmail, gmail or gmail.com in url, etc.) results in Unable to Connect -- Firefox can't establish a connection to the server at mail.google.com. This happens only in Firefox running on Server 2008.

I have been googling problem and have cleared cookies, and re-installed. Still have this problem.

I can get into gmail from IE no problem and from Firefox that is running on XP. It is just my machines that are running on Server 2008. This problem just appeared around November 21st.

Thanks for any help!

Asked by momodavis 7 years ago

Last reply by momodavis 7 years ago

  • حُلّت
  • المُؤرشفة

reported web forgery. Has info gone anywhere prior to this screen popping up?

I received an email from AppleID@customers.appstore.36.ca asking me to update my account info. As my cc expiry date had just changed so I thought oh damn I forgot. I pu… (read more)

I received an email from AppleID@customers.appstore.36.ca asking me to update my account info. As my cc expiry date had just changed so I thought oh damn I forgot. I put in my updated info, then when I hit submit, at least I think that was what was on the bottom, don't honestly remember, any way a screen for "Reported Web Forgery" popped up. I got out of there I did not go any farther but did my information go anywhere? Looking closer at the email, there it DHgate.com web address at the bottom. Please put my mind at ease! Thank you. I just need to know if my info went any where.

Asked by SMB13 7 years ago

Answered by guigs 7 years ago