Showing questions tagged: اعرض كل الأسئلة
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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 1 year ago

Answered by cor-el 1 year ago

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Firefox keeps crashing since 2022 February 8.

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens… (read more)

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

Asked by csaba.macskassy 2 years ago

Last reply by FredMcD 1 year ago

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never sent email with code to authorise login to my account after samsung copied all data to new phone.

I used Samsung smart switch to transfer data to new phone. When I tried to sync Firefox on new phone with my PC, old phone and tablet I was asked to type in the authorisa… (read more)

I used Samsung smart switch to transfer data to new phone. When I tried to sync Firefox on new phone with my PC, old phone and tablet I was asked to type in the authorisation code. No matter how I have set my e-mail accounts no e-mail is received in my spam folder or in-box. There is no way to contact Mozilla to resolve this. I have not received any e-mail to state that my sign in was blocked for security reasons nor have I received an error code. I setup a bugzilla account and tried to request that my account be unlocked but there was no way to do this. All it has done is to create an entry that I reported "Zarro Boogs found". How do I get my account unblocked as the advice on the help pages is no advice.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by robert148 1 year ago

Last reply by robert148 1 year ago

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FireFox insists on trying to Restore Previous Session even though it's OFF in settings and there's no user.js

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to bla… (read more)

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to blame the latest FireFox version, 96, or Windows 10, 21H2. I also run Avast and MalwareBytes AVs.

Asked by dholford 2 years ago

Answered by dholford 2 years ago

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mozilla slow to start

After recent latest update 99.0.1 Mozilla is slow to start. It seems to hang. I use Google as my homepage. Am Windows 7, 64 bit. I tried refresh and made Mozilla my h… (read more)

After recent latest update 99.0.1 Mozilla is slow to start. It seems to hang. I use Google as my homepage. Am Windows 7, 64 bit. I tried refresh and made Mozilla my home page. No difference. Chrome opens fine. Was really disappointed with refresh. It dropped a number of icons for shortcuts on my desktop - ????? which were a real pain to replace because making shortcuts with Mozilla is not possible without changing the User Account Control setting in Control Panel which I was unaware of but found after searching for 1/2 hour. I have no idea when this changed nor why it did on the Mozilla side because I have been using Windows 7 for 12 years. I am sending this using Chrome as my browser.

Asked by Robcanuck 1 year ago

Last reply by FredMcD 1 year ago

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Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 1 year ago

Last reply by FredMcD 1 year ago

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lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 1 year ago

Last reply by FredMcD 1 year ago

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No text in firefox dialog boxes (save password, downloads)

There is no text in the dialog boxes in Firefox. I mainly notice it with the password and download dialog boxes, as i get those frequently. I have tried reinstalling Fire… (read more)

There is no text in the dialog boxes in Firefox. I mainly notice it with the password and download dialog boxes, as i get those frequently. I have tried reinstalling Firefox, but that didn't help. I have tried using firefox in troubleshoot mode and get the same results. I have also deleted all Mozilla folders on my pc between installs in hope of fixing the problem, but nothing changed. The folders I deleted were in the Local, LocalLow, and Roaming folders. Other dialog boxes seem to work fine. It has been this way for about a year, and don't remember what caused it, as I didn't really notice it until I had to download something, and didn't have time to troubleshoot at the time. I would like some guidance on how to fix this issue.

Asked by Archund 1 year ago

Last reply by Archund 1 year ago

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Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 2 years ago

Answered by cor-el 2 years ago

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Ctrl+R

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . Fr… (read more)

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

Asked by webmaster101 1 year ago

Last reply by cor-el 1 year ago

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Firefox Crashes ("hangs") at Save Dialogue

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allo… (read more)

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allows me to download without going "Not Responding" and at which point I have to force quit.

I've tried browsing other solutions but nothing seems to work or be applicable. I'm running Firefox 78.15.0esr (64-bit) on an El Capitan 2010 iMac.

Thanks for your help!

Asked by sdrake088 1 year ago

Last reply by sdrake088 1 year ago

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Firefox 98+: 'File Download Complete' prompt never disappears

Since Firefox 98, whenever a file is downloaded or a page is captured (using add-on Page Saver WE) a display/pop-up appears in the top right-hand corner of the screen (or… (read more)

Since Firefox 98, whenever a file is downloaded or a page is captured (using add-on Page Saver WE) a display/pop-up appears in the top right-hand corner of the screen (or possibly under the 'Display Download Progress 'button'). Previously, this prompt/display/pop-up would disappear after a few seconds. Now it stays there until there is a mouse click anywhere on the screen (including outside the Firefox window). This is presumably a bug and it is also extremely irritating. Please change this back to the way it used to be (disappearing after a few seconds) or provide an option to specify how long the prompt/display/pop-up should be visible - like the 'new mail' prompt from Thunderbird. Many thanks.

Asked by rob3109buy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

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Duolingo's audio doesn't work fine

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the a… (read more)

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Asked by Ivan R. 1 year ago

Last reply by Ivan R. 1 year ago

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websites

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (read more)

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Asked by mpf.s5660 1 year ago

Last reply by mpf.s5660 1 year ago

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Gmail does no work properly with Firefox browser

I note that there are 399 posts referring to this problem. The problem has existed on my PC for about 4-5 months.. DELL support has checked my computer, we have cleared … (read more)

I note that there are 399 posts referring to this problem. The problem has existed on my PC for about 4-5 months.. DELL support has checked my computer, we have cleared cache and browser and tweaked other controls but nothing helps. I have no problem using Google Chrome. If so may people are having the same problem surely Firefox should be making an effort to fix the bug??!! Just drafted a reply to you from Firefox site but as frequently happens message appeared -

 Something about oops and an error message. When it occurs drafts do not save and messages do not transmit.

Sorry the screen print will not copy across.


I use Firefox as my main browser and it is inconvenient to have to swap between Firefox and Chrome

Can Firefox please fix this problem?

thank you mlmg

Asked by melblm2 1 year ago

Last reply by melblm2 1 year ago

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Facebook chat issue.

Hello, I have been having an issue for quite some time. Firefox will not connect to the web socket for Facebook chat and therefor not allowing a connection to happen. I … (read more)

Hello,

I have been having an issue for quite some time. Firefox will not connect to the web socket for Facebook chat and therefor not allowing a connection to happen. I have cleared all data and re-installed the app, I think it may be a deeper issue than just Firefox because all browsers get the same error.

This is the error I get.

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7873618333663231&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 186ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 127ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 143ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 126ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 131ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 121ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83

Asked by JORDAN.GRI 1 year ago

Last reply by cor-el 1 year ago

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Places.sqlite gets. corrupted every time Firefox is closed

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (read more)

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

Asked by exclusive01 1 year ago

Last reply by FredMcD 1 year ago

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Secure connection failed

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under … (read more)

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under the same login account. I have tried every "fix" I can find through the FAQ's and through online googling, nothing has worked. I don't have any conflicting apps or security features that I can find. I have tried purging the history/cookies, un-installing and re-installing. After a re-install the websites will work for about 5 minutes then I receive the same Error message. Please help!

Asked by fyrsisirius 1 year ago

Last reply by FredMcD 1 year ago