Firefox Community Forum

When browsing I don't want to download files until I have looked at them. I have files opened in Acrobat and Firefox is downloading automatically even though 'Ask whether to open or download' is checked. So I end up having to go through the downloads folder and delete things I don't want to save (which is most).

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on.

Please help thank you john

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Good morning. Please I would like your help regarding the following problem that I have been facing suddenly for a few days. Any file I download via email or anything else has UTF-8 stuck in front of its name. Why is this happening all of a sudden? Thank you in advance..

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder then opens the file in a new window. I then have to go into my downloads folder and save it where I want to save it. So I must go through the saving process twice. Given that I download a lot of files for my business, this gets real old real quick. I don't have this problem with Chrome. I would like to stick with Firefox, but I'm going to have to make a change if I can't get this issue fixes.

Hello When i download files it has started to put UTF-8 before the name of the file ? Why is that ? Because it doesn't do it if i try it in another browser.

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and it's really becoming frustrating I'm sorry

Even though the custom folder for "downloads" has been set firefox keeps creating new one in the home folder. Nothing I've tried to do helped. From the bug reports I see this problem exists in the firefox at least for 15 years! I can't believe it is still not fixed. That's kind of behavior minor enough for the developers to take care of and major enough for the users to give up and switch browsers if it is not fixed. Crazy.

Greetings Team,

I just wanted to highlight a thing constantly bothering me while saving file through the browser.

Whenever I try to save file by default "UTF-8" is adding at the start of the file name I wanted to save.

Kindly look into this.

Regards Sagar Kulapkar

in the last couple of days every time i download the file it adds the above characters to the name. very annoying - i need then to rename every file. any suggestions?

Dear ,

Please help me when my file downloaded it seems extention is added to my file.

Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8questionare.xlsx

Please give me feedback and resolution for this issue. This just happend in April 17,2025.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?