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Updating Firefox from Menu > Help > About yields ransomware

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its… (read more)

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its update, then asked me to restart Firefox. I did so and got a "ransomware" notice from my antivirus program, saying it fixed the problem (but not how). Trying to run Firefox repeats the notice. Does Firefox now have malware in it?

A Web search turns up nothing. I am posting this question from Google Chrome.

Windows 10 Home Malwarebytes premium (latest)

Asked by David Spector 4 months ago

Answered by David Spector 4 months ago

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virus detection - Checks

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a vir… (read more)

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a virus. I am not sure if you have a team to check false positive as this is the official site and that it was released only yesterday https://cdimage.debian.org/debian-cd/current/amd64/iso-dvd/debian-10.5.0-amd64-DVD-1.iso and I am getting worried after I got this message. Thank you in advance. Regards, Stephane

Asked by Stéphane BLIN 3 months ago

Answered by cor-el 3 months ago

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (read more)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 6 days ago

Answered by FredMcD 5 days ago

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How do I import bookmarks to firefox?

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookm… (read more)

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookmarks?

Asked by generally_happy 6 days ago

Answered by generally_happy 6 days ago

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Error code 36 when I try to reinstall Firefox after it crashed following update 1 hour earlier

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downlo… (read more)

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downloaded a new one from the site. I get 'error code - 36' over and over, see attached screen shot. I've downloaded Firefox on various different browsers, bat always this same error code. Always enjoyed Firefox without any hiccup up to now! Suggestions anyone? Thanks. Chris

Asked by chrismiddeldorp 2 days ago

Answered by chrismiddeldorp 2 days ago

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how do i go back to the older version of firefox? 17.0 has lost all my tabs, i want my tabs back.

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous ver… (read more)

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous version of firefox...i now have the new 17.0 and not happy i lost all my info and settings

Asked by foaling 8 years ago

Answered by desertvoice 8 years ago

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Norton 360 Login Assistant does not work with Firefox 17

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and passw… (read more)

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and password fields. It worked very well and did all the right things when I was using Firefox 16. There is probably a quick fix but in the meantime I have had to revert to version 16. Looking forward to the problem being resolved.

Asked by southernhydro 8 years ago

Answered by the-edmeister 8 years ago

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opening dartIframe.html

Every time I open a Yahoo finance page I get a pop up window from Firefox that reads as follows: "Opening DARTIframe.html" "You have chosen to open: DARTIframe.html which… (read more)

Every time I open a Yahoo finance page I get a pop up window from Firefox that reads as follows: "Opening DARTIframe.html" "You have chosen to open: DARTIframe.html which is a: Firefox HTML Document from: http://download.finance.yahoo.com What should Firefox do with this file? etc.

Asked by egraf 7 years ago

Answered by jscher2000 7 years ago

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why firefox can be installed without administrative privilege

A standard user (i.e without administrator or power user right),able to run the installation package able in his/her workstation.By default, any executable package shou… (read more)

A standard user (i.e without administrator or power user right),able to run the installation package able in his/her workstation.By default, any executable package should not be run without administrator privilege. Please assist, thanks!

Asked by wilson.tan 7 years ago

Answered by jscher2000 7 years ago

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I had version 3.5.2 and Firefox updated to version 17. Is this right?

Hello- I am new to Firefox. I have it set to update automatically. I noticed it was updating to the latest version today, so I stayed and watched. I had version 3.5.2 (I … (read more)

Hello- I am new to Firefox. I have it set to update automatically. I noticed it was updating to the latest version today, so I stayed and watched. I had version 3.5.2 (I am pretty sure) but the latest version it just updated to is version 17. Is this right? I am used to version going in order but from version 3.5.2 to 17? did something go wrong?

Asked by Kooler 7 years ago

Answered by cor-el 7 years ago

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how do i see what beta ver i'm at - deeper than Help | About Firefox - registry .. ?

i am enrolled in the beta channel but because the notification popups are so quick i someties do not see that a new beta ver is available. i consult filehippo regularly t… (read more)

i am enrolled in the beta channel but because the notification popups are so quick i someties do not see that a new beta ver is available. i consult filehippo regularly to see what updates are out there but i want to have a way i can find what beta i'm at - Help|About Firefox doesn't get it - how can i find that? looked in registry but haven't found what i want

any idees?

ciao saw

Asked by rockyj 7 years ago

Answered by cor-el 7 years ago

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why will Firefox not keep my settings? I must reset all of my settings every time that I log in.

Every time I log out, shut down & restart. It returns Firefox to the default settings that occur after a new install. It keeps the settings if I exit & restart Fi… (read more)

Every time I log out, shut down & restart. It returns Firefox to the default settings that occur after a new install. It keeps the settings if I exit & restart Firefox without shutting down but if I shut down, it forgets everything.

Asked by kbergslien 7 years ago

Answered by cor-el 7 years ago

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Why are Firefox 15 as well as 17 showing in my Windows Programs list ?

My 64-bit Windows 7 HP SP1 based notebook was under repair for the past couple of months. So, recently when I got it back, I upgraded Firefox manually to the latest versi… (read more)

My 64-bit Windows 7 HP SP1 based notebook was under repair for the past couple of months. So, recently when I got it back, I upgraded Firefox manually to the latest version, i.e. 17. However, noticed that both Version 15 and 17 are listed in the Windows Programs list (Add/Remove Programs list). Can I remove / uninstall Version 15 and leave Version 17 alone, or do I need to remove both and reinstall Firefox 17 afresh ? Is this some sort of a bug in the Firefox installation process ?

Asked by Ramesh Iyer 7 years ago

Answered by Ramesh Iyer 7 years ago

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I haven't been able to finalize any recent upgrade.

I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure the… (read more)

I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

Asked by KeithScott 7 years ago

Answered by KeithScott 7 years ago