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  • Archived

Problem loading page, but after close out browser, reopen, can open that page

I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resettin… (read more)

I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resetting Firefox, disabling extensions, opening in Safe Mode, but these do not work. The only thing that seems to work is if I close out the browser completely, reopen it again, go to this same web page again and it will open. Please help. It is very frustrating to have this continually happen. Many web pages open right away, but many have this same problem on my PC. I have updated to the latest version at the moment, 33.0. I have a Dell PC running Windows XP. Any assistance would be greatly appreciated. I'd rather not have to start using Internet Explorer. Thanks for your help. This even occurs when I go to update Firefox. No data is transmitted. So I quit Firefox, reopen it, and then the download works.

Asked by roygbiv28 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Embedded web pages won't display my java scripting on a certain site, but works fine when I view it from the server. How can I fix this so anyone can see it?

I have created a couple of small pages that i have embedded into another web site. The embedded pages wont display on that site in FireFox but works on Chrome with no pro… (read more)

I have created a couple of small pages that i have embedded into another web site. The embedded pages wont display on that site in FireFox but works on Chrome with no problem. How can I fix this so others on FireFox can view these embedded pages? I didn't know it couldn't be displayed until tonight and I have been looking for a fix since I was told. Some may see a solid white box and others see a grey box with a plugin is needed to view this content. However, if I view the pages I created on the server they work fine in FireFox. Just not when embedded into another web site. I'm stumped...

Asked by JeremyChristopher74 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I get an error in firefox but not in other browsers.

I have a page that does not respond in firefox but does in google. It time out with the following error: chrome://global/content/bindings/text.xml:36 I have no themes in… (read more)

I have a page that does not respond in firefox but does in google. It time out with the following error:

chrome://global/content/bindings/text.xml:36

I have no themes installed. The only plug-ins that are installed are: OpenH264 by Cisco Widevine Content Decryption Module by Google Shockwave Flash

Thanks Glenn

Asked by glennjjd 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox no longer displays comments on Youtube videos, unless I switch the view to > page style>No Style.

But then there is no page formatting. I've searched and tried everything I know of. If it's a Youtube setting I can't find it. I see the playing video but below there are… (read more)

But then there is no page formatting. I've searched and tried everything I know of. If it's a Youtube setting I can't find it. I see the playing video but below there are just related videos. What's wrong? (Firefox 37.0.2)

Asked by cognoman 5 years ago

Last reply by cor-el 4 years ago

  • Archived

Size of the screen set to 90% permanently

Dear Team, Kindly pls help on this issue immediately as I have a presentation to do by showing my web pages online. I want the screen size to be set as 90% ONLY i have ti… (read more)

Dear Team,

Kindly pls help on this issue immediately as I have a presentation to do by showing my web pages online.

I want the screen size to be set as 90% ONLY i have tired using the option of "layout.css.devPixelsPerPx" but did not work well.

The menu tab should look the same but then only the content to be seen at 90% please I do not want to use an ADD ONS, kindly let me know with about:config option only.

I have windows 8.1

Asked by BharathAnanth123 4 years ago

Last reply by cor-el 3 years ago

  • Archived

Large Gap After Website Content Before Footer In FireFox Only

There's a huge gap after my website content before the footer which only appears in FF. When i refresh the page, it goes. I have cleared all caching and rebooted my machi… (read more)

There's a huge gap after my website content before the footer which only appears in FF. When i refresh the page, it goes.

I have cleared all caching and rebooted my machine but its still there and not in other browsers.

Here's the live site http://daltonwineltd.com/

Asked by braddalton 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Browser screen goes blank occasionally and I have to close and reopen Firefox.

My Firefox screen goes solid white or solid black on all open tabs. I have to close Firefox and restart it to restore the windows. Nothing seems to trigger it. Firefox ca… (read more)

My Firefox screen goes solid white or solid black on all open tabs. I have to close Firefox and restart it to restore the windows. Nothing seems to trigger it. Firefox can be idle in the background while I'm working with another program and this will happen or I can be away from the computer and it will just be sitting idle and it will happen. I don't believe it has actually happened while I was on a web page on Firefox. Help!

Asked by jakebe2 2 years ago

Last reply by hgonzale 2 years ago

  • Archived

Unable pay invoice via firefox but can pay on other browser. www.powerdigitizing.com

Our customers unable to pay invoices via firefox. But they can pay via other browser. When they click on button Pay with card.. There is no response from website. Nothing… (read more)

Our customers unable to pay invoices via firefox. But they can pay via other browser. When they click on button Pay with card.. There is no response from website. Nothing show up on browser.

Please help me out

Our website is www.powerdigitizing.com

Asked by Danielpower 2 years ago

Last reply by cor-el 2 years ago

  • Archived

bilibili.com was be wrong resolved to Aliyun CDN IP when used Firefox browser.

Hi: Our users visit our *.bilibili.com website use the firefox browser,often be wrong resolved to the wrong Aliyun CDN IP and lead to 502 error web. But the user's PC … (read more)

Hi:

   Our users visit our *.bilibili.com website use the firefox browser,often be wrong resolved to the wrong Aliyun CDN IP and lead to 502 error web. But the user's PC dns had no this dns record when the error appear. http://tieba.baidu.com/p/5530942087 have some error problems record。But use the othher bromser(IE、Safari、Chrome) is ok  at the same time.

Asked by junico 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox does not color manage any images except for ones tagged with my specific monitor .icc profile

Greetings, I'm having an issue that's causing quite a few problems for me. It seems that Firefox is not color managing any images - and by that I mean, it is outright di… (read more)

Greetings,

I'm having an issue that's causing quite a few problems for me. It seems that Firefox is not color managing any images - and by that I mean, it is outright discarding the profiles/failing conversion, unless the image in question is tagged with the same color profile that my monitor is presently using.

My monitor is calibrated with an i1 Display Pro, and consequently the monitor/OS is set to use a custom color profile. We'll call this myprofile.icm. Now, this profile serves me well in almost any other application - Photoshop, where myprofile.icm is the working space for RGB images, no issues. In Firefox however, any images that are not saved with myprofile.icm embedded wind up displaying as if there is no color management on them at all.

For example, let's say I've worked on a painting in my custom profile, and prior to saving it as a .png for the web I convert it to sRGB and save it with the sRGB profile embedded. This does not cause significant change, and the new .png will display properly in Photoshop whether I open it and use the embedded sRGB profile, or reconvert it to the working space. This same .png will also display properly in Window's photo gallery and other browsers. As soon as I open the image in Firefox, however, the image is displayed as if the color profile is completely thrown out the window (I can replicate this view of the image by opening the image in Photoshop, and choosing to discard the embedded profile, and not color manage the file at all). Any sRGB image, or untagged image, is displaying in Firefox as if it is not color managed at all. Be it a .png, .jpg, my own image - or anyone else's. The only images that display properly are images with myprofile.icm embedded.

I've messed around with my about:config options, but they present sit as follows:

gfx.color_management.display_profile [blank] (this is the default) gfx.color_management.mode 2 (this is the default) gfx.color_management.rendering_intent 0 (this is the default)

I've tried setting gfx.color_management.display_profile to point to the very specific .icm profile that my system is currently using, restarted Firefox, no difference. I tried setting gfx.color_management.mode to 1, as well as 0, and neither of these fixed my issue. I also tried changing gfx.color_management.rendering_intent to -1 for curiosity's sake, and this also did not resolve the problem.

The fact that any sRGB tagged, or untagged images are displaying identically to if I open them in photoshop and intentionally discard color profiles, and don't color manage the image, is concerning.

Now, my fairly non-technical understanding of Firefox's color management solution is that it supports embedded profiles, but should also effectively convert the color information to your monitor's in-use profile for accurate color representation. What appears to be happening is that any time this conversion actually takes place, it fails, and discards the information entirely. This may be why images already tagged with my monitor profile work without issue? I am uncertain.

Any information or additional assistance regarding this would be awesome, because it's a fairly significant issue for me.

Thank you!

Asked by Linguini 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I use hughes.net email and I cannot compose an emial in html only in text.

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installe… (read more)

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installed it, cleared cookies and cache nothing seems to fix the problem. It works with Google Chrome but I don't really like Chrome. I prefer Firefox Mozilla. Please don't force me to use Chrome!!!!!! Help!!!!!!!!!!!!!

Asked by gmbooth29 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Website lookup takes over current tab

I use browse by name queries to surf a good part of the internet, but there's a weird thing going on with the Fox and it's a strange operation. Whenever I type in the na… (read more)

I use browse by name queries to surf a good part of the internet, but there's a weird thing going on with the Fox and it's a strange operation.

Whenever I type in the name of a website hit enter and then goto a different tab, the page loads on the tab I changed to, not the original tab.

I start with Tab 1 and request cnet in BBN. I change to Tab 2 which has facebook loaded and I'm looking through it.

Request completes

Tab 1 has cnet in a google search Tab 2 has changed to cnet.com by itself.

How do I make this stop?

Asked by chattphotos 5 years ago

Last reply by guigs 5 years ago

  • Archived

Cannot resize Firefox browser - black bars surrounding

Hello, Ever since the last update (I think) to 57.0, I am no longer able to resize my browser. I can doubleclick to go into full screen, but the cursor doesn't change to… (read more)

Hello,

Ever since the last update (I think) to 57.0, I am no longer able to resize my browser. I can doubleclick to go into full screen, but the cursor doesn't change to the resize icon when hoovering over any of the edges. The bar is black, tabs are there but are only shown after you click on them.

I've run FF in safe mode, , normal and private browsing, disabled all the addons (which are only ghostery, adblock, ublock and a password manager) and removed flash but nothing changed the results.

Any idea how to solve this?

Asked by Meg83 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Privacy settings window from Google services not displaying correctly

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions… (read more)

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions buttons are not available to be clicked on. This issue only happens with Firefox, all other browsers do not have this problem

Asked by NunoMagalhaes 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I cannot see any letters or characters on firefox anywhere and everything I type is Invisible

I cannot see any letters or characters on Firefox including the settings, bookmarks, address bar, everything tab and everything I type is Invisible, All letters and chara… (read more)

I cannot see any letters or characters on Firefox including the settings, bookmarks, address bar, everything tab and everything I type is Invisible, All letters and characters on Firefox are invisible, I tried Uninstalling completely and reinstalling But did not work,

Asked by gizOdonnel 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Since update my text is grainy 2-9-18

2-8-18 My computer did a windows update, and my firefox did an update. Since all the text on my firefox is grainy, and weird looking. I wouldn't care but it is hurting … (read more)

2-8-18 My computer did a windows update, and my firefox did an update. Since all the text on my firefox is grainy, and weird looking. I wouldn't care but it is hurting my eyes to look at it. I've looked for answers on your support page but I'm not coming up with anything that is working. Please help me. I work from home with my firefox and I've always loved it. But this is not going to work.

Asked by stephenkayla 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashing with flash in fullscreen

Hey all, So the problem is that when I have a flash video open in full screen on either monitor, and then click over to the monitor that isn't playing the video, Firefox … (read more)

Hey all,

So the problem is that when I have a flash video open in full screen on either monitor, and then click over to the monitor that isn't playing the video, Firefox hard crashes with me having to go to task manager to close it down to get it working again, I've tried reinstalling Firefox and Flash, as well as disabling hardware acceleration to no avail.

Any ideas on how to fix this problem?

Cheers

Asked by CupcakeKing 5 years ago

Last reply by Mark Schmidt 5 years ago

  • Archived

Black screen when on Youtube

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, ne… (read more)

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, never when gaming or anything else, I can't narrow it down to anything since I recently installed Windows 10, I have a GTX770 (HDMI) I have also checked Event viewer and there is nothing there about it.

(I have tried running Firefox in safe mode and it still does it)

Asked by Johnathon 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

CNN article doesn't display properly in Firefox

I am using the latest version of Firefox and Windows 10. I found a link to the following CNN Travel article: http://edition.cnn.com/travel/article/vancouver-china-aviatio… (read more)

I am using the latest version of Firefox and Windows 10.

I found a link to the following CNN Travel article:

http://edition.cnn.com/travel/article/vancouver-china-aviation-hub/index.html

It does not display properly in Firefox. Only the opening photo and a few lines of text display and it won't scroll any further down. It is a fairly long article. Also, the lines of text that do display seem to be double-spaced and do not have carriage returns where they should appear, meaning that some words at the end of the lines get cut off.

I tried opening the same link in both Internet Explorer and Edge and the article displays correctly in both with none of these problems.

Asked by Geneva1 2 years ago

Last reply by cor-el 2 years ago