Showing questions tagged: اعرض كل الأسئلة

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 2 weeks ago

Last reply by HnLA 15 hours ago

Now that I have removed adobe flash player, videos will no longer play. What can I do...?

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. I am running W7 on this laptop (I do not know more than… (read more)

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

Asked by SHempsey 2 weeks ago

Last reply by SHempsey 3 days ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 1 week ago

Last reply by tzikis 5 days ago

How to remove all UNPINNED Top Sites at one time?

This question has been around for years... Isn't anyone else annoyed by having to clean up UNPINNED Top Sites one at a time? I posted over four months ago about trying to… (read more)

This question has been around for years... Isn't anyone else annoyed by having to clean up UNPINNED Top Sites one at a time? I posted over four months ago about trying to find out where Top Sites stores those unpinned sites... no one seems to know, except to say they are placed there by Firefox internally. I presume that means it is hidden in the code somewhere. Someone on the development team must know where? Maybe if there was a poll of users about this annoyance?? I wish I was younger to be able to get back into coding... my old brain just isn't up to it... ________________________________________________________________ You can lead a horse to water, but you can't make 'em think...

Asked by moot 4 days ago

Last reply by moot 3 days ago

Unable to open Firefox or Firefox Profile Manager

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to d… (read more)

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to delete the profile files to force it to create a new one, I've attempted to use backups to see if it would fix, I've refreshed my Firefox account using another pc logged into my account in Firefox. Ive attempted to use the "firefox.exe -P" command to force the profile to open but that instantly closes like the browser, and at this point im out of ideas on what it could be. Any suggestions or solutions?

Asked by fledglingjones 6 days ago

Last reply by fledglingjones 5 days ago

Google Calendar No Longer Loads on Firefox

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in C… (read more)

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked.

I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution.

Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution.

Asked by rkoreto 6 days ago

Last reply by rkoreto 6 days ago

Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 1 week ago

Last reply by elliotlandes 5 hours ago

Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 4 days ago

Viewing special prices on manufacturer's website.

Hard to explain why I am asking here, but here goes: I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. … (read more)

Hard to explain why I am asking here, but here goes:

I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. Our special prices used to (and are supposed) be visible. If you don't log in, no prices are visible. My sales rep asked IT, who said to clear cache and cookies. And again today, he said it is on my end, not theirs.

Of course, that doesn't solve the problem. Do not even know where to begin.

Win10 Firefox 84.0.2 ABP

Thank you.

Asked by CiaoBella1 6 days ago

Last reply by CiaoBella1 5 days ago

"Last seen before X" is not updated in the Firefox account for Windows-/Linux-Firefox 84

Hello! "Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !… (read more)

Hello!

"Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !

For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account!

I think this problem already existed in an older version of Firefox!?

Asked by mkaeck@gmx.de 1 week ago

Last reply by mkaeck@gmx.de 1 day ago

Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 1 week ago

Last reply by Mace2 5 hours ago

How can I delete the cloud sync data from an addon? (Multi Account Containers)

Hi, My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of conta… (read more)

Hi,

My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of containers, maxing up the sync storage. Now whenever I click to sync MAC, it downloads thousands of 'tmp' containers. It refuses to sync ever again, hence no matter how many times I fix it locally, if it ever syncs again, it downloads the thousands 'tmp' containers again. How can I delete the sync data for good?

Asked by Jon 1 week ago

Last reply by Jon 5 days ago

A Web Page Is Slowing Down Your Browser

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept runn… (read more)

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept running out of RAM. Got a new computer, HP Z230 Tower Desktop PC - Intel Xeon E3-1225 v3 3.20GHz, 32GB DDR3, 480GB SSD, with Windows 10 Prom, and I'm still getting that message. I did all the suggestions on this website to no avail: https://blogs.systweak.com/a-web-page-is-slowing-down-your-browser/ Any suggestions for stopping this?

Asked by danedon 1 month ago

Last reply by danedon 15 hours ago

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 5 days ago

Last reply by callwill 4 days ago

HTTPS and SSL on Localhost Required Now?

Hi, I've recently learned, like others, that the Firefox browser no longer supports plain http requests and automatically diverts to https. I develop websites and have in… (read more)

Hi, I've recently learned, like others, that the Firefox browser no longer supports plain http requests and automatically diverts to https. I develop websites and have in the past used Apache Virtual Hosts. I want to be able to achieve the same thing, specifically, I want to use the domain name the site will eventually be hosted on, but point to a local directory: localhost/mywebsite newWebsite.com

I'm getting the impression that I will now have to create SSL Certificates for each local site now, so that I can use the https (port 443) protocol. Am I right to assume this, or am I missing something that will make my life easier? I have looked online, but can't find much in the way of answers.

Thanks for reading.

Asked by wilko007 1 week ago

Last reply by wilko007 6 days ago

I lost the old login password Credentials which I stored in Mozilla

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and… (read more)

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Asked by MUBASHIR HAMEED KHAN 4 days ago

Last reply by MUBASHIR HAMEED KHAN 2 days ago

Updating Firefox broke it, spinning white wheel, constantly crashing scripts load times last at least ten minutes. HELP

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bull… (read more)

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bullet and did. I've been regretting it ever since. At best it works slightly slower than my old version which was 61.0.1. At worst I miss the days of internet explorer.

The most common issues are 1. White Wheel: When I swap tabs or open a new one I often get a spinning white wheel. This can last anywhere from seconds to at least ten minutes. I've asked around and tried everything suggested, nothing has gotten rid of it.

2. Scripts breaking: This started later on after installing it. Almost any time I refresh a tab or open a new one a script in some other tab breaks. At least twice I was just watching a video in one tab, not even touching the computer and a script breaks in another tab.

Please, I just want my browser to run properly. WITHOUT having to sacrifice my settings/history/bookmarks/addons

Asked by maswartz 4 days ago

YouTube playback speed issue (audio)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it caus… (read more)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it causes to sound a bit distorted and warbled.

I noticed it on this video: https://youtu.be/IubSudelVmw?t=429 at the tagged time, and also on a channel called The 8-bit Guy on his intro theme. https://youtu.be/d3NIe1jTZMc

Again, this is all at 1.25x speed (or faster), and this only seems to happen in firefox. I made sure to check and see if it was my speakers, which it isn't because I can also hear the distortion through headphones.

I'm not sure there's much to be done to correct the issue, but I thought I'd post about this in hopes it might get checked in a future update.

Asked by daveyb1337 4 days ago

Last reply by daveyb1337 3 days ago

Hide Menu bar - lost close, minimize, fullscreen Button

We want to customize the look & feel from firefox. We are using the userChrome.css file. In the past we used the following entry to hide the menu bar in Firefox: to… (read more)

We want to customize the look & feel from firefox. We are using the userChrome.css file.

In the past we used the following entry to hide the menu bar in Firefox:

  1. toolbar-menubar

{display: none !important;}

Now on Firefox 78.6 (ESR Release) this works different. The menu bar is hidden but the close Icon (and the minimize/fullscreen Icons) are hidden too.

Is there a way to hide/disable the menu bar but keep these icons/buttons?

Asked by CK-PROM 1 week ago

Last reply by CK-PROM 5 days ago