Showing questions tagged: اعرض كل الأسئلة
  • حُلّت
  • المُؤرشفة

Firefox 97.0 ignores the Settings/Applications for jnlp files and only offers to save to a file

In Settings/Applications, have "JNLP file" set to "Use Java(TM) Web Launcher (default)". This is used in Oracle's Agile to view documents. In previous versions of Firefox… (read more)

In Settings/Applications, have "JNLP file" set to "Use Java(TM) Web Launcher (default)". This is used in Oracle's Agile to view documents. In previous versions of Firefox when selected, the file would open using Java to display the document from Agile. As of Firefox 97, now only "Save File" or "Cancel" options are offered. What happened that this functionality has been removed?

Asked by Gary 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

Update to Windows 11 broke Firefox?

Firefox has been awesome. But, my computer just updated to windows 11 and now it doesn't work. Sometimes I try to open the browser and nothing happens (but I somehow end … (read more)

Firefox has been awesome. But, my computer just updated to windows 11 and now it doesn't work. Sometimes I try to open the browser and nothing happens (but I somehow end up with something like 7 instances of it running in the background, according to task manager), sometimes I get it to open, but it won't load my homepage or anything, and sometimes it seems to work fine but only for a little while - then it just stops responding.

I have no idea why this is happening or how to fix it. I tried the browser reset, which helped for a little bit but then the problems came back. I think having a theme installed makes it worse, but now I can't even get settings to open so I can try turning it off to see if that helps.

Any ideas? Not being able to use the internet on my computer is a pretty big deal. I'd prefer to not switch browsers, but I don't know what other option I've got at the moment.

Thanks!

Asked by eosmialo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

New Tab "+" at right end of tabs has disappeared

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's no… (read more)

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's not the greatest problem in the world but it is annoying when handy shortcuts disappear!

Asked by almagary 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried … (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 1 year ago

Answered by TyDraniu 1 year ago

  • حُلّت
  • المُؤرشفة

Import Logins & Passwords

I followed your help line however, on firefox version 94 there is no "Import from a csv file" for logins and passwords. I am migrating from a PC to a new laptop. I crea… (read more)

I followed your help line however, on firefox version 94 there is no "Import from a csv file" for logins and passwords. I am migrating from a PC to a new laptop. I created the csv file from the old PC however, I am unable to import that data onto the new laptop.

I am running version 94.0.2 64bit Win10. Can you provide a solution as this is very frustrating.

Thanks A

Asked by a_j_1995 1 year ago

Answered by jonzn4SUSE 1 year ago

  • حُلّت
  • المُؤرشفة

How Do I Disable All Shortcut Keys

I have read the same named question that has been archived and have not found a solution to my problem there. I'm using Macro Express to define my own keystrokes which w… (read more)

I have read the same named question that has been archived and have not found a solution to my problem there. I'm using Macro Express to define my own keystrokes which works fine outside of FF. One of the keystrokes I have defined is Ctrl-Shift-k. A suggestion was to disable Developer Tools via about:config -> devtools.enable = false, but when I tried to use my definition of Ctrl-Shift-k, instead FF told me "You activated a Developer Tools shortcut. If that was a mistake, you can close this Tab." when in fact I wanted to have it invoke my own definition.

How can I override this (and other) keystrokes when using FF?

Asked by Bob's Firefox 1 year ago

Answered by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 10 months ago

Answered by user228126785451001171488420526897964190555 10 months ago

  • حُلّت
  • المُؤرشفة

Restore recently closed tab shortcut (CTRL+SHIFT+T) not working

Dear Mozilla/Firefox, I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work o… (read more)

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

Asked by Rick Goemans 1 year ago

Answered by Rick Goemans 1 year ago

  • حُلّت
  • المُؤرشفة

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 2 years ago

Answered by Paul 2 years ago

  • حُلّت
  • المُؤرشفة

Why can't we customize the keyboard shortcuts?

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to u… (read more)

Hello, I have been using Firefox as my main browser for more than a decade. One could say i am some Mozilla fanboy, having convinced many of my friends and relatives to use Firefox instead of any chrome based options (Which there are to many these days). It struck me today, as i was reworking some workflow elements in many programs i use daily, that it is impossible to change any key binding in Firefox anymore. I know it has been a while now, and i searched all over the web for an answer or a solution, but at this point it is clear that other than going in the code and recompiling Firefox manually, it is not possible. I stumbled upon the (only) extension that allows to change some shortcuts, but the two that i wanted to change are impossible to configure from it, being disabling only f12 as i would use it for other things but i do not want to lose the dev console and also ctrl+L to open the address bar, it is quite inconvenient and would much prefer to use ctrl+spacebar as it matches many other bindings i am using with other software. There have been many other features that were changed in the recent years that made me start to look for an alternative, as i see features melting away almost as quickly as the user base of the product.

I do understand that one person's problem is not going to change the way a big piece of software is working, but i am wondering, why are the users losing such features as basic as customizing key bindings in a piece of software that used to be so incredibly customizable in the past? Why is the only viable option to anything chrome based losing it's edge over the competition? Is Firefox v150 be based on the chromium engine or will it die before?

Thank you in advance, and no, i don't need the link to the shortcut page, i already have it.

Asked by DoubleWookie 1 year ago

Answered by Terry 1 year ago

  • حُلّت
  • المُؤرشفة

Images will not load

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice fr… (read more)

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

Asked by womanfield 1 year ago

Answered by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

My firefox browser says it is being managed by my organisation ImportEnterpriseRoots. I'm a home user...

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't notice… (read more)

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't noticed anything unusual happening. My browser is up to date.

Asked by lindajean1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

Unable to download Google Drive files in Mozilla browser

Hi Mozilla Community, Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive. When I click on a files to download it just… (read more)

Hi Mozilla Community,

Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive.

When I click on a files to download it just keeps loading scripts at the bottom like - docs.0k.cc.googledocs.... and nothing happens.

I have read countless of links to solve the issue and still it won't download any files - only uploads is fine.

So I have: - clear cache/cookies - disable addons like Adblock etc - privacy & security set on Standard in settings - added cookies exceptions- googlecontent, googledrive etc - turned off Enhanced Tracking Protection

What else is missing as to why it has stopped allowing me to download files? Its quite frustrating when it use to work when I enable the third cookie party and now the setup doesn't seem to accept it.

Mozilla is my default browser and prefer to use it rather always switch to Chrome for downloads.

I've contacted Google about Google Drive and they said the problem is not on their side.

So any help would be appreciated!!

Asked by booboo_girl21 1 year ago

Answered by AliceWyman 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (read more)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Asked by JFM02FFP2NR 1 year ago

Answered by JFM02FFP2NR 1 year ago

  • حُلّت
  • المُؤرشفة

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (read more)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • حُلّت
  • المُؤرشفة

Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (read more)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 1 year ago

Answered by jonzn4SUSE 1 year ago

  • حُلّت
  • المُؤرشفة

can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatica… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 1 year ago

Answered by AliceWyman 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox only opens a blank white screen

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type … (read more)

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type a URL in it simply tries to load it but nothing ever loads. If I try to type in "about:profiles" nothing happens. Occasionally a link will load. Although then if I try navigating else where it doesn't load. Firefox is up to date, that was the first thing I checked. I refreshed Firefox yesterday and that seemed to work, although today it was back to not loading. I uninstalled and reinstalled today. I tried refreshing after installing, setting up a new profile and nothing works. I can navigate the web on Chrome and get e-mail through Outlook just fine. I've scanned my computer with Webroot and found nothing. I can not get anything to load from navigating with navigation bar. I tried typing in "about:support" and it didn't load. I can go to the Help menu and select "more troubleshooting options" and then The Troubleshooting info loads.

Can anybody help me figure this mystery out?

Asked by soren.nicholson 1 year ago

Answered by James 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox is managed by organization

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization… (read more)

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization" . On clicking on it, it says "The Enterprise Policies service is active but there are no policies enabled". I have attached screenshots for the same. Does any one know how to resolve this bug?


edit: fixed formatting cause by space before I am

Asked by Gourav 1 year ago

Answered by cor-el 1 year ago