Showing questions tagged: اعرض كل الأسئلة

Bookmarks where are they

Hello, My computer crashed and my windows profile is gone. I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anyt… (read more)

Hello,

My computer crashed and my windows profile is gone.

I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anything but the one I'm using now

-Erkki

Asked by emannikk 2 weeks ago

Last reply by FredMcD 2 weeks ago

Lost Passwords.

Four crashes the past couple of days but two today. Lost all passwords in Save My Password and Lockwise appears to be blank. I upgraded to v87.0, but after the crashes. D… (read more)

Four crashes the past couple of days but two today.

Lost all passwords in Save My Password and Lockwise appears to be blank.

I upgraded to v87.0, but after the crashes.

Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise.

Save Password is NOT saving passwords, either.

Thank you.

Asked by CiaoBella1 3 weeks ago

Last reply by CiaoBella1 3 weeks ago

After most recent update - I've lost my extensions/add-ons, logins, and the urls in the bookmarks.

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there) The logins weren't there, but are now restored from a… (read more)

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there)

The logins weren't there, but are now restored from a previous install.

What I have done...

1. exported bookmarks to html and checked them out there. They were broken there as well.

2. Refreshed Firefox,

3. Restarted the PC.

4. Uninstalled Firefox (and discovered that I had both X32 and X64 on my machine) - uninstalled both. 5. Reinstalled Firefox x64 (current version 86.0.1)

6. the places.sqlite files from previous restores have the same problem.

I've started to refresh the links for the toolbar which has taken me awhile. I don't want to have to do it for all my hundred's of bookmarks.

Ideally what I'd like to do is uninstall the latest update, look at the bookmarks to see if they are still stuffed, and if the extensions are there. If they are ok, then I want to back the bookmarks to html. Reinstall the update, then restore the bookmarks. (And make a list of the extension names so I can reinstall them).

My guess is either that the sqlite file has corrupted, or the update has changed the file layout for the bookmarks, etc, and it's unable to interpret the links.

Asked by celebkiriedhel 1 month ago

Last reply by FredMcD 1 month ago

Missing ALL Firefox Data

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and… (read more)

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

Asked by AJ 1 month ago

Last reply by brisu 1 month ago

Firefox 85.0.2 login and password issue

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the … (read more)

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the support page it says that as of Firefox 80 if you press the dots you can import from a file, but that is not an option on my Firefox. I have tried the support page but nothing seems to work to keep all my passwords. I redid al my login and passwords, and then they disappeared hours later again

Asked by cheezyelyah930 2 months ago

Last reply by cheezyelyah930 2 months ago

All my saved logins and passwords have disappeared - what is going on?

The title says it all. I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of usern… (read more)

The title says it all.

I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of username and password.

Checking my saved logins and passwords, I found there were no saved logins and passwords!

Apparently, this is an improvement to Firefox called Lockwise!

So, where do I find my saved logins and passwords, please?

And how do I get back to a version of Firefox which doesn't use Lockwise?

Asked by fedup101 2 months ago

Last reply by fedup101 2 months ago

Old history

Hi, This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process. Luckily, I had backed… (read more)

Hi,

This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process.

Luckily, I had backed up my bookmarks earlier in the day but unfortunately not my history.

Is there any way to get it back?

Asked by BP1992 2 months ago

Last reply by BP1992 2 months ago

Prevent Updating Again And Again And Again......

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this i… (read more)

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Asked by Les 2 months ago

Last reply by Les 2 months ago

How do I make settings permanent?

I close Firefox when I am not using the internet. I want to be able to set my privacy settings, specifically the "Ask to save logins and passwords for websites" option, o… (read more)

I close Firefox when I am not using the internet. I want to be able to set my privacy settings, specifically the "Ask to save logins and passwords for websites" option, once and have that setting SAVED forever. I am tired of having to go through the process of clicking through and having to select that option EACH AND EVERY TIME I OPEN FIREFOX. I want to select that option and have it remain selected PERMANENTLY. How do I make that happen??

Asked by brooks1986 2 months ago

Last reply by FredMcD 2 months ago

Firefox freezing on start-up?

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restor… (read more)

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restore previous session' so I'd get my tabs back when I turned my computer off/on.

For a few days all was going well, then Firefox crashed. I managed to get it back up again and change the setting so it wasn't trying to restore multiple tabs. But since then no luck, Firefox opens but I get the spinning wheel curser and Firefox shows as non-responsive, I have to force quit the app.

I've tried uninstalling it, still no luck. I'm writing this from Google Chrome.

Can anyone help? I much prefer Firefox, but it's currently unusable for me, and as the browser freezers I can't get into any of the settings etc.

Asked by JasmineM 2 months ago

Last reply by FredMcD 2 months ago

Retrieving Bookmarks from Profile for new computer

This is super annoying. Apologies in advance. Brand New computer. Do not have access to old desktop presently. Did not export. Not an ideal situation. Downloaded & si… (read more)

This is super annoying. Apologies in advance. Brand New computer. Do not have access to old desktop presently. Did not export. Not an ideal situation. Downloaded & signed into my FireFox account & can not find my former computers' Bookmarks. Anywhere. Everything else (add-ons) loaded fine & am able to continue but for some reason FF erased everything. I've spent 4 hours reading through countless suggestions to no avail. Why a major company like this doesn't have 24 hour support is beyond me. Ha.

If anyone can help me locate yesterdays (literally) Bookmarks & everything else I'm missing from my FF profile, I would be grateful. Sounds like this is an ongoing issue. Been running FF since 2016. They have to exist somewhere.

Asked by bowmanitis 2 months ago

I lost the old login password Credentials which I stored in Mozilla

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and… (read more)

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Asked by MUBASHIR HAMEED KHAN 2 months ago

Last reply by MUBASHIR HAMEED KHAN 2 months ago

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (read more)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 2 months ago

Last reply by cor-el 2 months ago

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (read more)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 3 months ago

Last reply by FredMcD 3 months ago

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 3 months ago

Last reply by cor-el 3 months ago

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (read more)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 4 months ago

Last reply by cor-el 4 months ago

  • حُلّت

Profile Missing, nothing works!

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible. I don't have a caches folder I can remove the contents of the appli… (read more)

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

Asked by matthewaudio 4 months ago

Answered by matthewaudio 4 months ago

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 5 months ago

Last reply by RASelkirk 4 months ago

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (read more)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Asked by migujrati000 4 months ago

Last reply by cor-el 4 months ago

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 4 months ago

Last reply by ginchinchili 4 months ago