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  • Archived

Newest version of Adobe Flash does not work with Firefox

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have… (read more)

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have it set as Always Activate on the Plug-Ins page but that isn't helping. I checked and have the most recent version. I had to go through several steps to activate it but it does work in Chrome. I run Win 7 and Firefox is my default browser. Please advise how I can get Flash to work again as it is hampering a lot of my activity on the web. Thank you.

Asked by tek360 1 year ago

Last reply by Kymber 1 year ago

  • Archived

Can't Update Adobe Acrobat NPAPI Plug-in?

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, ther… (read more)

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

Asked by ponyparty 6 years ago

Last reply by jscher2000 5 years ago

  • Archived

plugins could not be verified firefox esr 52

I'm using Firefox ESR 52.9 because it is the latest version that the Pocket extension still works with. It just suddenly (without any updates or warning) disabled the AdB… (read more)

I'm using Firefox ESR 52.9 because it is the latest version that the Pocket extension still works with. It just suddenly (without any updates or warning) disabled the AdBlock Plus, Roboform, and Google Shortcuts extensions (all of which were working perfectly fine yesterday) because "they cannot be verified." and it isn't giving me the option to re-enable them.

The info at https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox?redirectlocale=en-US&redirectslug=add-ons-failing-install-firefox and https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/ is not helpful because the verison of Firefox I have doesn't show the studies option that is referenced there.

And an update that is to Firefox ESR 53 or later also isn't useful because then my old Pocket extension won't work (and that extension is KEY for me). Please provide an immediate fix for Firefox ESR 52.9.

Asked by srothkin 1 year ago

Last reply by bononista 1 year ago

  • Archived

plugin check not working

The Firefox plugin checker is reporting "vulnerable - Update Now" for my Java Deployment Toolkit 7.0.510.13. and Java(TM) Platform SE 7 U51 plugins. The 'update now' link… (read more)

The Firefox plugin checker is reporting "vulnerable - Update Now" for my Java Deployment Toolkit 7.0.510.13. and Java(TM) Platform SE 7 U51 plugins.

The 'update now' link takes me to the Java download page which invites me to download the latest Plugin 7.51. but i already have 7.51 installed so the plugin checker is incorrectly displaying "vulnerable - Update Now". I have had 7.51 installed since January 17th and run the plugin checker on a weekly basis so i'm not sure why it has suddenly decided that this is a vulnerable plugin.

I am running Firefox 28.0 on Windows 7

thanks ...

Asked by richlaughlin 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

Java Plug-in for JRE7u21?

I go to a website that requires a Java plug-in. I downloaded the latest update (21) for Java 7 from Oracle but when I go to Add-Ons>Plugins in Firefox 20 the Java plug… (read more)

I go to a website that requires a Java plug-in. I downloaded the latest update (21) for Java 7 from Oracle but when I go to Add-Ons>Plugins in Firefox 20 the Java plug-in doesn't appear and when I do a search at the Get Add-ons nothing that mentions the Java Plug-in shows up. Where can I get the plug-in required to use with JRE7u21?

Mac OS 10.7.5, Firefox 20.0, Java Runtime Environment 7 update 21

Asked by romad 7 years ago

Last reply by swmartian 6 years ago

  • Archived

New mozilla upgrade took away session manager!! restore previous session clickable but won't work- need my old session

What is this mess? FF automatically upgrades to new version without permission and takes away my session manager, meaning my last session. I don't know why restore prev… (read more)

What is this mess? FF automatically upgrades to new version without permission and takes away my session manager, meaning my last session. I don't know why restore previous session is highlighted but won't do anything when clicked. Im using windows 7.

Asked by kids22 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I get rid of sponsorship tabs that open automatically?

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is: http://big.de… (read more)

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is:

http://big.deluxeforthefuture.com/g/?ilmernzkvtaz=08EDB91B0ADDD31F&pu=c3RhY2tleGNoYW5nZS5jb20=&s=firefox&nm=ilmernzkvtaz

I'm getting pretty sick of it because I thought I was going to get away from pop-ups on firefox...


Note by a moderator (This is an important thread it currently has had >21k viewing hits) ~J99

Some of these problems are due to unwanted software creating scheduled tasks. Besides the initial replies you may wish to look particularly at comments in this thread by by resident expert troubleshooter jscher2000 that summarise the current knowledge. Including

Asked by JoshHawk 7 years ago

Last reply by jscher2000 6 years ago

  • Archived

How do I increase font size in Firefox 57?

I've used Theme Font & Size Changer for years to enlarge Firefox's font. I was just updated to Firefox 57, & the font (on toolbars, tabs,etc) is so tiny. TF&am… (read more)

I've used Theme Font & Size Changer for years to enlarge Firefox's font. I was just updated to Firefox 57, & the font (on toolbars, tabs,etc) is so tiny. TF&SC no longer works in 57. Is there another way to enlarge so I don't have to squint? (To be clear, I'm not asking how to increase font on a webpage)

Asked by Ladyjay12 2 years ago

Last reply by loftboy 2 years ago

  • Archived

No add ons, themes, extensions showing in "add ons" menu

After installing v65, when I go to the addons menu, no items are showing. Evidence exist they are there 1/ I have addons working quite well with this version, I tried a … (read more)

After installing v65, when I go to the addons menu, no items are showing. Evidence exist they are there 1/ I have addons working quite well with this version, I tried a new theme which after a few re-starts, eventually took hold 2/ when I do open add ons menu, there is evidence that there is a list there, but they are only place holders. My mouse shows a blue line around the entire field, but absolutely nothing inside... like a white out. So I can't uninstall themes, even though I have installed a trial one... nothing at all appears. HELP!

Asked by pik94 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why do my add-ons always disappear with a firefox update

Why does it seem like every time Firefox installs an update, all of my add-ons disappear?!! It is so GD infuriating and frustrating, because I have to go back and figure… (read more)

Why does it seem like every time Firefox installs an update, all of my add-ons disappear?!! It is so GD infuriating and frustrating, because I have to go back and figure out which ones I had and reinstall them... Why is that even a thing? Why would they design their stupid browser like that? Please correct me if I am wrong and tell me what I am doing wrong....

Asked by manfred33 3 years ago

Last reply by cor-el 2 years ago

  • Archived

automatic clear downloads

Why the download style at firefox 26 are changed? Some questions: 01. How i can return to old style of downloads? 02. How i can make all the files it downloaded AUTOMATIC… (read more)

Why the download style at firefox 26 are changed?

Some questions:

01. How i can return to old style of downloads?

02. How i can make all the files it downloaded AUTOMATICALLY and instead cleared from download list window? http://postimg.org/image/4tmf23tnj

03. Why every file i download from firefox 26 it has the lock icon? http://s27.postimg.org/ozpx0zpb3/image.png

Both of them DOESN'T happening at firefox 25 and older version.

Asked by Gregory 6 years ago

Last reply by soulhunter123 6 years ago

  • Archived

How to stop getting Yahoo search results and Default Search engine in Firefox preferences

I delete Default Browser and all other search engines except Google. I then get Google search results for a bit but then later on I start getting a Yahoo panel at top of … (read more)

I delete Default Browser and all other search engines except Google. I then get Google search results for a bit but then later on I start getting a Yahoo panel at top of browser page. Go into Preferences and it shows under Search Engines a Browser Default. Can't get Firefox to stop going back to Browser Default which seems to be Yahoo. Any help appreciated. Thank you

Asked by normharris3 7 months ago

Last reply by jscher2000 5 months ago

  • Archived

How do I disable the new feature that disables outdated plugins unless they are clicked?

I'm running Adobe Acrobat 8. I'm happy with it. Firefox has a new feature that automatically disables the PDF plugin unless it's clicked. It's called the "Click to Pla… (read more)

I'm running Adobe Acrobat 8. I'm happy with it. Firefox has a new feature that automatically disables the PDF plugin unless it's clicked. It's called the "Click to Play" feature. Even when disabled, it's not really disabled: it activates itself for "vulnerable plugins." Though there is an option to make a website trusted for plugins, there is seemingly no way to make the PLUGIN ITSELF trusted. As a result, every time I get a PDF, I have to Click to Play.

Question: How do I truly disable this stupid new feature?

There is the following support article that explains this new system, and that the only solution is trust a website, but apparently can't disable the feature or trust the plugin:

http://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins?esab=a&s=disable+click+to+play&r=13&as=s

Asked by zarat99 7 years ago

Last reply by contamine 7 years ago

  • Archived

I had the fbi virus scam hit me and I have lost all my settings after resetting FF

I got hit with the fbi scam virus (don't know how as I use a Mac) and I don't know if its gone or not but I reset FF to its default state using the procedure outlined her… (read more)

I got hit with the fbi scam virus (don't know how as I use a Mac) and I don't know if its gone or not but I reset FF to its default state using the procedure outlined here. https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

But after doing this, all my settings, my user profile and my exceptions list in privacy that I have been painstakingly putting together over years, has just disappeared and I am quite annoyed.

If these settings are recoverable, how do I restore my previous FF state?

Asked by VortexBoy 6 years ago

Last reply by John99 6 years ago

  • Archived

help! How do I get rid of firefox developer tools.

I am a computer dummy. Firefox is installed in our Windows 8 computer as our browser. Whenever we use it, a very annoying thing called Default Fire Fox Developer tools c… (read more)

I am a computer dummy. Firefox is installed in our Windows 8 computer as our browser. Whenever we use it, a very annoying thing called Default Fire Fox Developer tools comes up at the bottom and takes up half our screen. Sometime it lets me hit esc. to close it but then it just pops back up. We use our computer for the net, e mail and social media alongside learning sites for our kids. How can I get rid of this thing? Please help me and explain it like I am 6 .

Asked by Lornauk 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Customize isn't working and LastPass icon isn't appearing

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when … (read more)

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when I click on them, beyond the letters "Customize" appearing at the top of a tab.

After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

Asked by conceptualclarity 5 years ago

Last reply by FredMcD 4 years ago