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firefox slow to start/load

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain … (read more)

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain web sites loading e.g. Youtube, MSNBC, AOL mail etc. It's never consistent. The cache is clean and I've saved all the relevant cookies, I checked my internet provider and they are having no problems and I don't seem to be having any internal hdw issues e.g. ethernet cable connections etc. I reinstalled FF-not a clean install and seemed to help for a time. Do I have any options other than a refresh? I don't seem to be having the same issues with Edge or Chrome. All W11 updates are current. I look forward to anyone's comments.

Asked by arejfour 9 months ago

Last reply by arejfour 9 months ago

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task bar

I walked away from my laptop for about an hour and when I came back my task bar was gone. What happened to it? and how do I get it back? Below is the spec's of my lap top… (read more)

I walked away from my laptop for about an hour and when I came back my task bar was gone. What happened to it? and how do I get it back? Below is the spec's of my lap top that I use/have been using/task bar missing

Asked by Kenny 10 months ago

Last reply by markwarner22 10 months ago

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50%-100% CPU usage with no tabs

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont". OS is Kubuntu 24… (read more)

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont".

OS is Kubuntu 24.04. Firefox has done this across 2-3 versions.

Things I have tried:

Restarting Firefox No change, I'll even get 100% cpu usage with no tabs open

Refresh Firefox to remove settings and addons No change

Uninstall Snap and try direct Apt package No change

Remove ~/.mozilla to fully remove any residual settings/cache/etc No change

Try with and without hardware acceleration See: https://support.mozilla.org/en-US/questions/1308215 No change!

I would blame my old computer hardware, but Brave runs fine. I am now using Brave, but would dearly like to return to Firefox as I miss containers, and I don't support a chromium dominated web.

Asked by julian3 8 months ago

Last reply by julian3 7 months ago

Limiting Forefox processes does ot work - loads of processes still running.

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 proces… (read more)

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

Asked by M R 2 months ago

Last reply by TyDraniu 2 months ago

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Diminishing performance (increasing lag) the longer Firefox 133 is open

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a You… (read more)

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.

Asked by John Neiberger 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Firefox on PC running Windows 7 - Firefox Starting up

I am running Firefox in Windows 7 on a PC. When I start up Firefox, in WINDOWS Task Manager there appear between 20 and 30 instances of firefox.exe of different sizes in … (read more)

I am running Firefox in Windows 7 on a PC. When I start up Firefox, in WINDOWS Task Manager there appear between 20 and 30 instances of firefox.exe of different sizes in the Processes Window. I can End Process on most of them without shutting down Firefox or any of the other instances of firefox.exe. However if I shut down one listed with about 200,000K of Memory (Private Working Set), then Firefox shuts down and all other instances of Firefox disappear. If I open an new tab in Firefox, more instances of firefox.exe appear.

I have never seen this behavior before. I tried uninstalling and reinstalling Firefox, but the same behavior occurred. Is this normal behavior, or should I be concerned?

I have enclosed screen shots from the Task Manager. I also have a Dump File of a couple of the firefox.exe instances, including the large one, if that would be helpful.

Thank you.

Asked by woodwarw 7 months ago

Last reply by jeff-g 7 months ago

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Firefox после зависания получает флаг system

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его прав… (read more)

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Asked by StalkerCN 4 months ago

Answered by StalkerCN 4 months ago

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Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 9 months ago

Last reply by jonzn4SUSE 8 months ago

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Firefox crashing on launch. Clean reinstall doesn't help.

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. E… (read more)

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. Everything was working fine previously.

I have tried opening Firefox in troubleshoot mode, but it still crashes. I've also done two clean reinstalls, deleting all Firefox files in between. This has not helped either.

I've attached a screenshot of the detailed crash report. In case it's relevant, I'm running Windows 11 on a Microsoft Surface laptop with Snapdragon X processor. I know the Snapdragon has had some software compatibility issues, but Firefox had worked fine on it until today. I'm totally stumped, and appreciate any ideas!

Asked by jglickenhaus 8 months ago

Last reply by markwarner22 8 months ago

Firefox is hogging RAM out :)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open: One YouTube video at 1080p … (read more)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open:

One YouTube video at 1080p One bookmaker site that may have a 240p video playing Two Flashscore tabs (static pages, no video)

When I end all firefox.exe processes, the Task Manager shows that about 10 GB of RAM is freed.

How can just four tabs be using that much memory? Please help me with this issue.

Thank you!

Asked by Dmitriy V. Shnitko 1 month ago

Last reply by Shirmaya John 1 month ago

Excessive CPU Use

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no … (read more)

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.

Asked by irajoedavis 3 months ago

Last reply by jesup 3 months ago

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Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (read more)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Asked by Richard Silverstein 11 months ago

Last reply by Rob Longmire 6 months ago

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Getting Firefox to work with Dell iDRAC 7.

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know tha… (read more)

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know that the problem is that Firefox stop supporting older versions of TLS. So I choose to also install an older version of Firefox (43.0). On that version I get a The page you are trying to view cannot be shown because the authenticity of the received data could not be verified error. I used to have no problems accessing iDRAC 7. Has anyone else been able to resolve this problem?

Asked by revcoyote 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Graphic glitches with v.135.0.1

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, … (read more)

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

Asked by FireFoxFan1 9 months ago

Last reply by TyDraniu 9 months ago

Refresh Firefox

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mo… (read more)

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you

Asked by nkmcfrln 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago