OK - I have searched and Googled. This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up…
OK - I have searched and Googled.
This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up to date. I t has remove all but needed and non removable add ins - such as Flash, Acrobat Reader, etc. It happens on computers with plenty of RAM (16 GB). Oddly enough, it happens worse with safe mode and plugin container is run-a-way. With normal mode, it appears that plugin container is under control and Firefox itself runs amuck.
So - totally repeatable. Page down in Firefox with one or 50 tabs open - no matter. It will crash. Goes black, or stops responding. Until Firefox closes. NEVER happens with Edge for example.
I have to think it is a Firefox memory leak, but even using Firemin does not help much if at all.
What can be done? I have done my homework!
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 184.108.40.20666 Application Timestamp: 572818c9 Fault Module Name: mozglue.dll Fault Module Version: 220.127.116.1166 Fault Module Timestamp: 572808c3 Exception Code: 80000003 Exception Offset: 0000efdc OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
More info, of course. End of my rope on this one....
Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8…
Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8. I have tried refreshing and disabling hardware acceleration, but to no avail. Now it seems to freeze on opening and takes a minute or two even to become responsive, if at all. When I look at Task Manager during a freeze I see the Firefox process is using 35-50% of memory [i have 8GB, 12GB and 16GB] and up to 50% of processsor resources. All has been fine until the last couple of weeks. As an adjunct, in the last month I have noticed an almost permanent error message on the status bar - "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action."
I have dealt with this for years. I have "reset" Firefox numerous times, I have uninstalled Adobe Flash and reinstalled version 18.104.22.168. After I uninstalled and update…
I have dealt with this for years. I have "reset" Firefox numerous times, I have uninstalled Adobe Flash and reinstalled version 22.214.171.124. After I uninstalled and updated it ran for a while but I am back to the "Flash is busy" message. The only way I can go on is to stop the plug in, or disable it, but of course then I have no video. I installed "Videowithoutflash" (I think that was the name of it listed with Firefox extension and highly reviewed, and it all ran fine for about a day. But then the next day no videos would play unless I enabled flash, and then it soon starts crashing again. This is a problem for years now. I have been through many forums trying to find an answer, nothing works, or if it does not for long. Is there not some way to get rid of Adobe Flash and play videos? Are there any browsers that don't use flash for viewing videos? Help! Thanks in advance Bill
i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use. here are the issues i am facing . if i restart…
i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use.
here are the issues i am facing .
if i restart my machine firefox works for some time later its opened tab or newly open tabs keeps rolling nothing happens no site gets loaded ,even my web application (localhost) page doesn't open up if i close the firefox the page gets closed but firefox.exe keeps running which doesn't allow me to open new instance of firefox if i do so i get error message old process is already running and later comes your profile is missing or inaccessible i try to kill that process but nothing happens to it i did installation on other drive as well but nothing is working for me i created new profiles but that is also didn't work
i am really frustrated this is happening since last two days i can't work without firefox as i need it to debug my scripts using firebug
i have submitted crash report as well ... what should i do ???
Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently…
Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently. NOT a Win 10 problem as all other browsers work fine for as long as I have them open. Currently using the Fx Developer Edition which is NOT crashing at all.
Not clicking the Share Data button as this is the Developer Edition.
Any ideas or solutions that are viable?
Hi, I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my…
I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my computer and open Firefox. I browse the internet normally. No problem so far. But lets say I go to take a nap or I just stop browsing to do something else on the computer without closing Firefox or whatsoever. After a while I go back to browsing on Firefox (the same window with the same tabs are still open) but now no page will finish loading no matter how long i wait.
So I close Firefox and open it again. Then I get a popup error saying Firefox is still running and that i need to close it. When i close that popup then i get another error saying it was unable to load my profile. I close that and reopen Firefox. Now it loads pages normally again but but only for 1 or 2 minutes and not any more after that. I repeat the whole process and i still get the same results until i restart my computer.
I have checked for any viruses and i have none at all and there is absolutely no problem with my overall connection since no other programs have this problems only Firefox. What can i do?
Edit: Im having the issue right now and I just checked but seems like some tabs work and some dont so i really dont get it.
Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usua…
Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usual 25+, after 32 or so minutes Firefox crashes quietly, closes slowly (I monitor memory and clean cache), then reboots itself after another 10+ seconds. I configged it to default hold extra cache (20) to try to help, no luck. Most sites operate fine on my tabs although like always memory usage creeps up slightly. But just now, to crash with only ONE tab open and sometimes linking and opening just 1 more from my email, STILL crashed. Strange. Never happened before WIN 10 and the update from maybe Firefox 44 to 48.
FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've wor…
FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've worked through the FF troubleshooting guidance, and have ended up here! Any advice gratefully received. Please say if you need more info. Regards, JV
mozilla is slow on certain sites loading, other times the sites won't load at all. none of the fixes worked...tried them all.
have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.co…
have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.com, mozilla.org (and some but not all related sites) will either hang and load very slowly or not at all. This issue just started out of the blue a couple days ago. i did not load any new software or patch anything as far as i know (can't speak for auto-updates) I do not have this issue in IE at all. Things i have tried to fix the situation:
1. Ran malware-bytes, spy-bot, norton anti-virus (also disabled all them to ensure no cofilicts there either)to find mal-ware or virus....nothing found
2. uninstalled firefirefox also deleted firefox folders in C:/users/(username)/appdata/local and roaming as well as from my C:/program files (x86)..I then reinstalled Firefox
3. Disabled hardware accleration and also tried it on.
4. Ran in safe mode
5. ran CCleaner
6. changed my firefox profile
7. reset firefox
8. did a system restore
9. did a registry fix check and repair
I might be forgetting a few but as i said i read ever bit this trouble shooting program threw at me and tried it. I am totally at a loss as i can usualy clear things like this up myself. I would really like to get this working and short of the very unappealing, possibly ineffectual re-installing windows, i am out of ideas.
I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then …
I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then totally not opening at all. It won't open in Safe Mode just zilch happening! Nothing I've tried has worked. I've removed and reinstalled Firefox, it but the same immediately happens. I am an older person and not a tech head! So need some simple instructions. Presently I am using Safari and but would like to get Firefox back and reinstalled again so I can access my book marks. Thanks for your help.
Sorry, but this is a repeat of an old problem, with a new glitch. This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my …
Sorry, but this is a repeat of an old problem, with a new glitch.
This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1."
I have updated to the latest Firefox, and still have the problem on the computer.
I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?
Hello, my problem is as follows: I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so …
Hello, my problem is as follows:
I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so i tried open it again. Right that moment the update window showed up and somehow Firefox crashed. When i opened it again, my previous session was lost and i have no way of retrieving it. There is no option popping up in the menu that says 'Restore Session' and other methods that i have seen online are a bit difficult to understand.
Also the sessions i can recover are all after Firefox kinda crashed/Firefox updated so i don't know how to get my old session back. The session i want to recover is before i updated to Firefox 62.0 on the 10th, September. (Time stamp would be around 5:30pm CEST)
Oh and i have seen this thread (https://support.mozilla.org/en-US/questions/1204253) and i tried doing it, but the session i want back is not there.... does that mean worst case scenario happened and i won't be able to get my session back? ;____;
This may be a dumb question but would reseting my windows version to 9th, September help? I mean it would erase the update i did for Firefox and should (as much as i know <.<) also reset the setting for Firefox to yesterday's ones correct? But would that help since my problem is on the net surface and not a computer problem >.>
ps: i wanted to upload pictures but it somehow doesn't let me, so if you need them, please tell me and i will try to send them.
PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report …
PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report ID Date Submitted bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 00:07 ч. bp-eeb23576-9399-4ba0-8f83-00fa12151030 30.10.2015 23:56 ч. bp-94215ca4-63b0-4abf-a9ca-a1ab62151030 30.10.2015 23:49 ч. bp-5185f5d4-7489-4965-b802-acb372151030 30.10.2015 17:54 ч. bp-c9183cce-47bd-4399-a7f0-a194d2151030 30.10.2015 16:33 ч. bp-3990b7ee-daef-4195-91e0-b95c52151030 30.10.2015 16:29 ч. bp-186a4dcb-6979-43b3-9af0-84f942151030 30.10.2015 16:14 ч. bp-1fed6b72-928c-4d64-ad2a-e215a2151030 30.10.2015 16:07 ч. bp-9d78d61e-9e8e-451d-8e7f-b27f22151030 30.10.2015 15:18 ч. bp-f0113576-544d-4af7-b5d3-b1b1c2151030 30.10.2015 13:53 ч. bp-70464955-b7e3-411a-a620-c11f92151030 30.10.2015 12:53 ч. bp-bed63dea-84f1-4739-b5ac-955732151030 30.10.2015 12:45 ч. bp-a03926be-8998-4b28-b0c5-f05bb2151030 30.10.2015 12:33 ч. bp-55cd6540-94f0-4838-a5b3-084662151030 30.10.2015 12:11 ч. bp-6612f403-def9-417f-b32d-4c8b42151030 30.10.2015 12:10 ч. bp-aa5ae592-ee7e-4bd2-891b-378042151030 30.10.2015 11:51 ч. bp-35960674-9959-4114-91f8-05f982151030 30.10.2015 11:46 ч. bp-75074650-5254-4015-bddd-01f492151030 30.10.2015 11:46 ч. bp-793db4bb-aa11-4b36-bf1b-515072151030 30.10.2015 10:58 ч. bp-0502d9f1-a986-43cc-a3c6-82f4d2151029 29.10.2015 23:24 ч. bp-3d61db1e-b7c6-4f7b-9f1f-13d042151029 29.10.2015 22:20 ч. bp-08fd4778-16d1-4b0b-a571-9bb5e2151029 29.10.2015 22:15 ч. bp-3f53c9a1-6cb6-4814-a656-1c07d2151029 29.10.2015 22:13 ч. bp-f58da454-aa72-4d80-b8db-fecec2151029 29.10.2015 19:14 ч. bp-27c28566-b852-42a3-9a0c-335062151029 29.10.2015 12:29 ч. bp-d3346dde-cd88-4f61-b1c0-975fd2151014 14.10.2015 13:16 ч. bp-d9d825dd-34f0-46a9-980d-569ac2151001 2.10.2015 01:18 ч. bp-a2b7783e-a1cb-4e8b-9252-efe4a2150915 15.9.2015 18:44 ч. bp-4c3024a2-07f0-46db-a706-16d812150913 14.9.2015 02:45 ч. bp-9c5d1193-ba88-4521-8827-13dd82150912 12.9.2015 03:40 ч. bp-755d6922-3997-4b12-a922-92ac72150912 12.9.2015 03:30 ч. bp-8deca399-aabb-48bf-a6b5-651f22150912 12.9.2015 03:12 ч. bp-d1911bf9-8bb8-47fd-b295-811fd2150911 12.9.2015 02:24 ч. bp-37ded99e-df55-44fe-a363-fcbc32150911 12.9.2015 02:04 ч. bp-5832c358-c54d-4f51-82a4-678d02150911 12.9.2015 01:04 ч. bp-9f1333a6-9c8b-4265-8bb6-18add2150910 10.9.2015 04:07 ч. bp-e6f2d311-b6ba-485d-acd0-358ea2150909 10.9.2015 01:26 ч. bp-c4eb1841-c49c-43c0-aebe-aa3d92150909 9.9.2015 14:33 ч. bp-9a00e02f-155b-480d-96ef-c922c2150909 9.9.2015 14:29 ч. bp-6595453e-83c1-4955-8b20-23db92150808 8.8.2015 11:39 ч. bp-1f0331c1-7a60-4416-b3db-47d632150804 4.8.2015 18:05 ч. bp-d64129fd-9d47-410f-ab76-1511a2150804 4.8.2015 11:34 ч.
On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th,…
On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th, so that I wouldn't have to randomly search through the massive category of "older than 6 months" eventually Firefox refused to continue loading pages or even access older pages on my tabhistory. I restarted my computer & allowed an update to Firefox to activate, however when I reactivated Firefox it took a lot longer to load than normal, only for it to show a crash message after about 1 minute each time I tried to start it, safe mode & restarting my PC made no difference.
Eventually I had the insane idea to copy all of my firefox information onto a flashdrive then completely refresh it on my main computer, however even then there was no difference. In frustration I decided to start using the vastly inferior browser known as internet explorer, I looked into Mozilla support using it. I got this computer in late July 2013, & was extremely careful with it, there were no virus threats or anything on this computer & I'm still using Windows 8. This is my most recent crash Crash ID: bp-c995142e-114e-4ae4-a013-4dd1a2161003 This is probably the oldest Firefox restart crash in the chain Crash ID: bp-f9bd6bcf-f99b-4276-9ac3-e790f2161001
Hopefully this information helps some.
Hello. I am running FF 55.0.3 on Windows 10 Pro, 64-bit. Been using FF as my main browser for years. In the last 2 weeks, every tab started crashing, within 1-10 secon…
Hello. I am running FF 55.0.3 on Windows 10 Pro, 64-bit. Been using FF as my main browser for years. In the last 2 weeks, every tab started crashing, within 1-10 seconds of being open.
This problem only occurs when my Jabra Pro 9400 bluetooth headset is plugged into the USB port. Unplugged, FF works fine. If I plug the headset in while FF is open, usually it will crash the tabs. It is most often duplicatable on the youtube.com site.
about:crashes yields no results, as that list doesn't appear to track "tab" crashes, but only "browser" crashes.
I have no "Extensions" and 3 Plug-ins: OpenH264 Video Codec by Cisco Shockwave Flash 27.0 Widevine Content Decryption Module by Google
I know enough to know there is a conflict somewhere, but not enough to know how to identify/solve it. Any thoughts? Thanks!
Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis…
I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.
Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o
I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]
- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]
Can anyone please help me? Any suggestion, what can I do?
Since Update to 42 it keeps crashing 5-10 times a day. Seems like the same mentioned here: https://discussions.apple.com/thread/7269348 Meldungs-ID Sendedatum bp-534552…
Since Update to 42 it keeps crashing 5-10 times a day.
Seems like the same mentioned here: https://discussions.apple.com/thread/7269348
Meldungs-ID Sendedatum bp-534552c9-0fdb-4f05-9b49-55beb2151024 24.10.15 13:01 bp-53541f78-3d03-414f-80e9-9fa6e2151024 24.10.15 13:01 bp-490702e2-ea63-4e5b-bd95-0a7cc2151024 24.10.15 13:01 bp-f93b3c6f-756c-49ca-b0cf-940752151024 24.10.15 13:00 bp-fec291be-2225-4720-a4fc-68fe52151024 24.10.15 13:00 bp-d27af96c-a3cb-43c3-abcb-7ae272151024 24.10.15 13:00 bp-de878a2f-b6d5-4ce8-86b1-7eab32151024 24.10.15 13:00 bp-4fa8f9fd-3981-4e71-80e5-37e732151024 24.10.15 12:28 bp-b404e677-d9e1-452f-8f4f-d52ce2151023 23.10.15 20:14 bp-7a91ac84-14f7-40fe-b4c2-733302151023 23.10.15 19:54 bp-447b2055-4098-4260-b846-f65c52151023
hi i have a .... to me ... big problem. firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away. firefox just crash…
hi i have a .... to me ... big problem.
firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away.
firefox just crashes before its had a chance. downloaded new and same thing happens. a crash report comes up but i can't get the report written before its gone.
installed new version of mozilla. still persists
so i followed the prompts form here, "You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum."
and i get this, Crash ID: bp-74f92cba-0ebf-43ba-a7bc-2a1871171126
can you help me pls. thnx brian
bp-246727e7-eff9-41f4-b6dc-d906c2151115 Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the Silver…
Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the SilverLight and Adobe add-ons/plug-ins. Firefox has never opened since. I have re-installed it, un-installed and then re-installed it, tried running it in Safe Mode, tried installing it in Safe Mode, tried re-installing it after deleting the C-drive folders, and even tried uninstalling Silverlight and Adobe and re-installing Firefox without them even in the system. I tried re-installing them and then re-installing Firefox--nope. Finally, I went back to restore point in my computer from a week before the problem.
When the computer was restored, Firefox was there--version 41-something (Oddly, it was set to upgrade itself), which wouldn't open because it could not find a file called XPCOM. I can't get into Firefox to reset it to the factory settings, which I'm sure include XPCOM.
What now? I love Firefox, and I'm not ready to be done with it...
Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data …
Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data says I have windows xp as operating system...That is incorrect....This laptop I bought new from Dell with windows7