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Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (read more)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Asked by Pooh Bear 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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website wont work says must accept 3rd party cookies have tried several things

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this se… (read more)

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies." I have gone into settings and unchecked the box for cookies (all of them)under the enhanced tracking protection....reloaded tabs and restarted browser and restarted computer... it still says the same thing on the bank website. I also have gone on the shield next to the website bar and turned off the protection for this site there as well ... it still says the same thing... I also cleared the cookies and the cache for the site I also have unchecked the Tracking I also have put the website address in as an exception for pop up blockers can anyone help /... is this a glitch in a new update.... I think a new update happened ? please help

Asked by leggettandassoc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Upgrade 96 - Bank Login No Longer Works

Hello, The latest upgrade from firefox this week (96) has prevented us from logging into our local credit union account. We had to downgrade to 95.0.2 to regain access. … (read more)

Hello,

The latest upgrade from firefox this week (96) has prevented us from logging into our local credit union account. We had to downgrade to 95.0.2 to regain access. How can you fix this and will it be resolved in a following update. Is there a setting that can be changed that is preventing login?

Sharron

Asked by sharrona713 1 year ago

Last reply by cor-el 1 year ago

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Firefox update to V 96.0 (64-bit)

My banking site, leominstercu.com, allows on-line transfers to and from other banks. This function broke when you pushed down the v96.0 update. The site throws the follow… (read more)

My banking site, leominstercu.com, allows on-line transfers to and from other banks. This function broke when you pushed down the v96.0 update. The site throws the following error:

"External Transfer

We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies."

Screen JPG attached. After wasting 20 minutes fiddling with cookie settings, I still can't get things to work.

Prior to the update, it worked fine.

I'll be using Chrome until this gets fixed.

Asked by t_gleason 1 year ago

Last reply by cor-el 1 year ago

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The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Fir… (read more)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Asked by natbamforth 1 year ago

Last reply by Merlin1951 11 months ago

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Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc … (read more)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Asked by David Stuhr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox 96.0.2

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there a… (read more)

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there are at least 2 problems. One, Safesearch can no longer be turned off. Two, suggestions as you type cannot be turned off, this is extremely annoying as I do not like or use this feature. I cannot use Firefox in this crippled condition and will use another browser for my web searches which are frequent for my research and other project. This is sad as Firefox has been my primary browser almost since it's inception. I have tried to fix this on my own and have only been frustrated and wasted a good bit of time.

Asked by wjsmd 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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one website not allowed login

https://www.prosperitybankusa.com/Banking-Services Chrome and Microsoft Edge work okay. Firefox has been working at this site for a long time. Called bank and they use C… (read more)

https://www.prosperitybankusa.com/Banking-Services

Chrome and Microsoft Edge work okay. Firefox has been working at this site for a long time. Called bank and they use Chrome and suggested I try it. They think it is Mozillas problem. I don't know how to revert to previous version of Firefox.

Asked by John 1 year ago

Last reply by cor-el 1 year ago

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Error in Wells Fargo bill pay

on latest Firefox release, get error on wells fargo site when trying to finalize a bill payment. Worked OK on previous release; finalizing bill payment works in Chrome. T… (read more)

on latest Firefox release, get error on wells fargo site when trying to finalize a bill payment. Worked OK on previous release; finalizing bill payment works in Chrome. That tells me something in new release is to blame. I'm on a Windows 10 laptop.

Asked by dsteur 1 year ago

Last reply by cor-el 1 year ago

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can't access my off campus school library system. Problem loading page

I am taking online classes and I can log into my library when I search for an article or journal, I receive a message that states "Firefox has detected that the server is… (read more)

Asked by cariann225 1 year ago

Last reply by cor-el 1 year ago

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Login from New Device

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent… (read more)

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent to your email. Why does this happen? Is there a setting that I can change to fix it? Thanks in advance.

Peter

Asked by peteroc 1 year ago

Last reply by cor-el 1 year ago

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Can't use Firefox to view my bank external transfers

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sor… (read more)

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies. "

I don't have this problem using MS Edge.

I've tried most of the remedies in the KB to no avail. This one flaw may make me kick FF to the curb. This shouldn't be an issue.

Asked by Ski Terry 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Won't auto-log into google after 96.0.1 update

After update my browser logs out of google on close. Each time I restart firefox I have to log into google again to see my calender, email etc. I noticed the change aft… (read more)

After update my browser logs out of google on close. Each time I restart firefox I have to log into google again to see my calender, email etc. I noticed the change after the update. Thanks.

Asked by Count Dooku 1 year ago

Last reply by cor-el 1 year ago

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WalMart Login

I'm using Firefox Browser 96.0.2 and have started having issues with getting into the WalMart.com website without being asked go through a couple of security prompts. Th… (read more)

I'm using Firefox Browser 96.0.2 and have started having issues with getting into the WalMart.com website without being asked go through a couple of security prompts. This is not an issue when I use Edge or Brave. We're also having some issues accessing our bank web site with screens not displaying properly and getting error message (no problems with Edge)

Asked by mikeelkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox update breaks my credit union sign in.

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The c… (read more)

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The correct screen shows up but it will not progress through sign in screen. It's like the "next" buttons have been deactivated. I have windows 10 on my desktop and I'm currently having this issue on that particular computer.

Asked by Karon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago