Showing questions tagged: اعرض كل الأسئلة
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logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 1 year ago

Last reply by cor-el 1 year ago

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How to Enable 3rd party cookies for Kaltura Media Application in Firefox Nightly 94.0a1

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1… (read more)

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1.

I have tried Kaltura application specific, and my educational institution specific troubleshooting with no change. I have tried changing settings in Firefox Nightly's Privacy and Security Enhanced Tracking Protections and by Managing Exceptions in Cookies and Site Data with no changes.

On the webpage of my course material there is a message that reads: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." under Course Tour Video

I have further troubleshot this issue by managing the same exceptions in Google Chrome where the content is working. I have retrieved the relevant content URLs from the Google Chrome browser Kaltura video and cookie info and used them in Firefox Nightly to allow all appropriate exceptions with no changes.

After all troubleshooting, I have took the step of clearing Cookies, Site Data, History and restarting Firefox Nightly with no changes on the course page and met with the same error message.

How can I resolve this, because I would like to use Firefox Nightly as my preferred browser for my course work?

Asked by Keith Ferrera 10 months ago

Last reply by cor-el 6 months ago

Can't delete all cookies on restart

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there i… (read more)

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there is NO memory space taken up with cookies.

If necessary, I will be pleased to have all whitelist contents deleted on each shut-down.

I do want to keep browse history and have past windows open automatically. This question is only about cookies.

I have set up the HISTORY section of Setup to delete all cookies, but no joy.

I am running Firefox 97.0(64-bit) on Ubuntu-Mate 20.04.

Please tell me how I can do this automatically.

Asked by firefox1715 5 months ago

Last reply by cor-el 5 months ago

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"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the … (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 1 year ago

Last reply by Terry 11 months ago

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Cannot downoad any files from google drive

I tried to download a folder from google drive and got the below error. The download doesnt even start and I am getting this error. I saw many other people also facing th… (read more)

I tried to download a folder from google drive and got the below error. The download doesnt even start and I am getting this error. I saw many other people also facing this issue and was suggested to add https://googleusercontent.com to cookies exception. But it does not help either. What is this bug? and how can I solve it?

Asked by jaeson08 6 months ago

Last reply by jonzn4SUSE 6 months ago

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 3 months ago

Last reply by James 3 months ago

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Gmail "We've detected a problem with your cookie settings." error on every restart

A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I… (read more)

A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I can fix the problem and get into gmail by clearing all gmail related cookies, but the same problem occurs next time I restart, which means logging back into all my accounts. How can I stop this from recurring? I have cookies enabled and there's nothing in my settings I can find blocking gmail cookies.

Asked by Kat 10 months ago

Last reply by cor-el 10 months ago

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Cookies...17,179,869,184 GB in 24 hours

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clea… (read more)

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clearing the cookies.

I’ve attached an image. I cleared the cookies and cache within the last 24 hours. I have been on both youtube and intuit today but not extensively.

I have ad blocker active on both youtube and intuit.

Asked by erin4 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 3 months ago

Last reply by Dropa 3 months ago

Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 3 months ago

Last reply by Dropa 2 months ago

FF wont stop deleting cookies

I notice some problems with firefox since the latest update: 1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete co… (read more)

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......

Asked by ak 2 days ago

Last reply by RobertJ 2 days ago

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"Accept Cookies" banner on websites

I have cookies-blocking enabled through Firefox. Often, when I go to websites, I'll see banners that indicate the sites use cookies and that say by clicking anywhere on p… (read more)

I have cookies-blocking enabled through Firefox. Often, when I go to websites, I'll see banners that indicate the sites use cookies and that say by clicking anywhere on page, I am agreeing to the use of cookies. When I click on the page and keep looking at it, does the page indeed apply cookies to my computer/my work or do my Firefox settings prevent this from happening?

Asked by heger.kyle 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Issues since FF 64 Beta13

Hey, since FF 64 B13 there are some changes which broke our APP but I cannot find a solution. When we log into our internal website, we are immediately logged out again a… (read more)

Hey, since FF 64 B13 there are some changes which broke our APP but I cannot find a solution. When we log into our internal website, we are immediately logged out again as soon as I click a link there. You can see that after loading the page, a control cookie "CmdCookie" is reset to an initial value so that you are directed to the login page. All other cookies remain unchanged. With FF64 Beta 12 everything worked without any problems. Does anyone know where the problem could be? If I turn off all the chaches then I can log in, but sporadically I keep being kicked out.

Thanks in advance and have a nice day! Max

Asked by boris.hoeffgen 1 year ago

Last reply by TyDraniu 1 year ago

  • المُؤرشفة

Why I Keep getting Logged out

If you tried to redirect me to https://support.mozilla.org/en-US/questions/1319622 Then I will say that I didn't find out the option:- •Turn off Always Use Private Browsi… (read more)

If you tried to redirect me to https://support.mozilla.org/en-US/questions/1319622 Then I will say that I didn't find out the option:- •Turn off Always Use Private Browsing Mode •Turn on Remember My Browsing And Download History •At the bottom of the page, turn on Clear History When Firefox Closes. •At the far right, press the Settings button. •Turn on ONLY Cache and Form And Search History leaving the others off.

Asked by Vaibhav Kushwaha 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

LOOSING LOGGED IN PAGES AFTER FIREFOX RESTART

Every time I restart Firefox, I have to login ALL my pages again -Google, Yahoo Mail, Whatsapp Web, Facebook! Going trough all the authentication sh!tt over and over and … (read more)

Every time I restart Firefox, I have to login ALL my pages again -Google, Yahoo Mail, Whatsapp Web, Facebook! Going trough all the authentication sh!tt over and over and over!! It drives one MAD after a while. Especially if you searched all the help portals you can find, NOTHING works, So Mozilla B Y E !!!

Asked by Chris 6 months ago

Last reply by FredMcD 6 months ago

  • المُؤرشفة

Cookies "Manage Exceptions" - Unable to select "Allow". When I do, only "Allow for Sessions" is selected.

Several Firefox updates ago, I lost the ability to retain cookies in Firefox. The result is I have to keep signing into websites (e.g., Amazon, Facebook), rather than th… (read more)

Several Firefox updates ago, I lost the ability to retain cookies in Firefox. The result is I have to keep signing into websites (e.g., Amazon, Facebook), rather than the websites "remembering" me, which is how it had been for years.

I keep trying to add these (and other) website to Cookies "Manage Exceptions" - but I'm unable to select "Allow". When I do, only "Allow for Sessions" is selected for each website. And even "Allow for Sessions" doesn't last. The websites are gone the next time I open Settings.

Ask to save logins and passwords for websites is selected. "Remember browsing history" IS selected.

Despite a number of updates, this problem has persisted. Please help.

Asked by kjsles444 6 months ago

Last reply by cor-el 6 months ago

  • المُؤرشفة

404 error since last update

there seems to be a problem when the web site you go to has a extension or calls an outside source to load an add on program within the site which causes a 404 error. I d… (read more)

there seems to be a problem when the web site you go to has a extension or calls an outside source to load an add on program within the site which causes a 404 error. I don't know if it is caused by an update or not. But using MS edge everything works and loads as it did before on fire fox. Is there a change in the SW that could have caused this to happen?

Asked by barbngary903 6 months ago

Last reply by cor-el 6 months ago

  • المُؤرشفة

3rd party blocker

I found this online (see below Kaltura) and it says there should be a fix on 1-23-22? Can anyone tell if its true will Firefox Mozilla fix this. ????? My problem is not… (read more)

I found this online (see below Kaltura) and it says there should be a fix on 1-23-22? Can anyone tell if its true will Firefox Mozilla fix this. ????? My problem is not with the Kaltura site, it is with my bank site specifically Popmoney within the banks site to send money to individuals. I have followed others in the community . I tried this: from jscher2000 (A) Revert the SameSite behavior to Firefox 95 behavior by setting network.cookie.sameSite.laxByDefault to false.....its not supported.. is it safe to keep this setting on forever????

https://kb.wisc.edu/helpdesk/news.php?id=12405 'Kaltura - Firefox 96.0 third party cookie errors for embedded content in Canvas Posted: 11:05:37, Thursday, Jan 13, 2022 Expiration: 11:05:37, Monday, Jan 24, 2022 Firefox 96.0 is giving third party cookie errors when viewing embedded Kaltura content within Canvas The most recent release of Firefox 96.0 gives a third party cookie error when viewing embedded Kaltura content within Canvas. Adding exceptions or turning off the tracking protection feature does not resolve the issue. The error appears when viewing Kaltura My Media, Kaltura Gallery and embedded videos. The vendor has acknowledged the issue and is currently planning to implement a fix on 01/23/22. Workaround - Please use Chrome to access Kaltura content within Canvas. -- Learn@UW-Madison: Andrew Reinke Created: 11:16:24, Thursday, Jan 13, 2022 (by Andrew R.) Updated: 11:16:24, Thursday, Jan 13, 2022 (by Andrew R.)'

Asked by leggettandassoc 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • المُؤرشفة

Can I go back to my browser settings for a week ago?

Can I do restore to my Firefox browser settings for a week ago? i want restore to my Firefox browser settings for a week ago All my accounts and the all website have be… (read more)

Can I do restore to my Firefox browser settings for a week ago?

i want restore to my Firefox browser settings for a week ago All my accounts and the all website have been logged out on the Firefox browser. There are some accounts I can't open these accounts now because cookies are deleted

Asked by tageldinmohamad 6 months ago

Last reply by cor-el 6 months ago