Showing questions tagged: اعرض كل الأسئلة

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (read more)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 1 month ago

Last reply by amleek 1 month ago

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Websites not loading in Mozilla

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in ot… (read more)

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in other browsers. I also clean cache and everything. Even on other deivces too. I think there is some issue still in chrome. You need to update it

Asked by mlymenu 10 months ago

Last reply by Paul 10 months ago

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Did Version 116 break the Outlook 365 - Google Authorization Process?

I have seven computers and two Gmail accounts. Everything works perfectly except one computer, starting two weeks ago, no longer is able to connect in Outlook 365 to the … (read more)

I have seven computers and two Gmail accounts. Everything works perfectly except one computer, starting two weeks ago, no longer is able to connect in Outlook 365 to the Google server for sign in. The "One Account. All of Google" window, in what appears to be a browser, just keeps repeating "Enter Email or Phone." It never progresses to the password window.

If I try to recover the account I am told by Google that I need to enable cookies.

The computer where this occurs is running version Firefox v116 with Total Cookie Protection. A similar computer running 115 works perfectly. These two computers have the same version of Microsoft 365 and the same update of Windows 11.

Firefox is the default browser.

I have been trying to troubleshoot this for two weeks. - It is not an account issue. I can easily access my Gmail accounts using browsers on this computer. I can access Gmail through Outlook on all my other computers and my iOS devices. - I have uninstalled my firewall (Bitdefender) and it made no difference. The working and problematic computers have the exact same version of Bitdefender and the firewall settings are identical. I can confirm the firewall is not blocking ports 993 and 465. - The identity files in the registry are identical between working and non-working setups - I have uninstalled and reinstalled Firefox. It still didn't make a difference. - I have tried to downgrade to v115 in Firefox but (1) that is a pain, (2) it didn't seem to make a difference and (3) it automatically updated to v116 anyway. - I have tried uninstalling and reinstalling the Gmail accounts in Outlook 365 - I have tried creating a new profile in Outlook 365 - I have enabled cookies on all my browsers including Firefox.

Thoughts?

Asked by mjbollinger87 8 months ago

Last reply by mjbollinger87 8 months ago

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (read more)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Asked by Nathan Elke 4 months ago

Last reply by jonzn4SUSE 4 months ago

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Firefox loses logins and cookie settings after closing

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in … (read more)

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Asked by rogerstalker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Keep Cookie Settings

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBl… (read more)

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBlock Plus. Do I 'need' all of these? I'm a bit paranoid about security but also a tech moron....

How do I set to block all unwanted cookies and KEEP it set?

Many thanks!!

Asked by made_in_england_1967 8 months ago

Last reply by made_in_england_1967 8 months ago

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Cookie and history deletion options/mechanism

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything tha… (read more)

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything thats older than 'n' days or entries - Preferably do this without having to use an addon

I have set places.history.expiration.max_pages, however even on a really low value it does not seem to delete any older items from the history.

For deleting cookies and cache I have a problem understanding how the 2 sections in the settings interact (Cookies and Site Data and History) and how I would manage to delete everything except the whitelisted cookies.

Asked by booklordofthedings 12 months ago

Last reply by cor-el 12 months ago

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Cannot unblock third party cookies

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depen… (read more)

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depending on what browser you are using, check you settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-sight trackingis enabled. Follow any additional instructions in your browswer once you have adjusted these settings"

Asked by Larry 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Google Ads

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (http… (read more)

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

Asked by dinos.isaias 1 year ago

Last reply by dinos.isaias 1 year ago

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Delete cookies and site data when Firefox is closed -- is not working with exception enabled.

No matter what i do this is not working. googled alot but still. my mind at this point hurts been trying to make it work for months , one time it worked but broke again. … (read more)

No matter what i do this is not working. googled alot but still. my mind at this point hurts been trying to make it work for months , one time it worked but broke again. i also use edge and it works flawlessly there.

So these are my current settings. 1. Enhanced tracking protection - Strict 2. Do not track- only when firefox is set to lock known trackers 3.Cookies and site Data - (ticked) Delete cookies and site data when firefox is closed .

  Manage Exceptions - i wrote github.com, steamcommunity.com, and many more but does not work

4.login and passwords - everything off 5. History- Use Custom settings for history

   (Unticked) Always use private browsing mode, Remember browsing and download history, remember search and form istory

(ticked) Clear history when fiefox closes -- In settings--everything ticked except -- browsing & download history, cookies, site setting, offline website data.


Please help.

Asked by firefox.nmnra 1 year ago

Answered by cor-el 1 year ago

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Cookie blocking

Since last upgrade Firefox seems unable to access any wordpress sites. Always says to enable cookies. I've done that but still not possible access. Is Firefox now beco… (read more)

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

Asked by pck24 6 months ago

Last reply by jonzn4SUSE 1 month ago

  • المُؤرشفة

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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How to make Firefox accept a third-party cookie used for authentication by a Java web application?

Hi, I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend… (read more)

Hi,

I am a developer currently working on an open-source solution called GeoNetwork (https://github.com/geonetwork/core-geonetwork/). This application has a Java backend that uses a JSESSIONID cookie to track user sessions. One instance of the application can be accessed anonymously here: https://sextant.ifremer.fr/Donnees/Catalogue

The session cookie is set on the first request to the backend with the following parameters:

Domain: "sextant.ifremer.fr" expirationDate: "Session" HostOnly: true HttpOnly: true SameSite: "None" Secure: true

This application theoretically allows login in from a different origin. For example from https://www.milieumarinfrance.fr/Acces-aux-donnees/Catalogue, which under the hood points to the same backend. We noticed recently that when accessing the application from a different origin in Firefox, the network requests aimed at the "sextant.ifremer.fr" host *do not carry any existing session cookie*, thus rendering authenticated access impossible.

The existing session cookie is correctly used when I add an "allow" exception for the sextant.ifremer.fr origin in the cookies settings of Firefox (see attached screenshot in French). So I figure that it's Firefox that decides not to use any existing cookie when on this origin.

Is there any way to indicate to Firefox that this cookie is legitimate and that it is needed for essential functionalities, without relying on the user allowing the cookie explicitly?

Thanks a lot in advance!

Asked by guyot.o 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

WhatsApp Web problem with URL copy-paste

Hi, I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line. I can paste anything else - text, images,... I do not encounter t… (read more)

Hi,

I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line.

I can paste anything else - text, images,...

I do not encounter this issue while using WhatsApp Web on Google Chrome.

This is a new issue, I've been working like this for years and it srarted a couple of days ago. I cleared my cache, restarted the laptop and turned off add-ins.

Any ideas? Thanks, Gaby

Asked by Gaby 8 months ago

Last reply by Terry 8 months ago

inquiry

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login dat… (read more)

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Asked by zbigniew14 4 months ago

Last reply by cor-el 4 months ago

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YouTube will not stay signed in.

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up. … (read more)

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

Asked by bryan.price95 1 year ago

Last reply by Dropa 1 year ago

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Cookies and exceptions always deleted

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose … (read more)

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Asked by estulz11 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • المُؤرشفة

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 6 months ago

Last reply by zeroknight 6 months ago

Blank screens, logins do not work

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdo… (read more)

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdoor) and other pages will not let me login (Citi, Edelman Financial Engines). I tried deleting the cookies and site data and history but it did not help and might have made it worse. When I tried to login to Mozilla support, it says I need to enable cookies and will not let me login. When I go to "Settings-Privacy & Security", it is set to "Standard" which is supposed to include allowing cookies. If there is another place to enable cookies, I do not know where that is.

If I use Microsoft Edge, all the webpages work normally. I had to post this message using Edge because I cannot login to Mozilla using Firefox.

I have many bookmarks saved so I hope whatever the solution is will not lose them.

Thanks to anybody who can help me fix this problem

Asked by bkoopers 3 months ago

Last reply by bkoopers 3 months ago