Showing questions tagged: اعرض كل الأسئلة
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blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 year ago

Answered by Dee 1 year ago

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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 year ago

Last reply by Buddy2014 1 year ago

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firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 96.01 blocks access to popmoney on my credit union's website.

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 do… (read more)

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 doesn't have an option to specifically enable/disable third-party cookies. I can do this easily on Microsoft Edge, so I have to fall back on Edge in order to use popmoney.

Copy of error message:

"We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies."

Asked by scotsman2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 1 week ago

Last reply by bbbarb2477 1 week ago

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Websites do not load

Hello, I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a di… (read more)

Hello,

I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a different browser and there it works. I also created a new Firefox profile and I can access the sites without issues this way. So the problem must be with my original standard profile. Can you suggest me how to fix this? I already selected these specific websites and had Firefox forget about them in my browsing history, but sadly this does not solve the issue. They are still unavailable.

I don't mind losing pretty much everything attached to this profile in order to solve the issue and be able to open the sites again. Saved logins would be cool to keep, but I can sacrifice those too if there is no other option. The only exception is my browsing history. I do need that one and cant afford to lose it, which is why I do not simply switch over to a new profile. Of course if there is a way to export my entire history to another new profile, then I'd happily take this path too. Just no idea how. Thanks for reading! I hope all is clear, I am not an English native speaker.

I have Firefox 96.0.1 and Windows 11.

Asked by thomas-buetow 1 year ago

Last reply by thomas-buetow 1 year ago

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Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 8 months ago

Last reply by Sue 8 months ago

ensure that each new window work separately and doesn't store cache

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log … (read more)

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

Asked by johny dep1 1 month ago

Last reply by zeroknight 1 month ago

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Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (read more)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 1 month ago

Answered by George 1 month ago

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cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Release 104 Cross-site Redirect Issue

It appears with the latest update, 104.0, my customers are no longer able to log into their accounts with my web site. The console is showing the following warning: Coo… (read more)

It appears with the latest update, 104.0, my customers are no longer able to log into their accounts with my web site. The console is showing the following warning:

Cookie "JSESSIONID" with the "SameSite" attribute value "Lax" or "Strict" was ommited because of a cross-site redirect.

So the JSESSION ID cookie is being omitted, which is preventing the login process from working correctly.

Going into settings => Privacy and Security and unchecking cookies from the Custom setup still doesn't fix the issue.

The behavior seems to be inconsistent as the same version of Firefox works fine for me on one machine, but generates this warning another, even with the same settings.

Can you explain in more detail why this is happening and steps to fix it?

Thank you, M. Warble

Asked by m.warble 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can't delete all cookies on restart

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there i… (read more)

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there is NO memory space taken up with cookies.

If necessary, I will be pleased to have all whitelist contents deleted on each shut-down.

I do want to keep browse history and have past windows open automatically. This question is only about cookies.

I have set up the HISTORY section of Setup to delete all cookies, but no joy.

I am running Firefox 97.0(64-bit) on Ubuntu-Mate 20.04.

Please tell me how I can do this automatically.

Asked by firefox1715 1 year ago

Last reply by cor-el 1 year ago

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I cannot type in address and connect because screen says: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

How can I get around a message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete. "This problem can… (read more)

How can I get around a message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   "This problem can sometimes be caused by disabling or refusing to accept cookies."

My bookmarks work, but not typing in.

Asked by Bill Bontrager 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to Enable 3rd party cookies for Kaltura Media Application in Firefox Nightly 94.0a1

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1… (read more)

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1.

I have tried Kaltura application specific, and my educational institution specific troubleshooting with no change. I have tried changing settings in Firefox Nightly's Privacy and Security Enhanced Tracking Protections and by Managing Exceptions in Cookies and Site Data with no changes.

On the webpage of my course material there is a message that reads: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." under Course Tour Video

I have further troubleshot this issue by managing the same exceptions in Google Chrome where the content is working. I have retrieved the relevant content URLs from the Google Chrome browser Kaltura video and cookie info and used them in Firefox Nightly to allow all appropriate exceptions with no changes.

After all troubleshooting, I have took the step of clearing Cookies, Site Data, History and restarting Firefox Nightly with no changes on the course page and met with the same error message.

How can I resolve this, because I would like to use Firefox Nightly as my preferred browser for my course work?

Asked by Keith Ferrera 2 years ago

Last reply by cor-el 1 year ago

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Cannot downoad any files from google drive

I tried to download a folder from google drive and got the below error. The download doesnt even start and I am getting this error. I saw many other people also facing th… (read more)

I tried to download a folder from google drive and got the below error. The download doesnt even start and I am getting this error. I saw many other people also facing this issue and was suggested to add https://googleusercontent.com to cookies exception. But it does not help either. What is this bug? and how can I solve it?

Asked by jaeson08 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Is there a new model of cookies?

Hi all, as you can see in the first attached image, the site "games2live.com" as put 60 cookies in Firefox. The next two images show that this site is blocked for cooki… (read more)

Hi all,

as you can see in the first attached image, the site "games2live.com" as put 60 cookies in Firefox.

The next two images show that this site is blocked for cookies, so how can this happen?

I also use the add-on "Cookie manager" which doesn't see those cookies as you can see in the last image.

Thanks in advance for your answers. Denis

Asked by Denis 1 year ago

Last reply by Denis 1 year ago

Firefox keeps logging me out of chatgpt and chatgpt alone whenever i close its tab

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firef… (read more)

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firefox

I've tried clearing cookies, settings them to always be allowed, re-enabling web-rtc, disabling enchanced protection, nothing works. IF i close the active tab with chatgpt even momentarily i will always have to re-log in again when i reopen it

Asked by drakyry 3 months ago

Last reply by zeroknight 2 days ago

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Firefox update from 111.0.1 to 112 set the dates of most cookies into the far future and keeps doing it

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 y… (read more)

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 years" (see screenshot). Websites ask to accept cookies every time Firefox is restarted, which makes them basically useless. I have to use phone authentication each time I want to check gmail on my desktop because the site acts as if it had never seen me before.

Firefox's safe mode is the same. I ran the antivirus on the whole system and it found nothing. Windows clock works fine. Other Firefox functions seem to behave like normal. Other browsers are unaffected.

I filed a bug report and I'm thinking about trying the last extended support version to see if it still happens. I backed up the whole profile and I would like to keep all my data, including the cookies.

So, what can I do to try and get this fixed fast, and possibly keep my cookies, too? Thank you very much!

Asked by dslayer 8 months ago

Answered by dslayer 7 months ago

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago