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Firefox crashes
Hi,Firefox 76.0.1 crashes almost every time I exit Firefox. I'm not a programmer.This has been going on for months.
Hi,Firefox 76.0.1 crashes almost every time I exit Firefox. I'm not a programmer.This has been going on for months.
I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well u… (read more)
I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.
1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode
Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7
Am I missing something? Is there a way to do a cleaner install?
Thanks for the help!
Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)
Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.
This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.
I hope I've given enough information about the issue here and my system, thanks in advance for any help!
-J
System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard
Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810
Version 85: Screen image stays after browser is closed I never had this issue until the 85 update.
bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/… (read more)
bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/2021, 8:41 AM bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 8/27/2021, 8:41 AM No one has helped solve this issue thus far. I have tried every suggestion about history and everything im fixing to just uninstall firefox forever if I cannot get one of you to help me.
Hi all, Since I switched to Win 10 Firefox constantly crash on my computer. Tried fresh install no change Tried repair no change Switched off extension and then on (o… (read more)
Hi all,
Since I switched to Win 10 Firefox constantly crash on my computer.
Could you tell me how to send you the crash report ( I do have 8-10 of them already sent to Mozilla)