منتدى دعم ”Firefox“

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie

i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem

i have dark theme and when i typing anything in search the page is basic dark and nothing appears

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

I have been using Firefox for years but in the last 2 weeks it suddenly started not working properly, being incredibly slow with any search. I uninstalled and re-installed but it still would not work and not it will not even install properly. I have tried about 12 times to install Firefox but it never uploads and works.

I use Windows 11 on Lenovo Yoga, and use the 32 bit version of Firefox. Any ideas what the problem could be?

Chris

Hi everyone. For the last 6 months, the <Firefox.exe> process is being terminated immediately after launching it.

I tried every solution I came across in the internet: from making a fresh clean installation to changing the profile, deleting the cache files and searching for Malwares and viruses. Unfortunately, nothing has worked.

Nevertheless, if I rename the "Firefox.exe" file to any other name, it will work without a problem. And if I kill the <explorer.exe> process, and then run "Frefox.exe" -without changing its name-, it will also function properly.

Before yesterday, I bought a new computer, installed Firefox, and it was working smoothly. However, today, I installed Office 2021 Pro Plus, logged into my Microsoft account from Word and <Firefox.exe> process is being terminated upon lunching it again.

I formatted the system, made a restore point, downloaded another version of office (2019 Pro Plus), logged into my Microsoft account, and the same has happened again. I tried different scenarios; the result is always the same.

• Same problem is happening with Chrome. Only Edge is working if I logged into my Microsoft account from office apps.

Any idea?