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What is the reason of my firefox's crash

Hello, Could you please inform me the reason of my firefox's crashes (and how to fix it??) according to this id: bp-c700ffd5-a24c-4761-8fdd-998122161103 Thank you, … (read more)

Hello,

Could you please inform me the reason of my firefox's crashes (and how to fix it??) according to this id: bp-c700ffd5-a24c-4761-8fdd-998122161103

Thank you,

Asked by msmbml 4 years ago

Last reply by philipp 4 years ago

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Firefox crashes

My firefox crashes every time I click Firefox icon (Mozilla Crash report appear) At least this is all I can do for now. The cause of this crash is unknown but the last … (read more)

My firefox crashes every time I click Firefox icon (Mozilla Crash report appear)

At least this is all I can do for now.


The cause of this crash is unknown but the last thing I remember is watching videos on youtube, then firefox suddenly crash (usually restart Firefox button works) but it keep crashing even when I keep press it (just to make sure it will crash) then I think restarting my laptop would be a good idea. when the boot process is done. I can see tons of addware (I get rid of it already) But Firefox still crash

What I've tried so far: 1. Firefox can't start on save mode 2. Clean Install "Won't Work" (trust me I've tried) 3. I've also tried deleting all files and other stuff related to Mozilla via regedit

I'm not an idiot. I've experience tons of case but nothing like this. trust me I'm a veteran software engineer

My crash report after clean install

Crash ID: bp-5176806a-d8aa-4462-8820-406e62161128 Crash ID: bp-aacf8aa3-cbae-427f-9a01-394842161128 Crash ID: bp-2e54a991-e9c0-4331-92b1-35a702161128

Asked by warhead1911 4 years ago

Last reply by philipp 4 years ago

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Firefox crashes

Windows 10 Home 64 bit, fresh Firefox install. The installation completed successfully. But whenever I open Firefox, it crashes immediately. Firefox in safe mode, the sam… (read more)

Windows 10 Home 64 bit, fresh Firefox install. The installation completed successfully. But whenever I open Firefox, it crashes immediately. Firefox in safe mode, the same problem. I uninstalled Firefox, removed all the components in Prog.Files, AppData, etc, then reinstalled. No effect, the same problem... Here is my report id: bp-758b39ae-ae58-475b-9628-310af2161203

Thanks for help!

Asked by lxii 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Tried reinstalling firefox with no result. It started doing this when I downloaded by false some malware to my computer. Since then whenever i try to open firefox i get a… (read more)

Tried reinstalling firefox with no result. It started doing this when I downloaded by false some malware to my computer. Since then whenever i try to open firefox i get a restart prompt menu. I got this from the "crash reports" folder in my pc: bp-49342f1a-f5ab-44be-a132-1f9202161216

Asked by zen3gr 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Crash report appears when opening the browser. I can't send report with mistakes and several crash report windows appear when I press the Send Report button. Browser neve… (read more)

Crash report appears when opening the browser. I can't send report with mistakes and several crash report windows appear when I press the Send Report button. Browser never opens. Crash ID: bp-26828d91-7ff8-4930-b1f4-48c252161216

Asked by Edu10Mozilla 4 years ago

Last reply by FredMcD 4 years ago