Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Firefox only asks to start in safe mode or refresh when trying to open, then crashes

Using Windows 10, upgraded to 44.0.2. Now Firefox says it unexpectedly crashes when opening and gives me the option to start in safe mode or refresh. I tried refreshing… (read more)

Using Windows 10, upgraded to 44.0.2. Now Firefox says it unexpectedly crashes when opening and gives me the option to start in safe mode or refresh. I tried refreshing but nothing changed. I tried to open in start mode, but only get a white screen and then it says "Not Responding" in parentheses on top bar of page. I have tried a clean uninstall per directions on Mozilla support. I also captured the crash ID per Mozilla support and that is below:

Crash ID: bp-5e0ff17b-6889-48a9-9185-f0c202160215

Asked by julijonmom 5 years ago

Last reply by julijonmom 5 years ago