Showing questions tagged: اعرض كل الأسئلة

Bank of America pay bills screen

kregstein Oct 3, 2024, 15:15 CST I can login to B of A and do everything except reach the make payment page on my PC desktop. I've cleared cache and cookies per B of A … (read more)

kregstein

Oct 3, 2024, 15:15 CST

I can login to B of A and do everything except reach the make payment page on my PC desktop. I've cleared cache and cookies per B of A instructions but it doesn't help. I can get there on my iPad's Firefox, however. They said to contact you.

Asked by kregstein 2 months ago

Last reply by dmehic 1 month ago

Firefox is not Downloading fonts for websites

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading.… (read more)

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading. the screenshots I have are of https://developer.android.com/studio/install this is one of the sites that gives me the issue. I have tried disabling all of my extensions, and it still doesn't fix the issue. Any help would be appreciated.

Asked by andrewkropf401 1 month ago

Last reply by cor-el 1 month ago

This video file cannot be played.(Error Code: 102630)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie . Context : - I upgraded to the latest version of f… (read more)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Asked by Flatroll 2 months ago

Last reply by NoahSUMO 2 months ago

Assistance Required for Mozilla Firefox Profile Creation Error Despite Reinstall and Profile Reset Attempts

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days … (read more)

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usage, Firefox prompts us to create a new profile, and the browser does not function as expected unless we do so. Here are the details: • We have installed the latest version of Mozilla Firefox several times (2-3 times). • We have also created new profiles, but the issue persists. • Despite these efforts, the error to create a new profile continues to reoccur. Could you kindly assist us in resolving this issue? Any guidance or troubleshooting steps would be greatly appreciated.

Asked by manik.borvadkar 1 month ago

Last reply by cor-el 1 month ago

Restore bookmarks

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is… (read more)

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is no old version in my computer after the reset. iI am vey sad. please contact me in [email address] for help thank you

Asked by Li 55 3 months ago

Last reply by cor-el 3 months ago

how to access a site that keeps sending an error message

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred du… (read more)

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred during a connection to www.idaan.gob.pa. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I could access it until about 1.5 years ago when I used it a lot. Now I cannot access it anymore but this is an official governmental site www.idaan.gob.pa so why cannot it accessed now? I cannot access if from any of my devices, including those with the most up to date windows and Apple versions.

What do I need to do? contacting the institution is out of question as the site works OK in that country, so it is a FireFox problem outside of the country. Please help. Thanks, Helena

Asked by fortunatomh 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

marquee tag totally not working on firefox new update.

I have using firefox proudly from very early. But recently i have a big big problem with you new update. I am a software engineer and i need to develop various kind of so… (read more)

I have using firefox proudly from very early. But recently i have a big big problem with you new update. I am a software engineer and i need to develop various kind of software, but firefox last update 130.0 give me so much trouble. marquee tool not working my latest firefox update. Please help me, i have misguided for it. Please help me.

Asked by sourav.rabbi.j2ee 3 months ago

Last reply by cor-el 2 months ago

How to change main domain is not automatically shown in the search of Firefox browser in 2025 but the desired URL?

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL? I have always typed "https://www.youtube.com/feed/you" in the … (read more)

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL?

I have always typed "https://www.youtube.com/feed/you" in the URL bar both in firefox desktop and mobile and other Gecko-based browsers such as Zen, Floorp, Midori, Iceraven, Waterfox, Librewolf but dont know why it always shows up "https://www.youtube.com" as soon as I type "y".

I have not seen same behaviour in Chrome or Chromium-based browsers such as Edge, Opera, Vivaldi, as Chrome knows if I have visited "youtube domain" several times but not through "https://www.youtube.com/" but through "https://www.youtube.com/feed/you", then it shows me the latter, thus helps me in avoiding my few seconds of this bug or inconsistency.

Not limited to "https://www.youtube.com/" but to every other site such as Google.com or social media like Instagram, where I don't visit the homepage but my saved bookmarks page.

Can anybody clarify on this, if this is a bug or a gifted feature by Firefox devs?

And can we change this as this causes issues esp., for working people (I have recently shifted my Chrome data to a new Firefox profile so this is causing issues in working after MV3 drama) who visited direct URL not the one given or promoted or shown by browser. I dont like this and want to change it as it doesn't help me in anyways.

The most unfortunate thing is that we cannot cancel or reject or cut it out like Chrome does with "X" in the URL bar when it detects something which we dont know it to proceed with but Firefox, nah.

The biggest benefit is that it saves your time, helps you focus and avoid you waste your time, if the site has too many things to distract you from actual work. Like YouTube has great courses and podcast interviews and I have saved them and want to direct go there (https://www.youtube.com/feed/you), then I am saved from going to main page which has unwanted videos that will only take my time, losing my productivity. Is Firefox not concerned about our productivity, is Chrome only cares?

Do check 3 screenshots attached for better understanding, the 3rd one is from chrome.

https://connect.mozilla.org/t5/discussions/how-to-change-main-domain-is-not-automatically-shown-in-the/td-p/74907

Asked by Varnit Nigam 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

I can't take Full-page screenshots in Canvas/Instructure. Please help.

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its … (read more)

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its own tab, but it doesn't help.

When I use my phone to capture the entire page, it can work, but it's so narrow! Plus I have to continuously tap the "Scroll Down" button for the capturing process to capture more and more.

Can anyone please help? Thanks.

Asked by Mozilla cheese 1 week ago

Last reply by jonzn4SUSE 6 days ago

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (read more)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Asked by howard.abrams 3 weeks ago

Last reply by jscher2000 - Support Volunteer 5 days ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Obstructing bar in search results

Hello! I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google locatio… (read more)

Hello!

I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google location bar", which obstructs the first search result completely - more in the attachment.

I've tried turning off all of the add-ons I have, tried searching for it in console, tried blocking it - didn't help.

It doesn't show in other browsers.

Asked by behemort1 1 month ago

Last reply by cor-el 1 week ago

"TWP - Translate Web Pages" Very dangerous extension!

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks bec… (read more)

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks because of this extension. If let's say I have 64 GB RAM or 96 GB RAM, the extension will use all the resources of the computer in a few seconds all RAM + all page file memory + all RTX 4060 8 GB memory. Such behavior is similar to some malicious applications, which ends with a System crash "Unknown Hard Error" Extension: https://addons.mozilla.org/en-US/firefox/addon/traduzir-paginas-web/

Asked by nnina084 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

AD Blocker Messge but not using any

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extension… (read more)

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

Asked by vajaensch 2 months ago

Last reply by cor-el 2 months ago

Bank of America Bill Pay stopped working

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website … (read more)

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website stopped working and I get:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Bank of America, N.A. Member FDIC. Equal Housing Lender

Since this used to work until the last update, I think that the bug is with Firefox. Also, it works on Edge.

Eli

Asked by elisegev3 2 months ago

Last reply by dmehic 1 month ago

Running NASA'S EYES app on Firefox

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). W… (read more)

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). When I attempt to launch the NASA app, it wakes up just enough to look for updates, shows me a startup panel, then that panel disappears. I gather there's supposed to be some sort of behind-the scenes linkage that's not working. How can I fix that? Do I need to shut down the add-ins?

Asked by rolcott 1 month ago

Last reply by markwarner22 1 month ago

Firefox not showing some videos. Have to switch to Chrome as many people do to watch video

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the… (read more)

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the advise on the internet and reinstalled Firefox but the problem continues. This never use to happen. All videos played. It has only started in last few months. I see many other people have same problem with Firefox. It would be nice if Firefox was to change it back to working on all videos again. Thank you.

Asked by bonner martin 2 months ago

Last reply by ThePillenwerfer 2 months ago