منتدى دعم ”Firefox“

For many years I have opened my email account at Columbia.edu from the book mark containing its internet address; for the last couple of days, I always get the same answer:

"Bad Request Your browser sent a request that this server could not understand."

also, the tab of the page says: "400 Bad Request"

The account works well with other browsers.

Can you help me to fix it?. thanks so much, Juan

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to delete any transferred bookmarks. I tried exporting all bookmarks and importing them back, but still cannot seem to delete any of the bookmarks. Any help/advice on this is highly appreciated. Thanks.

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in advance

Hello. Late yesterday all of my bookmark folder contents became empty. I tried unsuccessfully to restore. Was able to import into Microsoft Edge and then import into Firefox from Edge. Bookmark folder contents were initially visible in Firefox but are once again blank. Bookmark folder contents are still visible in Edge. I sync Firefox between my Samsung S8+ and 2 Windows 10 Pro laptops. Please help.

I truly hope the developers at least refer to this site for concern requests for fixes.

It seems every about:config fix for the spacing of the bookmarks as well as the photon/proton fixes are doing nothing on Firefox version 91.

Is there anyway to get a simple checkbox that fixes the views for desktop? The whole world is not working on tablets or phones and this is so frustrating to see functionality continually broken with updates that are obviously required because of security issues that plague the online world.

Can any developers please respond to when users can see a fix to this issue? I know this is far from life ending but it breaks the visual aspect of the browser so badly.

My Firefox bookmark menus are often taller than my screen.

When I select a bookmark well down in the current menu by typing a letter, for example "T", the menu display scrolls down to the first matching choice, but that choice can be mostly covered by the down-caret indicating more choices further down. I can see the top of the highlight for the current choice, but I can't read the text of the choice.

Not a big deal, but I'm hoping it's an easy fix. Thank you!

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of 93 (we are now at 97.0.2). I came to this site and registered because I am still having this issue as of 3/6/2022...arg!

I have tried the 3 recommended solutions, with no affect:

• Compact mode workaround in Firefox
• Customize Firefox controls, buttons and toolbars
• Create the userChrome.css style sheet - no go.

I have, as one article suggested, cleared my cache and cookies, started and restarted Firefox; the only thing I have not tried is removing it from my computer and using Chrome (I'm told it is a better browser anyway) as some responders have eluded to.

I hope that responders like "jscher2000, Kymber" will continue the champion this issue until Mozilla gets it "Really" fixed.

Thanks for listening, Wayne

BTW, heres what my dropdowns look like today 3/6/2022 6:17 PM Arizona time.

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) tab, so that I can avoid disabling fullscreen to access the bookmark bar and at the same time not having any part of the interface visible unless I'm in a new tab. Thanks in advance for any reply!

I can't stop Firefox from sorting my bookmarks even though I have unsorted listed. They never used to do this in Firefox. I had to reinstall windows 10 and firefox and it seems ever since then I can't stop Firefox from sorting my bookmarks alphabetically. I move then to a special order that I want them in and open and close a few times and it seems they are back to a different order.

I was ALWAYS able to catagorize them in the order I found most helpful but now firefox takes over and resorts them the way it wants to.

How do I get back to the way it was.

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Suddenly, when on a new page and "bookmark this page" I do NOT (and cannot) get the menu that allows me to pick a folder and/or tag and/or rename the bookmark WHEN I save it. I now have to save the bookmark into OTHER folder and then choose EDIT bookmark.

When I try to create a New Bookmark I find that the folder has already been allocated. It is usually the last used folder number. Also, I am unable to cancel edit, or remove or perform any other changes. Going to Firefox safe mode or other recommendations makes no difference.

The problem happened for the first time last week and it was, strangely, only by doing a complete System Restore that I was able to get things back to normal. That seems like a severe remedy every time it happens. I would really appreciate help with this.

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is access denied. Contacted SKY team, helpful, line / router all OK. No VPN active. Have deleted SKY link, cache, history, cookies etc and reinstalled - same issue. SKY login works on Edge though, or, via e-m client. Problem is solely with SKY log in and solely Firefox. SKY unable to find an issue. Message is Access Denied You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f272c623a2768747470733a2f..." on this server. Which is Error 288 Any thoughts?