Showing questions tagged: اعرض كل الأسئلة
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Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Is there a way to retrieve delted bookmarks?

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the acc… (read more)

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

Asked by Carlos 1 year ago

Answered by cor-el 1 year ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 2 years ago

Answered by nokaoi1 2 years ago

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Browser Bookmarks Takeover

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark detail… (read more)

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark details and they look fine. I have check add-ons and extensions none are listed as installed. How is firefox being vectored off to this site? See screen shots. I have scanned with Malwarebytes latest version and Eset online scanner no bugs found.

How can I fix this?

thank you ashley

Asked by compufix89 1 year ago

Answered by TyDraniu 1 year ago

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Imported Bookmarks file from Mac to Zorin "No bookmarks"

Exported a bookmarks html file from Mac (Sonoma OS) and tried to import it in a computer running Zorin (linux) 17. The file can be found, but when I click it, I am told … (read more)

Exported a bookmarks html file from Mac (Sonoma OS) and tried to import it in a computer running Zorin (linux) 17. The file can be found, but when I click it, I am told there are no bookmarks therein. If I open the HTML file it's all there. Full of bookmarks. What am I doing wrong? Thanks for reading.

Asked by ringbell 10 months ago

Answered by ringbell 10 months ago

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bookmark bar not appearing

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears… (read more)

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears when I first open the browser, but once I enter any site, it disappears again, even on new tabs, and when I try different options for the BM, it makes it appear for one use only. I tried looking for solutions on the internet but to no avail. can you help me fix it? thank you in advance!

Asked by dina-3330 8 months ago

Answered by zeroknight 8 months ago

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Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (read more)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Asked by riabenko.p 1 year ago

Answered by riabenko.p 1 year ago

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Bookmarks are BROKEN

Took me a long time to nail this issue down. Recently (past 1-2 years?), Firefox has started suggesting the base website when you have bookmarks that include the base dom… (read more)

Took me a long time to nail this issue down. Recently (past 1-2 years?), Firefox has started suggesting the base website when you have bookmarks that include the base domain - and it's really bothersome from a UX perspective. E.g. if i have "adobe.com/express" or any other adobe bookmarks, the FIRST autocompleted url Firefox gives me is "adobe.com" which I DO NOT have as a bookmark. In my Firefox settings I also have Shortcuts and other search suggestions disabled.

Why is Firefox doing this?

Asked by J 1 year ago

Answered by zeroknight 1 year ago

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Firefox Browser - Today's Update got rid of my toolbar bookmarks

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly any… (read more)

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly anything in it is on the far right. I have to go to Bookmarks at the top to access my Toolbar Bookmarks. This is not very handy. I put the bookmarks I need all the time on the toolbar.

Bookmarks toolbar is set to "Always Show". It was fine before the update so...

Asked by RiverMiss 1 year ago

Answered by RiverMiss 1 year ago

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How can I see my bookmark folders that are in the bookmark toolbar

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmar… (read more)

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

Asked by Kathy 1 year ago

Answered by Kathy 1 year ago

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Save Bookmarks from other drive

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox … (read more)

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

Asked by dwctrader18 1 year ago

Answered by dwctrader18 1 year ago

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Firefox Screwed Up My Bookmarks

I just wanted to make my bookmarks from my new PC available on my old PC. I signed into sync on the new PC and it's imported a whole of of old links and totally messed up… (read more)

I just wanted to make my bookmarks from my new PC available on my old PC. I signed into sync on the new PC and it's imported a whole of of old links and totally messed up the setup on the machine. Has it merged the bookmarks or imported old saved bookmarks from my account? Is there a way of reversing this. I selected add another device and maybe it found the old computer on which I was logged into my Mozilla account.

Asked by eugbug1 1 year ago

Answered by cor-el 1 year ago

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Cannot add bookmarkleets to bookmarks bar

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt eve… (read more)

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt even show up, its like firefox isnt even making the bookmark. i dont even know whats going on it was doing this before i had any addons

Asked by wyattmcwater nuggets 8 months ago

Answered by cor-el 8 months ago

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Bookmarks Tool Bar

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When… (read more)

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When I click on any bookmark the bar disappears. If (in new window) I click on View>Toolbar>Bookmarks Toolbar>Always Show - the bar appears, when I then open new tab it does not show on new tab and when I click back to previous tab bookmarks are gone.

I have restarted W10 PC, no change.

Hope you can help, many thanks, David

Asked by davidmedcalf1 8 months ago

Answered by zeroknight 8 months ago

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Firefox mailfolder (with 6,000 link bookmarks) won't transfer to Chrome OR Safari...even tho others will!

I wasted about an hour trying to make my bookmarks within a folder I named (let's call it "Foolhardy books and CD's") be transferred to Chrome. Every single OTHER folder… (read more)

I wasted about an hour trying to make my bookmarks within a folder I named (let's call it "Foolhardy books and CD's") be transferred to Chrome. Every single OTHER folder and bookmark within NOT called "mobile bookmarks" IS transferring!!! Worst is 1) I didn't start these bookmarks on the computer I'm using...and use 'sync' but no one ever told me that would become a dodo bird distinction when it comes to easy bm transfers. I have tried saving it in JSON or plain text on desk top as new folder and again, it just doesn't like the particular Foolhardy file from any otherwise complete 'add to Chrome from Firefox" etc. There's some dudes on a google search on this with a converter, but it doesn't do a darn thing, and no clear way to contact them "if somethings not working". My concern is if I can't get this bookmark folder to convert out of mobile format, its pretty pathetic, meaning it is trying to make me stay within Firefox/Mozilla format....ugggh!

Asked by yuppiemobile69 10 months ago

Last reply by yuppiemobile69 10 months ago

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Remove phantom bookmark "Amazon.com" from search suggestions

Greetings When I enter the first few digits of "amazon" the first suggestion is always "amazon.com". That would be nice were it not for the fact that, as a European, I d… (read more)

Greetings

When I enter the first few digits of "amazon" the first suggestion is always "amazon.com". That would be nice were it not for the fact that, as a European, I don't have that much use for prices in dollars and imperial measurements. I have bookmarked "amazon.de" but due to alphabetical order .com always comes first. Naturally, I have tried to purge "amazon.com" from my bookmarks but I have been unable to find anything that I could delete. Thus, I am wondering whether anyone might know how this issue might be tackled and I would be much obliged if anyone could help.

Best Regards Felix

Asked by warp101 1 year ago

Answered by warp101 1 year ago

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weird site at the top of the search bar and i can't remove it

hey all, I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today whe… (read more)

hey all,

I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today when i decided to remove it.

I tried all the things i can think of and searched for a solution to no avail, any help is appreciated.

Asked by Sam Hus 1 year ago

Answered by TyDraniu 1 year ago

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Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 year ago

Answered by Alex R 1 year ago

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Top Level Icon (Shortcut) to get to Manage Bookmarks – i.e. here: Ctrl+Shift+O?

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection… (read more)

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

Asked by Mrmb2000-Firefox 11 months ago

Answered by cor-el 11 months ago