Showing questions tagged:

Unable to play video on anysite, but youtube (excluding YoutubeLive)

For the last maybe 2 weeks of so I have been able to play videos on any website,it is only Firefox that is having the errors. I use Windows 10, and the only extension I h… (read more)

For the last maybe 2 weeks of so I have been able to play videos on any website,it is only Firefox that is having the errors. I use Windows 10, and the only extension I have is password managment

I have tried: 1) troubleshoot mode: no changes 2) clearing cache: no change 3) making a new Mozilla profile: no change 4) lowering/turning off security protections 5) refreshing from uninstall 6) uninstalling and reinstalling 7) Allowed autoplay of media 8) toggled off drm

The primary sites that I use are; HBO - error 1K-003 Twitch- error#4000 Patreon- doesn't error out, but just goes black on player Dropout.tv- player error YoutubeLive- Browser error

Open 1 1 30

Can't play mp4 anymor after upgrade to 156.0.2

I just upgraded Firefox to version 156.0.2. It no longer plays mp4 content from a website. It says "No video with supported format and mime type found". This used to be … (read more)

I just upgraded Firefox to version 156.0.2.

It no longer plays mp4 content from a website. It says "No video with supported format and mime type found".

This used to be OK.

Solved 2 1 20

"Video can’t be played because the file is corrupt" but video can be played using Chromium, MPV, and VLC.

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62… (read more)

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62>::DoDecode(mozilla::MediaRawData*, uint8_t*, int, bool*, mozilla::MediaDataDecoder::DecodedData&): avcodec_send_packet error: Unknown error occurred

Solved 3 1 81

I get an error streeming CTV news site

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup… (read more)

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup. Please help me fix my problem.

المُؤرشفة 4 80

No Sound on Videos

Hello. On/about 25jun2025 the sound on my Firefox videos stopped working from any source. I know enough to determine the problem is on Firefox. Videos on MS Edge worked f… (read more)

Hello. On/about 25jun2025 the sound on my Firefox videos stopped working from any source. I know enough to determine the problem is on Firefox. Videos on MS Edge worked fine. Sound works form VLC songs, etc. Sound does work with earplugs. Wondering if that could have caused the loss of speaker sounds. You think I could delete my current firefox and reinstall it. That would be a pain (an hour or so to set it up again.) Thanks, Bill

المُؤرشفة 1 30

Pause new tabs

I swear this used to be a setting and it vanished or i'm blind. say you open a youtube video in a new tab while staying on your current browsing tab, it used to auto-paus… (read more)

I swear this used to be a setting and it vanished or i'm blind. say you open a youtube video in a new tab while staying on your current browsing tab, it used to auto-pause in the background until you navigate to the new tab. I remember being so happy when i found the setting, and it stopped working recently so i went looking for it. it doesn't exist. send help.

Solved المُؤرشفة 1 221

Firefox Windows 音频设备图形隔离(audiodg.exe) 内存泄露

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露, 复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测… (read more)

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露,

复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测是firefox问题, 使用microsoft edge尝试复现,无此问题

Solved المُؤرشفة 3 486

audio issues

audio stops completely for exactly 0.4 seconds when un-pausing video, this affects any "interruptions" including skipping around, clicking on timestamps and any ohter typ… (read more)

audio stops completely for exactly 0.4 seconds when un-pausing video, this affects any "interruptions" including skipping around, clicking on timestamps and any ohter type. issue stops completely when another youtube tab with a video playing is currently active.

i have tried any regular troubleshooting tips, including any and all forums i've found online to no avail. this is not happening in any other browser.

Open 1 1380

cannot play videos on hulu despite following help instructions

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, … (read more)

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, uBlock Origin, AdBlocker Ultimate, Ghostery, and Malwarebytes). I have tried disabling all of the above extensions, refreshing the website and still no luck. I have also followed the instructions Hulu guides me to via a link on the screen (see attached screenshot) to their help page https://help.hulu.com/article/hulu-power-cycle?utm_source=hulu&utm_medium=error-message&utm_campaign=video-02 None of these have helped either. My internet speed is fine, I checked it through 3 different internet speed testers to verify Also checked my Wifi signal through our Google Home portal. I've searched online for solutions and haven't found anything new to help or in the Mozilla Support forum. My computer/laptop is up to date on all updates and software. Appreciate any support, thank you!

Open 3 40