Firefox Community Forum

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

how can a firefox145 (on Win11) update be rolled back?

it seems update 145.0.2 has killed all audio in firefox. Other browsers and programs have functioning audio. But nothing restores audio in FireFox after the update. I have closed and re-started FF - even hot and cold reboots of the machine. It is clearly a FF issue. The only solution appears to be a roll back, unless there is a preferences line that might have been shifted.

Cleared cache, reinstalled browser, same shit. Happens once a month. I will be switching to another browser as this is unacceptable.

Can't access my email either, nothing loads. Every other browser works except firefox. This is ridiculous. Even reinstalling the browser doesn't fix the issue, which means the issue is on firefox end, no matter how much they try to blame Google for that, it seems it's their issue, since IT WORKS ON EVERY OTHER BROWSER (Brave, Opera, Edge).

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my computer im having the same problem with davinci resolve too please someone help i dont know what to do anymore

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play. I have been talking with Thinkific and we've gone through all the videos of yours and theirs - the settings, checked my updates and nothing works. I have no trouble on my laptop or my Iphone using firefox on laptop just on my desktop LENOVO.

I checked my set up that is on the laptop and made it exactly the same on my desktop but STILL to no avail. The videos will simply NOT play!

Would you please help me?

I have Windows 10 and currently have auto updates so I am up to date with your updates. I just can't imagine what it could be that's stopping the videos from playing? They played perfectly for three years! I have not put any new apps or programs on my computer either.

Thank you, Claire

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no show on computer. Help!

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Hello, So I have chosen Firefox as my default for 10 years now over the others. Lately every time you guys update I can't play videos from Starz and Paramount. First one update ruined Starz and now this past update ruined Paramount. YouTube plays fine and Netflix play fine.. Network TV stations play fine (CBS, NBC, Fox, & ABC). Now no matter what I do as far as setting I can't get videos to play on those 2 Platform

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still work

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits, and had sound once again but for my FireFox (Ver 133.0.3, on Windows 11 Home, Ver 10.0.22631 Build 22631). Testing with alternate browsers (Edge, Opera) the sound works, as do my downloaded games and music but no joy with FireFox.

My question: Is this a known issue being addressed for a future update or are my circumstances an outlier issue?