Showing questions tagged: اعرض كل الأسئلة

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 months ago

Last reply by BillTreloar 6 days ago

Firefox 147.0.3 (64-bit) crashes when accessing bank websites

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit) Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes a… (read more)

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit)

Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes and a crash report window comes up with quit or restart option. This has been going on since shortly after upgrading from 22.04 Ubuntu. Started with Firefox 147.0.1 and after upgrading to 147.0.3 did not fix the issue.

Started Firefox in Troubleshoot Mode and that works when going to the bank login page. Using Standard Theme and only extensions Windscribe - Free Proxy and Ad Blocker and DuckDuckGo. Disabled both and same result of crashing om bank log in pages.

I run Windscribe VPN through my separate subscription, but it doesn't matter if it is on or not. Banking websites (Keybank, Kinecta, Capital Group) still crash Firefox

Also crashes when trying to access Excellus BCBS log in page. Most other websites (news, sports, Amazon) are fine.

Searches on your support page yields ) results.

Please advise!!!

Asked by jcmarino769 5 days ago

Firefox opens locked up on Amazon login screen.

I tried to purchase something on Amazon. When trying to log into my Amazon account it asks to perform 2Fa on my mobile or use a pass key. But neither option responds and … (read more)

I tried to purchase something on Amazon. When trying to log into my Amazon account it asks to perform 2Fa on my mobile or use a pass key. But neither option responds and Firefox is completely locked up - cannot tab, select menu options etc. I have to use the Apple Mac Force Quit screen to kill it. But when I open Firefox again, the same tabs appear and it's still locked up on the Amazon screen. Cannot use Firefox at all now, forced to use Chrome. How can you reset FF. so that it just opens a new screen?

Asked by Mark Findlay 5 days ago

my tabs are crashing all the time whenever i try to open it.

HI Since the last update from Firefox. I am experiencing frequent and multiple crashes. so much so I have beenusing google chrome as alternative browser. It would appear … (read more)

HI Since the last update from Firefox. I am experiencing frequent and multiple crashes. so much so I have beenusing google chrome as alternative browser. It would appear to me that the "new" version is unstable. = Version 147.0.4 (64bit).

Do I go back the the previous version? and if so where is it.

Pete

Asked by peteh1943 12 hours ago