Showing questions tagged:

Can I be reimbursed by canceling Mozilla VPN?

I subscribed to Mozilla VPN a few days ago, but have now learned that I can get Bitdefender's version for free. I wish to cancel Mozilla's version and, hopefully, be reim… (read more)

I subscribed to Mozilla VPN a few days ago, but have now learned that I can get Bitdefender's version for free. I wish to cancel Mozilla's version and, hopefully, be reimbursed.

Open 1 10

I want to temporarily suspend my VPN Subscription

Hello, I have a paid subscription to Mozilla's VPN service, but need to temporarily suspend/cancel the subscription. When I go into settings there is no subscription lis… (read more)

Hello,

I have a paid subscription to Mozilla's VPN service, but need to temporarily suspend/cancel the subscription. When I go into settings there is no subscription listed though my bank shows that I have been paying the monthly $4 charge for many months. How do I cancel the subscription?

Open 1

I have a recovery key for mozilla but don't know how to use it?

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understa… (read more)

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understand the concept of "using the key". bold text

Open 1 60

Please unlock my new email address [email 2 removed]@gamil.com

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to h… (read more)

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to have it unlocked. I prefer to use the new email address [email 2 removed]@gmail.com.

Open 1 110

Suspicious activity detected on my account and I've been logged out, so I wanted to know someone tried to hack?

Hi community, I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details a… (read more)

Hi community,

I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details and p/w are vulnerable. Someone tried to change my email password and I received OTP. so what are precautions and threats are involved now and what I have to do precautions.

Regards, kashif

Open 1 60

Cannot log into Firefox desktop on Windows 10 and cannot sync

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted … (read more)

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted one even though the same password works on Firefox mobile (which I am using right now to write this from an Android phone). I tried Uninstaller and reinstalling again wiping everything but everything I try to login to sync on Firefox desktop I get "Unexpected error" as soon as I type my email (it's not even asking for a password)

Open 1 30

CANCELlING MY SUBSCRIPTION

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN. It is now renewal time, and they want to steal anothe… (read more)

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN.

It is now renewal time, and they want to steal another £60 from me!

There is no way to contact the fecking inefficient BAR STEWARDS. Email bounces, and their support cannot be reached by phone. 6 messages have received no attention.

HOW do I contact the utterly lazy, incapable, lazy YENGHI creatures?

Open 1 50

30 day money back guarantee VPN cancellation

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (read more)

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

Open 1 110