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accounts

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (read more)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Open 1 271
Firefox Accounts James replied 3 months ago

Laptop stolen

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the… (read more)

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the laptop will not have any of my data

Open 2 164
Firefox Accounts James replied 4 months ago

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to … (read more)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Open 1 163
Firefox Accounts Denys replied 5 months ago

My account has been restricted and I need help recovering access to it.

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmark… (read more)

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

Open 1 120
Firefox Accounts Konstantina Papadea replied 1 month ago

I have Windows 10 and don't want to lose all my files.

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--… (read more)

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--some can be discarded but I need and want to keep others. I am a senior and not completely computer savvy.

Open 1 97
Firefox Accounts Denys replied 5 months ago