Secure Connection Failed An error oc The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tryi… (read more)

Secure Connection Failed

An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by saroj 2 months ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Can't connect on FF with NordVPN

Hi, I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't wo… (read more)

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

Asked by Bill_Blackman 1 day ago

Last reply by jonzn4SUSE 13 hours ago

can't download app to let repair person to see my computer. This started after the last download!!!!!!!

can't download app to let repair person to see my computer. This started after the last download!!!!!!! I'm sorry I have FIREFOX it causes nothing but problems. No way… (read more)

can't download app to let repair person to see my computer. This started after the last download!!!!!!!

I'm sorry I have FIREFOX it causes nothing but problems. No way to actually TALK to someone to get help.

Useless, as far as I'm concerned. Any chance someone can really help me??????

Asked by CaliforniaLady 16 hours ago

Last reply by jonzn4SUSE 13 hours ago

Google search is cut off and adds a second scroll bar exclusively on firefox on one specific account.

Google web search on firefox is being cut off and adding a second scroll bar. This only happens on one account, and my other account doesn't have this problem. I have tri… (read more)

Google web search on firefox is being cut off and adding a second scroll bar. This only happens on one account, and my other account doesn't have this problem. I have tried disabling all addons/extensions and it has not helped. If I could get some help with this that would be great because I am at a loss as to what is causing it. It also happens if I sign in on a private window, and does not happen on chrome. So this exclusively happens on this account when on firefox.

Asked by CosmicScarab 17 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

New Tab (+) Button Missing...Restore Defaults does NOT work!

Hello, About a month or so ago, I noticed the New Tab "+" button was missing on the right hand side of the tabs bar. Also missing is the "arrow" for clicking tabs right… (read more)

Hello,

About a month or so ago, I noticed the New Tab "+" button was missing on the right hand side of the tabs bar. Also missing is the "arrow" for clicking tabs rightward (the left "arrow" for clicking tabs leftward is still present). After a Firefox update today, I had hoped it would come back but it is still missing. I opened "customize toolbars" and clicked "restore defaults" but the New Tab "+" button is not listed as an option! Is this yet another bug that Mozilla claims is a "feature" that no one asked for (like erroneously moving the tabs bar to the top)?

Thanks.

Asked by jdoll021 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Middle Mouse click on bookmarks

The setting "Open links in tabs instead of new windows" and middlemouse.openNewWindow in about:config will not fix this issue: when using middle mouse on the bookmarks in… (read more)

The setting "Open links in tabs instead of new windows" and middlemouse.openNewWindow in about:config will not fix this issue: when using middle mouse on the bookmarks in the bookmarks bar, it will automatically switch the foreground tab to the new opened bookmark which is not great. The combination of the previously 2 mentioned settings will allow hyperlinks and such to work fine, but not on bookmarks. this makes it tedious when I wanna just have something ready in the background.

Asked by Froggy67823 14 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 2 days ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Cross-Origin Request Blocked

I've been having issues with Cross-Origin Request Blocked errors for a while now. I'm on Windows 11. I first noticed this issue when visiting YouTube. I would go to play … (read more)

I've been having issues with Cross-Origin Request Blocked errors for a while now. I'm on Windows 11. I first noticed this issue when visiting YouTube. I would go to play a video and any video I tried to play would just load forever and never play. Then I noticed I was having the same issue on Facebook. The page would load but then a majority of the images wouldn't. I can use YouTube and Facebook just fine on Chrome. The reason for the error shows as "CORS request did not succeed". Initially I tried uninstalling all of my extensions. Then I completely uninstalled Firefox using Total Uninstall (for good measure). Nothing has worked. I'm not sure what changed that would cause these errors. Could this be a network issue? I've been having issues with certain sites on my Macbook Air as well (Chrome and Safari) but I thought maybe that was because it's pretty old and not supported by apple anymore.

Asked by Ben Eilts 18 hours ago

Last reply by markwarner22 17 hours ago

v133.0 (64-bit) update error

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent… (read more)

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent update to v133.0, as illustrated in attached image. How can I now update to the fix for this problem, please?

Asked by Rusy Travis 6 days ago

Last reply by jonzn4SUSE 18 hours ago

Amazon Wishlist errors

When I go to my wishlist or a friends wishlist on the Amazon site using Firefox I get an error message Amazon has encountered an error. Please try again shortly. under… (read more)

When I go to my wishlist or a friends wishlist on the Amazon site using Firefox I get an error message Amazon has encountered an error. Please try again shortly. under the item. But in Microsoft Edge or Chrome the item is selected without a problem. I am using firefox 133.0 64 bit.

Asked by psundwall 22 hours ago

Last reply by markwarner22 18 hours ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 5 days ago

Last reply by jonzn4SUSE 18 hours ago

How to resstore the log-on for a locked computer

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encounte… (read more)

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encountered this.

Once I knew that I would need to take the computer to a repair shop, I removed the log-on so that the repair shop would not need to enter it each time they had to restart. The problem for which I am seeking advice was how to restore the password that one sees when waking a password-protected computer.


I had only done that a few times over a number of years, and thought that it would be simple. I started looking up how to do this, began to encounter all sorts of methods, none of which would work. I finally realized that with the passage of time, the way(s) to do this have changed. Given the plethora of perhaps well-meaning but wrong, expired, etc. methods, I posted on the Windows 11 Forum; quite to my surprise, the only person so far to respond has sent me two links. He admitted that the first was incorrect, so I tried the second, only to find myself bewildered, wondering what that site had to do with what I was asking for.

Earlier today, it seemed to me that I should post here. I have read about the Master Key, which might serve my needs. As I have never used one, and as I store my passwords in KeePass and don't want to change that, would creating one to be used only when logging on, and continuing with KeePass work for me?

Yes, this is somewhat lengthy. My missive is to try to explain what happened, what I have endeavored to accomplish, and post in the hope that I can once again be able to lock my computer. The chance of it being stolen given where we live is slight, but even though my actual log-on password is short, the average thief, so to speak, likely would not figure it out. Having a password serves more for my comfort that anything else.

Thanking you in advance, lest I forget.

Strictly as an aside, the time and effort I have taken so far reminds me of the twenty-seven months involved in my establishing a fire protection district, with perhaps 95% of those efforts being mine. I won that battle, I would like to win this one.

Asked by John Liebson 19 hours ago

Last reply by markwarner22 18 hours ago

Unable to complete transaction

I am increasingly unable to complete transactions using Firefox. I've been a Firefox users for years and I've never encountered as many problem as I am now. Websites gi… (read more)

I am increasingly unable to complete transactions using Firefox. I've been a Firefox users for years and I've never encountered as many problem as I am now. Websites give me error messages saying they are unable to confirm my log-in credentials, or something similar. I've contacted a number of vendors who say that they are noticing an increase in the number of customers saying the same thing. My only recourse has been to place the order on the phone OR use another browser. What's up? Thanks.

Asked by tosca2 2 days ago

Last reply by markwarner22 19 hours ago

Temporary web page disruptions

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. W… (read more)

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. What's up ??

Asked by meuch1 6 days ago

Last reply by jonzn4SUSE 19 hours ago

please sir I need your help is apps setting my mobile but I am not

Please sir I need your help I do not understand everything person I am not English speaking hundred percent I'm not English speaking 100% and not mobile operating accurat… (read more)

Please sir I need your help I do not understand everything person I am not English speaking hundred percent I'm not English speaking 100% and not mobile operating accurately something something understand I'm not intestine I am very very poor man I am sharp before don't mind this apps setting the my mobile thank you

Asked by MD ARMAN 20 hours ago

Last reply by markwarner22 19 hours ago

Mozilla virus pop ups- legit?

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit? I have run my… (read more)

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit?

I have run my anti-virus and malware and they show nothing. I also have pop ups blocked.

Asked by Peter Lund 20 hours ago

Last reply by James 19 hours ago