Multiple Issues

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I u… (read more)

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I use Firefox, and while I don't believe Firefox is the problem, I thought I'd post some of them here (the short version).

Links open by themselves without me clicking or tapping on them. When I'm in a Hotmail email or message board compose screen, or a web page with fields to enter personal information, very often when I click to a spot, the screen scrolls up by itself (happens in Chrome too). Sometimes, writing an email, when I click to a spot, the cursor will instead appear a few lines up (not where I clicked). Even if I don't click, the cursor might, all of a sudden, jump somewhere else while I'm typing, or paused typing (even in a Google search field). At times, when I hit the backspace - to remove characters, text - I'm taken back to the previous web page instead. I have seen this complaint when I searched it. But I don't want an Add On that disables the backspace. I just want it to work as it should, not take me back a page.

And no, it's not malware. And I didn't have these issues with my old Windows 8 and 8.1 laptop.

Asked by Steve09 6 hours ago

Last reply by FredMcD 1 hour ago

websites saying my browser needs to be updated but it already is

sometimes when i go to certain sites i use often, it says i need to update my browser to use certain features, but i already did update my browser to the latest update, a… (read more)

sometimes when i go to certain sites i use often, it says i need to update my browser to use certain features, but i already did update my browser to the latest update, apparently many websites keep saying im still in firefox 78 when i try to update it says its already updated to the latest version, is there any way to fix this without reinstalling firefox.

Asked by persistedsphinx 2 hours ago

Last reply by FredMcD 1 hour ago

Google Earth won't load in browser; constisently stuck on loading screen

Hello all. For the past couple months i've been able to use the web version of Google Earth within the browser with little to no issue. However, about a week or two ago I… (read more)

Hello all. For the past couple months i've been able to use the web version of Google Earth within the browser with little to no issue. However, about a week or two ago I discovered Google Earth stopped working whenever I tried to use it. I would navigate to Google Earth's website, click "Launch Google Earth", and be met with this loading screen which never changes. I went to Google for help and they had me run Memtest86 on my computer, to which I found all of my RAM sticks were fully functional with 0 error or issue.

I am using the absolute latest version of firefox as well as my operating system. I am running Windows 10 on a custom built PC for gaming, 64-bit. I've tried the following:

-disabling browser addons -restarting firefox -disabling my antivirus -disabling my antimalware -restarting computer (multiple times) -disabling ALL of my browser addons

Now at first google earth wouldn't load in google chrome either, but at some point during my troubleshooting for fixing google earth on firefox, google earth began loading in chrome with no issue. As of now the only browser that can't pull up google earth is Firefox. I've attached a screenshot of the error messages I see when loading Google Earth in firefox.

Please, any and all help would be greatly appreciated. If there's anymore relevant, useful information I could provide then please let me know.

Asked by jocusmo 1 day ago

Last reply by FredMcD 1 hour ago

html <audio>

Can anyone tell me why the following html code doesn't work: <audio autoplay> <source src="file.mp3" type="audio/mpeg"> Your browser does not support the a… (read more)

Can anyone tell me why the following html code doesn't work:

<audio autoplay>
  <source src="file.mp3" type="audio/mpeg">
Your browser does not support the audio element.
</audio>

I must say, it does work in Microsoft Edge, but in no other browser, including Firefox. And how could I make it work? I want the audio file to start playing when the page is opened, in the background, no controls, no loops...

Thanks in advance for any help.

Asked by Jos 1 day ago

Last reply by jscher2000 6 hours ago

Firefox resets every morning

Every time I wake up, firefox has reset like i am opening it for the first time. i have to log in every morning, which is different from other browsers. i am wondering, i… (read more)

Every time I wake up, firefox has reset like i am opening it for the first time. i have to log in every morning, which is different from other browsers. i am wondering, is this a feature, or a bug. it also resets extensions, bookmarks, and logins. this is very annoying for me.

Asked by Lewis Dunn 6 hours ago

Last reply by cor-el 6 hours ago

Recently there has been a 10 second delay when clicking links in firefox

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else? Whatever it is, it is very irritating. The firefox window freezes… (read more)

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else?

Whatever it is, it is very irritating. The firefox window freezes for 10 seconds after clicking a link. On Windows 8, Firefox 86.0, 64-bit.

Asked by fullscreener_notoolbar 6 hours ago

Last reply by jscher2000 6 hours ago

firefox update earlier today has resulted in verious webppages crashing the browser

Hi, A firebox browser automatic update earlier today has resulted in various pages I visit subsequently crashing the browser. It is particularly problematic because one p… (read more)

Hi,

A firebox browser automatic update earlier today has resulted in various pages I visit subsequently crashing the browser.

It is particularly problematic because one page that now crashes is my Barclays Bank login page, which I normally check every few days.

I know that rollback of updates is not recommended, perhaps not even allowed, but surely if an update results in a page like Barclays crashing the browser then there must be a fix pending?

Please do not reply with "try another browser" or "try your phone" - I don't do banking on my phone, and find both Chrome and Edge packed with too much ad crap, making browsing painfuly slow.

I would prefer you to reply with "Here is how to fix it so you can continue to use Firefox..."

Kind regards,

R

Asked by therobertc 9 hours ago

Last reply by cor-el 7 hours ago

How to retrieve an add-on account

Hi, I'm the administrator for Dol Celeb, a website and there is some years ago, i've created an account for themes : https://addons.mozilla.org/fr/firefox/addon/dol-celeb… (read more)

Hi,

I'm the administrator for Dol Celeb, a website and there is some years ago, i've created an account for themes : https://addons.mozilla.org/fr/firefox/addon/dol-celeb/

We have changed or website design and i'd like to create a new theme for my community. The problem, i've no longer access to this account and i've no idea how to retrieve it. I've still got all Dol Celeb mail address but that seems no one is the related to this account.

Is there a way to do something ? It should be nice to retrieve this official page we have created.

Thanks by advance for your help

Asked by Ervael 9 hours ago

Last reply by cor-el 8 hours ago

Why do PDF's from Outlook all of a sudden open in Firefox? How do I turn this off?

Yes, I have set the options to open, see attached. If I go to a website and click on a PDF it will open in Adobe Reader. When I go to Outlook.live.com for my email and c… (read more)

Yes, I have set the options to open, see attached. If I go to a website and click on a PDF it will open in Adobe Reader. When I go to Outlook.live.com for my email and click on the PDF it opens them in a Firefox preview. When I print them from Firefox it takes an average of 5 minutes per page. If I download and open in Adobe it takes seconds to print the entire file.

Asked by johnaclayman 10 hours ago

Last reply by Fedtsten 9 hours ago

persevering data retoring session

I sought without answer to see how to PREVENT restoring previous sessions, freezing my computer because FF did not clear previous sessions, internet access freezing when … (read more)

I sought without answer to see how to PREVENT restoring previous sessions, freezing my computer because FF did not clear previous sessions, internet access freezing when social media sites weren't cleared, as they used to be. And then, reading the solution on, how to access restoresession options, I come upon about:config and search browser.session I see the problem. Instead of setting options to clear previous history, FF now has uncountable options which - hide browsers I've deletes, like Bing - maintain restoring sessions up to 5, 10, 32 times, even though I've set the option to never - keep data I wanted deleted, in Top sites, in pocket, in other options - set Google as the default translator even though I've chosen not to use it I am seriously disappointed in Firefox and Mozilla. I have used it since I found it one- two ? decades ago because it WASN'T wired into the top-heavy, data-excessive, intrusive-spying behemoths of Google and Microsoft. Did Google buy you out, or something? I do notice that the wonderful creative-commons data options have been swallowed up by those icons of not-for-profit and community sharing, google-android, every for-profit phone companies (ATT, Verizon,etc.) How sad and ironic. I found my solution was, select 0 for many, many browser.?? options and deleting the history I found in various switches. Posting this to share my disillusion.

Asked by tina 14 hours ago

Last reply by cor-el 9 hours ago

Bookmarks rearrange themselves, cannot delete duplicates

Hi. Over the past few weeks my bookmarks rearrange themselves. For example, I have several folders in Bookmarks Toolbar, and I alphabetize the bookmarks in each folder.… (read more)

Hi. Over the past few weeks my bookmarks rearrange themselves. For example, I have several folders in Bookmarks Toolbar, and I alphabetize the bookmarks in each folder. Now they rearrange themselves, and frequently generate duplicates. When I try to delete a duplicate, both bookmarks are deleted. Help, please!

Asked by twobitranch 12 hours ago

Last reply by cor-el 9 hours ago

Can one hide the Minimize button on the header bar.

Hello everyone, I'm working on customizing the Firefox experience for users within my organization. I have to really limit their access. One of those requests were to pre… (read more)

Hello everyone, I'm working on customizing the Firefox experience for users within my organization.

I have to really limit their access. One of those requests were to prevent users from minimizing their active Firefox window.

I've found articles like the one below that show how to hide all the buttons: https://support.mozilla.org/en-US/questions/906698

However it does not suit the purpose. since it removes all of them and only on full screen.

Is there a way I can just hide the minimize button so that the user can just hide the minimize button?

Any help would be greatly appreciated.

Asked by Gpx45 15 hours ago

Last reply by cor-el 9 hours ago

Custom file for custom application being downloaded as text file, appending ".txt"

When I download a file with my custom extension, i.e. "sample.abc", it is becoming "sample.abc.txt" This does not happen in Google Chrome. Any idea why this is coming ov… (read more)

When I download a file with my custom extension, i.e. "sample.abc", it is becoming "sample.abc.txt"

This does not happen in Google Chrome. Any idea why this is coming over as "text/plain" mimetype and how to fix it?

Asked by jerseyfonseca 14 hours ago

Last reply by cor-el 10 hours ago

Persistent Find Bar

I was wondering if their was a way to switch the find bar bar back to the old way of searching. The way it is now is annoying. When I use find it's usually the same searc… (read more)

I was wondering if their was a way to switch the find bar bar back to the old way of searching. The way it is now is annoying. When I use find it's usually the same search across multiple tabs. Now I have to open the find in each tab and if I change the find in one tab it doesn't change across the other find bars so I now have to change each individually. Thanks.

Asked by lumania 12 hours ago

Last reply by cor-el 10 hours ago

Firefox v86.0 reverts back to previous version.

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser … (read more)

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears:

You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox.

                                                                               Exit              Create New Profile

Asked by kerwin_washington 11 hours ago

Last reply by FredMcD 10 hours ago

setting defaults for the browser, no matter how many times I try to set my prfferances they change back to the original ones. no I am not able to put in suggestions.

setting defaults for the browser, no matter how many times I try to set my preferences they change back to the original ones. no I am not able to put in suggestions. … (read more)

setting defaults for the browser, no matter how many times I try to set my preferences they change back to the original ones. no I am not able to put in suggestions.

Asked by HP Laptop 11 hours ago

Last reply by FredMcD 10 hours ago