Firefox Community Forum

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempted starting Firefox in Maintenance mode, Uninstalled and reinstalled and I still get the crash reporter. Refreshing Firefox at the uninstall process does not fix it.

I'm running Windows 11 Enterprise edition, fully patched w/ Firefox 146.0.

The 4 Windows updates that were installed:

Uninstalled KB5072033 Uninstalled KB5070311 Cannot be uninstalled KB5072641 Cannot be uninstalled KB5071142

Still didn't fix the problem.

These are the recent crash reports:

Crash ID: ⁨bp-8ec5b63c-4408-437c-b9bb-f4d5b0251213⁩ Crash ID: ⁨bp-ce396463-0a75-46b6-8131-33cce0251213⁩ Crash ID: ⁨bp-ea0b59dd-1cee-48da-957e-949120251213⁩ Crash ID: ⁨bp-f9342e01-1a55-4387-af6d-3b8ef0251213⁩

Any help is appreciated!

Either recommend an extension/helper or do a redesign for laptops. I've seriously been looking at abandoning FF but I've been using it for so long now that the idea of learning a new one isn't cute. Three stacked banners at the top leave a pretty small area for what I want to read/do. Full screen is nice but then the bookmarks vanish. Please for the love of FSM do something about this before I'm forced to leave.

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything.

Why is yours the only browser that does this, and how do we stop this from happening.

This is having an effect that is starting to drive me away from using all your products.

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

I recently got kicked off wifi right as I was opening Firefox and it deleted the website data of ALL my tabs. I had loads of design references in this window. How do I recover? Screenshot attached. All that blank space is open tabs with no web adress at all. clicking on it converts it to a 'new tab'. Am I screwed?

I had once used my computer for my husband when his was down. Now when I'm in my computer in a web site, an example send a recipe to myself, when it comes in my email it comes from his account not mine. I've went on to his unit made sure my computer was not signed on using his account. I think it's coming thru Google but I can't figure what where & what to do about it. I attached an image showing the first account that comes up when going to google. I can go up to change the account to mine. But if I'm in site then send something it still shows his account & any response goes back to him not me. This causes much confusion as you can imagine. Is there a way to make this stop?

After the last Firefox update (146.0), my bookmarks bar only shows thumbnail images. The descriptive text which was previously black text on white back ground now appears to be white text on white background. (Whether my system is set to light theme or dark theme.) This happens on all of my Windows computers (both 10 and 11). How do I resolve this problem?

After a couple of years just receiving emails on my phone, I decided to sort out how to send them. I see that the Thunderbird App can be installed simply by pointing phone at desk top screen QR code. I clicked onto Thunderbird Settings/Export for Mobile then clicked 'export' and got request for Username and Password, but have not got these to hand and don't know where to find them. Tried various answers on Google to no avail. Photo of 'Windows Security, Mozilla Thunderbird' request box appears below (hopefully) Thank you

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up)

when I close firefox it hibernates fine

when I go to powercfg /REQUESTS its the audio card that is driving the wake up

In settings I have turned media.video-wakelock. to FALSE etc and firefox still wakes the computer

Yesterday I tried to update Firefox to 146.0, but the update failed, consistently. Here's what I did: Seeing the usual "There is a new update available"-pop up, I accepted. "About" screen came up. I clicked the button "update to 146.0", but no download started. I waited about 15 minutes, but still no download. I closed the window. Next, I tried the menu option: "Help->About Firefox". "About" screen came up. I clicked the button "update to 146.0". Same as above, no download.

Before anyone asks the obvious questions: Yes, I was connected to the internet the whole time. I checked that by calling up random pages. No, my firewall was not blocking Firefox. No, it was not just one quirky device. I tried it on laptop and desktop both. Yes, I did close and restart Firefox, I even rebooted the devices, and tried again. Same problem.

Now while my workaround (see below) helped, there is still the question of the update process failing in the first place. For me, that brings up two pressing issues at least: 1. Has anyone external tampered with the update process, maybe with malicious intent? It has happened to several software distributors, most recently the guy behind Notepad ++. 2. What happened to people relying on automatic (i.e. not prompting) updates? Did they even notice they were not being updated?

Not a solution, but a workaround: I synced all my setting to my Firefox-account (worked just fine, no problems), downloaded the newest installer, installed the new version on top of the old (worked like a charm), started new version, all just fine. I did not even need to sync my settings back, all was kept intact. Excellent!

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.