منتدى دعم ”Firefox“

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

Since I updated to version 113.0.2 every time I try to open certain websites, Firefox shows an error message "SEC_ERROR_UNKNOWN_ISSUER". Once I choose to accept the risk and continue it redirects to the IP address "79.137.248.81" that redirects to spam. This happens on multiple sites, certain popular sites such as google work perfectly.

Yesterday I uninstalled and installed the browser. I rkilled and scanned my system with Malwarebytes, Avast and HitmanPro. I also have no malicious addons I found. Nothing worked.

I am attaching pictures of how the error shows.

Please Help.

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

Dear Anyone

You'll laugh like drains. I've got PagePlus 9 which lets you design .PDFs with fillable fields in, the idea BEING I could send out a form which anyone could fill in in their browser without having to understand word-processing. Looked great in PagePlus 9, loaded it into Firefox and it sucked royally - fields and data all over the show. Back to the drawing board. Nearly 5 hours and countless revisions later, it still sucked royally in Firefox.

Then I tried it in Chrome, Edge, Hola and CCBrowser and it worked like an absolute dream. Displayed perfectly. Let you enter data perfectly. Put it back into Firefox and it immediately sucked blue whales through thin straws again. So it's GOT to be a hewge bug with Firefox and .PDFs. Anyone know what it is and how to handle it?

In retrospect, I, too, find it Pretty Darned Funny that I didn't think of testing it in another browser before spending 5 hours on the thing! But if it's a Firefox and PDF bug, why's nobody spotted it in Developerland? That's the bit I don't get really. (If they HAD, surely they'd've just opened up the inner workings of another browser, learned what they were doing wrong and used what they'd learned?)

Can reload it and take screenshots if requested.

Yours puzzledly

Chris.

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

This has happened twice. All my passwords were removed from the Fire Fox PW Manager. The first time, Google ended up with apparently this PW list created w/FF. I never knowingly gave permission for this. Second time my Primary PW will no longer work and I had entered the PW correctly.

Tried to set up a new PW file on FF, which I had since upgraded, but it will not accept my "last PW".

Please see changed email.

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the new Firefox. Please help, for me, loosing that much of bookmarks and passwords, is just like a matter of death and life.

nearly all page wont load, it just spins. sometimes after a couple of refreshes the page will come up instantly. this happens to 80 percent of pages. I have reset, but didnt help.

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

Why am I suddenly getting notifications with a tone appearing in the upper right corner of my screen from various entities like supermarkets, NextDoor, etc? This just started happening.

I run Windows 11 on my Laptop. Every few days, Firefox slows down so much that it becomes essentially unusable. If I uninstall and then reinstall, it works fine for a few days, and then it repeats its slow performance. I like Firefox, but if this continues, I will have to switch browswers.

Please help.

David

I am in the US. In the list of Search Shortcuts in firefox preferences, amazon is listed and used to be simply amazon.com. At some point it switched itself to amazon.de...Now anytime I go to amazon, I land on the German version. Yes, I use a vpn, but I never personally set the search shortcut to amazon.de. It happened without my permission. And I'd like to edit it back to the US version but there does not seem to be a way to Add the correct version without installing an extension which should be unnecessary. I can remove the wrong version of course, but then how to add the correct version and prevent it from switching without my permission?

I am on a mac, high sierra, firefox 113.0.2

Thank you.

Hi.. Last few upgrades, Firefox browser will not keep passwords to bookmark sites. Have to go thru a lot of trouble to sign in to any password sites that is not saved any longer in Fire fox browser.. Tried all kinds of setting in Firefox and disable our virus programs and win 10 items to find a way to save pass words. Google and other browser will save the pass words. Noel in ca. noelw at yahoo.com

When editing - composing a new email in Yahoo mail, the ENTER key is not making a NEW LINE. Resulting, I cannot write multi-line emails. But, when switching to Google Chrome, I have no issues, and ENTER key is working as it should.

HI

I am new to Firefox browser, my IT guy recommended it over Chrome.

My issue is that I use Gmail as my email client, now I am all setup and been working all day, I have found I have to download my customers attachments, I can't drag them from the email to a folder.

I can open Chrome and still drag them from there but not Firefox

Am I missing a setting to tick? or and extension to use?

Scrambled Fonts: I see that many people have this issue. I am unable to resolve this. Starting in safe mode fixes the issue temporarily, but I am tired of this. As Firefox is the default browser throughout all my Apple Macs in my studio, I need to resolve this bug. I have also checked Safari and Chrome to verify this is a Firefox issue. The other browsers do not scramble fonts, and I have found no helpful topic article that can fix this.

Before I jump to Chrome as my default browser, I thought I would contact support to see if this can be salvaged.