Firefox Community Forum

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

In an organization that already implements Mozilla Group Policy Templates to enforce various features and settings, how do they set up the Group Policy to disable this new VPN feature organization-wide?

I've checked the existing Group Policy template documentation and can not find any reference to this feature.

I saw the update that you added vpn to firefox, but I can't use it. It doesn't show up in the toolbar anywhere and there are no vpn options anywhere in settings. When I try and create a second profile THEN I get the vpn option but when I click on it it says that I can only use it with the original profile.

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to activate the new free Firefox VPN tool. The button is simply not there ! How do I start the free VPN without the button ? I am located in France.

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in my browser and also it is showing nothing related to VPN in settings.

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to toolbar. The icon is not at upper right corner of browser. And I found no way via Customize Toolbar to add the new VPN to toolbar.

I use Firefox on a Macbook, and occasionally on my IPhone SE. I have no sense of what 50GB of web browsing means. I play episodes of French in Action from Learner.org. Very occasionally stream movies.

After about 20 days since installation, I have 27GB left.