mozilla vpn

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VP… (read more)

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VPN and select the location but no instructions are available for this or at least the instructions are not clear.

Asked by congofriends 3 months ago

Last reply by cor-el 3 months ago

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On … (read more)

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On facebook many times areas show up blank and therefore non functional. Functions on yahoomail also at times just don't work. When I go to chrome or safari there is normal functioning. I did a refresh of firefox and it generally worked a bit faster but didn't improve the problems I just described. Also for your info I've spent a very very long time trying to find how to contact you. You really don't make it easy. I have been using firefox mainly for many years and prefer it to other browsers, but if it doesn't work properly are needed websites, then of course I will have to discontinue. I hope you can fix the problem. I have a macbook air, don't know how you can fix it if it's not a general problem. Hope you all do. Thanks. Samana Fisher

Asked by samanaji 1 week ago

Last reply by roypaxton5 6 days ago

msn homepage format has changed today

For years my firefox browser has had msn as my homepage and it has never changed in how it looks and is layed out. Today it has changed and it is terrible. Using MS Edg… (read more)

For years my firefox browser has had msn as my homepage and it has never changed in how it looks and is layed out. Today it has changed and it is terrible. Using MS Edge it is still the same as always so Firefox must have somehow changed how msn homepage looks. I want the msn homepage on firefox that I am used to and like....NOT the one from today that changed. Please tell me how to get the msn homepage I want back on Firefox. Would it maybe be to install a former version such as v92 of firefox so the msn homepage is how I am used to? Please advise and thanks much.

Asked by golfadams 6 days ago

Last reply by cor-el 5 days ago

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (read more)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 5 days ago

Last reply by CMECb.ka 3 days ago

This newest upgrade has created the worst!

I just installed the most recent upgrade and it is worthless. I have lost all my add ons, the spacing on the bookmark line is so small that it is unreadable. I tried to… (read more)

I just installed the most recent upgrade and it is worthless. I have lost all my add ons, the spacing on the bookmark line is so small that it is unreadable. I tried to figure out how to return my add ons and extensions to no avail. At this point, I'm going to start looking for another browser. What a waste of my time!

Asked by Irish Lass 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

Images on random sites refuse to load - no idea why

Hello, For a while now, I've had a strange issue where on random sites, Firefox won't load any images. I've already disabled all addons and had the same result, so that'… (read more)

Hello,

For a while now, I've had a strange issue where on random sites, Firefox won't load any images. I've already disabled all addons and had the same result, so that's not it.

Amazon is fine, all images load, but on sites like this one in the screenshot, they never do. In other browsers, it's fine.

https://gyazo.com/7bbacb2c120f300ae7fec7b4bf48c962

Asked by All Seeing Eyes 5 months ago

Last reply by cor-el 5 months ago

Email a webpage link in Firefox?

How can I email the link for a webpage I am on to someone? There used to be three little dots immediately to the left of the bookmark star on the page address that I coul… (read more)

How can I email the link for a webpage I am on to someone? There used to be three little dots immediately to the left of the bookmark star on the page address that I could right click and easily send the page link with. Now it appears to have disappeared (6/15/2021). Help!

Asked by barbara52 4 months ago

Last reply by Franz_von_Suppe 4 months ago

Typing 'google' for any reason causes a new tab to open up automatically.

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens… (read more)

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens shows the google main search page. What I have to do is type goo gle and then insert the cursor before the 'gle' part and back space. How do I stop this, please?

Asked by keshjig 4 months ago

Last reply by jscher2000 4 months ago

Can't sync or sign out

After logging in to my Firefox account, I am unable to sync or sign out. When I manually try syncing it just spins forever without doing anything. When I sign out and an… (read more)

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

Asked by mike.hamer 3 months ago

Last reply by ledezmacjl1 5 days ago

FF Connection issues

All of a sudden FF will not connect to the internet. Other browsers will connect. It says: If you are unable to load any pages, check your computer’s network connection. … (read more)

All of a sudden FF will not connect to the internet. Other browsers will connect. It says: If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.)

Asked by cello16 3 months ago

Last reply by FredMcD 3 months ago

How to get rid of red address bar?

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse ov… (read more)

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse over an invisible add on. It was unlabeled as well so I have no idea what is was. I deleted it and reported it but after closing firefox it did the same thing upon repopening it. Now the address bar is red and I don't understand why, how do I make it go back to normal. Also I have refreshed firefox a couple times but after each refresh it is the same thing.

Asked by jason.t.langdale 3 months ago

Last reply by TyDraniu 3 months ago

Signed out of Firefox account after app restart

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to s… (read more)

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to sign in again when opening Firefox - happens every time I use Firefox and doesn't happen on my laptop. Suggestions? Thanks.

Asked by Adam Lukecze 3 months ago

Last reply by cor-el 4 days ago

theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (read more)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter 2 months ago

Last reply by AliceWyman 2 months ago

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 2 months ago

Last reply by FredMcD 1 month ago