SPAM Email - I clicked on image - Fake Norton site

Can you scan my iPhone XR To make sure Indont have malware etc on my phone. I clicked an image in an email - “Thank you for your order” - I had just ordered something fro… (read more)

Can you scan my iPhone XR To make sure Indont have malware etc on my phone. I clicked an image in an email - “Thank you for your order” - I had just ordered something from Amazon - email from FAKE NORTON account!

Thank you for any assistance!!

Anne

nn.grady@gmail.com

Asked by anno 15 hours ago

Linux: Unable to grab a tab from a non-focused window

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Fire… (read more)

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Firefox window B to window A, I have to click first the window. I can't just intuitively drag the tab from a non-active window, because it will get ignored. It will just activate the window, ignoring the drag.

Firefox for Linux, running on Nobara KDE latest desktop. Confirmed also on KDE Neon latest desktop.

Asked by Jon 1 week ago

Last reply by Jon 17 hours ago

Firefox browser for Android--Add images on Bluesky

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor bo… (read more)

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor box on the top, the keyboard on the bottom. When I tap the image to add a photo, the keyboard disappears leaving only the box to edit the post and it doesn't go on to the next step where I would choose the image I want to upload. I'm using Firefox for Android 124.0 and a Galaxy A53 5G with One UI 6.0. Android version 14. Also, I have it set to use Spanish.

Asked by tim.elmer 20 hours ago

Unable to Drag and Drop some e-mails to Local Folder

Hi I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appea… (read more)

Hi

I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appear in the Inbox.

Asked by Graham Pontin 22 hours ago

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh 23 hours ago

Cookies on Start/Home page

Hi, I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. T… (read more)

Hi,

I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. This does not happen in Private Navigation, which i almost never use.

For me this is rather strange, I do not visit these shortlinks and already being tracked by those cookies. How can this be changed?

My settings are to clear all cookies and history at closure. Subquestion: Do I need to choose Options/Close or does this also work by clicking the X in the right upperhand corner to close Firefox.

Hope someone can shed some light... Lasco

Asked by orsettodiarco 1 day ago

tango brodcast pc on firefox

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back s… (read more)

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back shortly ... reload

Asked by doommax2 1 day ago

Securely Syncing Firefox Data Across Multiple Devices

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to m… (read more)

I'm looking for a reliable method to sync my Firefox bookmarks, browsing history, and settings across multiple devices while ensuring the security of my data. I want to make sure that my sensitive information remains protected throughout the syncing process. Can anyone recommend a secure solution or provide guidance on the best practices for setting up Firefox sync? Additionally, I'm interested in learning about any potential privacy considerations I should be aware of when using this feature. Any advice or recommendations would be greatly appreciated. Thank you

Asked by voice news3311 1 day ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 day ago

how to visit unsecured websites

I want to visit a unsecured web site (camping site). I notice these mom and pop websites are unsecured. How do I visit it. I'm a big boy and dint like to be told where … (read more)

I want to visit a unsecured web site (camping site). I notice these mom and pop websites are unsecured. How do I visit it. I'm a big boy and dint like to be told where i can visit. However, I don't mind a warning.

Ticked off John Hambrick

Asked by jhambrick 1 day ago

Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (read more)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Asked by Terrance_h 1 day ago

Last reply by Terrance_h 1 day ago

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 week ago

Last reply by HarryJarr 1 day ago

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 1 day ago

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 3 days ago

Last reply by Lisa Pearson 1 day ago

Win.Virus.Zard-10023240-0 within Firefox Setup .msi

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file… (read more)

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file Win.Virus.Zard-10023240-0. We believe this is a false positive, but was wondering if you could provide more insight into what Win.Virus.Zard is within the build?

Asked by william.swartz 2 days ago

Last reply by william.swartz 1 day ago

Some local plaintext files in latin encoding rendered with japanese font settings

A certain set of plaintext files are rendered in a weird way when opened in Firefox. Some plaintext files are rendered "MS Gothic", which is the default monospace font f… (read more)

A certain set of plaintext files are rendered in a weird way when opened in Firefox.

Some plaintext files are rendered "MS Gothic", which is the default monospace font for plaintext files in Japanese encoding. (Also, if I change font.name-list.monospace.ja to "monospace", the font changes).

However, the files are not in Japanese encoding, they do not contain a single character in Japanese encoding. Since the files are local, they have no HTTP headers to determine the encoding, so Firefox must have guessed the encoding somehow. How can I stop firefox from detecting those files as Japanese while they are not?

Also, I noticed that this issue happens only with long files. The shorter a file, the less likely it is that Firefox renders the file as if it had Japanese encoding.

Since I cannot reproduce the issue with smaller files and the files contain confidential information, I am unable to provide a minimal reproducer.

As a workaround, I could change font.name-list.monospace.ja, but this would change (potentially break) rendering of Japanese websites.

I'm using Firefox 124.0.1 on Windows 10, although this issue has been present for at least some months (at least 4 firefox releases).

The screenshot shows an excerpt where the text "C:\Temp\2024-" is partially rendered with Japanese glyphs and fully rendered with "MS Gothic" font which is hard to read with ASCII characters.

PS: I [censored] some of the information in the "Troubleshooting Information" field below.

Asked by christian.stadelmann 1 day ago

no access to my online accounts

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic com… (read more)

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic company. I have accounts with both and CAN NOT even get to the "members sign in page" what is going on? BTW I have tried to read all the info posted on Mozilla and it doesn't make any sense to me at all as I am NOT... NOT... and IT technician, merely an end user.

Asked by jasutton100 1 day ago