منتدى دعم ”Firefox“

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:

https://sede.agenciatributaria.gob.es

https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

Just recently I have noticed that the Closed Caption is way out of sync when streaming Prime movies on my PC. CC works fine in Edge, but not Firefox. Looking for some things to try to fix this.

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to get this working as I need it . I am willing to change back to Firefox - but I have know interest in using goggle - I have been hacked several tiems through that browser. my email is [edited] @thecrawfords.com - I have my own domain. and more resectly it getting block as not valid when I respond to answer a question. Your thoughts on how to fix.

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

Hello Support Team,

I hope this message finds you well. I have been facing a concerning issue with my website's page load times, specifically the homepage. It takes an unusually long time for the page to load completely, resulting in a poor user experience for my visitors.

Background: I have designed and developed my website with great attention to detail, ensuring an attractive layout and engaging content. However, despite my efforts, I noticed that the homepage takes significantly longer to load compared to other pages on the site. This issue persists across different browsers and devices, affecting both desktop and mobile users.

Impact: The slow page load times have led to higher bounce rates and decreased user engagement. This is a matter of concern as it adversely affects the overall performance and success of my website. I understand the importance of providing a seamless and efficient user experience, which is why I am reaching out to seek your expert guidance and assistance in resolving this issue.

Request: I kindly request your support in identifying the underlying cause of the slow page load times and providing appropriate solutions to improve the website's performance. My website URL is https://cloudrcmsolutions.com/ for your reference.

I have already taken some measures such as optimizing image sizes, minifying CSS and JavaScript files, and leveraging browser caching. However, despite these efforts, the issue persists.

I greatly appreciate your expertise and prompt attention to this matter. Resolving this issue is vital for enhancing the user experience and overall success of my website.

Thank you for your time and assistance.

Sincerely, Faisal Email: [removed email from public forum]

Hi I'm having problems sending emails, with a constant message, as per the example posted here: SMTP error from remote server for RCPT TO command, host: devon-gov-uk.mail.protection.outlook.com (104.47.11.74) reason: 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [DB5EUR

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.

Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

I bought a new laptop. I installed ZoneAlarm and Virus Protection for Windows 11 as I thought Maybe Wolf and Windows Defender might be the problem. I did everything suggested by Mozilla to get it to let me log on. To no avail.

I did everything. I still cannot get access to https://www.chewy.com - despite my logging in many many times. Please tell me how to fix this. This is STUPID!

This is the error message I keep getting: Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server.

Reference #18.da94d817.1685493790.6b7842

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firefox, on a fresh install or windows 11 Pro, it's very annoying.'

Dear, Sir/Madam The website is blank. https://schoenhalde.de/tierkrematorium-balingen/ The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order.

To date, I have restarted windows, restarted firefox, made sure both Windows AND Firefox are fully up to date (On a PC), and I have even tried starting FireFox in safe mode- I still cannot drag tabs.