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javascript void 0 error

Hi all, I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way when i click on chat now button, it… (read more)

Hi all,

I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way

when i click on chat now button, it does nothing. I have installed the latest firefox ver 76, whitelist this webstie, untick pop up block, install shockwave flash 32

even if i go directly to livechat link which that button suppose to go this: https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2fTCOM%3aCrowdsupport%3aConsumer

it still doesn't help because it simply show javascript void 0

anyone can help? thank you

Asked by ahupito1 4 days ago

Answered by cor-el 4 days ago

  • Solved

no history ===> add-ons don't work anymore (Firefox 75.0)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug? Pr… (read more)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug?

Previously, Firefox had the option of clearing history on exit while the add-ons were still working, which I think is a much better option! (Or is this option still available? I can not find him.)

Asked by Aventurijn 1 month ago

Answered by jscher2000 1 month ago

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Browser does not load "https://overdrive.in". Gives error.

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to o… (read more)

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to open it now. - Cleared history and cache and cookies. - Check for the ipv6, DNS prefetch and No proxy fixes in firefox. - No malware found via BItdefender, Panda Cloud and Malwarebytes.

It specifically fails to load with the following error code: An error occurred while processing your request. Reference #97.15e51cb8.1587195116.5338f60

Any pointers ?

Asked by rocker.manoranjan 1 month ago

Answered by rocker.manoranjan 1 month ago

  • Solved

Embedded maps not loading for certain websites

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine) There are two embedded ma… (read more)

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine)

There are two embedded maps on here that don't load:
   https://www.nytimes.com/interactive/2020/us/coronavirus-us-cases.html
And the main map on here won't load, and its my first time using this site:
   https://www.zumper.com/apartments-for-rent/new-york-ny

Here's what I've tried in solving this issue:

 - Turned off the Enhanced Tracking Protection for each of these sites
 - Disabled all of my extensions and restarted FF
 - Started FF in Safe Mode
But none of these fixed the issue. The only thing that works so far is to use a brand new FF profile, and then the embedded maps will load on these sites.
So, why doesn't Safe Mode work? What is it about my main profile that is causing the maps not to load?
Btw, I'd prefer not to rebuild my profile from scratch, as it would take lots and lots of time to get everything set back up again in the new profile.
Thanks, Darren

Asked by Darren 1 month ago

Answered by Darren 1 month ago

  • Solved

Web pages load slowly.

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably … (read more)

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably fast (35.7 Mbps). I tried the following:

  - Safe Mode, no change.
  - Refreshed Firefox, no change.
  - Disabled Antivirus and Firewall, no change.
  - Disabled Network Proxy, no change.
  - Content Process Limit set at 8.
  - Firefox is using 550 MB of memory (out of 10.2 GB)

There are instances when Firefox does load pages quickly, but they are increasingly infrequent and not predictable.

Asked by moldyfly 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cl… (read more)

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cleaned the regystry - no luck... please help me

Asked by link_777 3 months ago

Answered by FredMcD 3 months ago

  • Solved

Firefox crashes when I minimize window being presented in Google Meet. How do I fix/prevent this from happening?

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being … (read more)

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being presented, just fine, 4) If I *minimize* the window being presented, the tab crashes. 5) the problem does not occur if I present the entire screen, rather it has to do with the window being presented becoming minimized.

Win10/drivers/Firefox all up to date - problem persists even in Firefox's Safe Mode.

Asked by DCV 2 months ago

Answered by DCV 2 months ago

  • Solved

Firefox73.0 Lockwise not listing saved passwords and logins

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the… (read more)

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

Asked by DDS94 3 months ago

Answered by cor-el 3 months ago

  • Solved

Performing TLS Handshake slowdowns

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://… (read more)

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://support.mozilla.org/en-US/questions/1175357 seems to be the exact same issue however nothing in the thread resolved my problem.

I'd like to stay with Firefox but it's not worth it at this time. :(

Any thoughts/help are much appreciated.

Asked by dovholuk 2 months ago

Answered by dovholuk 2 months ago

  • Solved

I can’t open reddit, but all other websites are working well

Within 2 or 3 days I can’t access in the reddit webpage, it doesn’t even load (see Screenshots). Disabling add-ons did not help. It opens normally on Edge and in the mobi… (read more)

Within 2 or 3 days I can’t access in the reddit webpage, it doesn’t even load (see Screenshots). Disabling add-ons did not help. It opens normally on Edge and in the mobile Firefox, and Reddit app. Any other sites work well.

Asked by NyanCat 2 months ago

Answered by FredMcD 2 months ago

  • Solved

My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (read more)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 3 months ago

Answered by !~* B a B y D o LL *~! 2 months ago

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Version issue connecting Android to Firefox

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefo… (read more)

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefox 73.0.1 and in my Android phone I have Firefox 68.5.0. If I try to connect I get a message which tells to update Firefox from 68.5 to 71.0 (minimum supported version) but I can't find this version anywhere. I have installed Firefox Nightly for Developer in my phone but now the problem is that the version is too recent... What should I do?

Asked by Marco 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (read more)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 3 months ago

Answered by cor-el 3 months ago

  • Solved

How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (read more)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Asked by lenstalkhru 3 months ago

Answered by lenstalkhru 3 months ago