Showing questions tagged: اعرض كل الأسئلة
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Promp to open/save file is missing since last update

Hey Mozilla! I'm a big fan of your product, and I use it on my Windows 10x64 PC and my Note10+ Android 12 smartphone. Since your last update, there is a problem (on the P… (read more)

Hey Mozilla!

I'm a big fan of your product, and I use it on my Windows 10x64 PC and my Note10+ Android 12 smartphone.

Since your last update, there is a problem (on the PC mozillla browser): when a click a link to download a file, automaticly is open a new window that OPEN the file. Before the last update, when I was click-ing the link, I remember that the browser was open a small window and promt me to OPEN or to SAVE the file. Now, that function is missing. (I have checked different web sites, including whatsapp for desktop, the problem is persisting).

I haven't changed any settings, the box is checked for "Always ask you where to save files".

Thank you!

Best regards, Bogdan

Asked by broasca.bogdan 9 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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changes to file download locations in version 98

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, e… (read more)

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, even if I'm not saving it, is saving a copy of itself onto my desktop. (To be precise, D:\OneDrive\Desktop). And I look at up to 20 files per day, so this is getting pretty annoying.

My regular downloads directory still exists, and that should be where temporary copies of files are being stored prior to my closing or saving them (right?). But it's empty.

Note that under Settings > General > Downloads, the default is set to Always Ask rather than one specific directory. However I believe that is for the "permanent" version of the files, not the temporary version.

How do I get Firefox to revert back to the pre-98 defaults for the temporary versions of files? I was hoping this change was a mistake but I see that 98.01 did not fix it and from the article referenced above, it looks like changes were made deliberately. And the desktop is clearly not a place where temporary files should be being placed.

Thanks.

Asked by Brent 8 months ago

Answered by Terry 8 months ago

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Download panel opens with every single download

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't … (read more)

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't find a way to stop that from happening.

[came across another question that brings up the same issue], but that one focuses more on a site presumably changing about:config rather than the issue of the download panel itself.

Asked by elbruno3593 8 months ago

Answered by cor-el 8 months ago

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View attachment problem with Yahoo mail in Firefox

Recently I found that I can no longer view attachment in Yahoo mail without downloading them. Previously I was given an option to view or download. I suspect this is an… (read more)

Recently I found that I can no longer view attachment in Yahoo mail without downloading them. Previously I was given an option to view or download. I suspect this is an update issue. Is there a way to correct this to the previous options?

Asked by algaines66 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Can't open WAV or XLS files in Firefox

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, bu… (read more)

When I click on a WAV file or try to open an Excel attachment, I only get the download window. I went to settings and tried to change the default program to open them, but I don't have WAV or Excel in my list and when I try to search for it, nothing comes up. What am I doing wrong? It was all fine before the update from Tuesday, 3/8/22. After that update I had to go in and change all the programs back to the ones I had set up for pdfs, word docs, mail, jpegs, etc, so it clearly reset everything back to Firefox defaults, but why are those file types missing from my list and not coming up in the search window so that I can assign a program to open them?

Asked by jfwelsh 8 months ago

Answered by Terry 8 months ago

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downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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downloads panel

With the new version (98.0), a new behavior emerges. I do many image downloads individually (save image as), and now, when I download an image, the download panel comes u… (read more)

With the new version (98.0), a new behavior emerges. I do many image downloads individually (save image as), and now, when I download an image, the download panel comes up, a new feature, but it is an annoying behavior. I prefer the old way: when I want to open the downloads panel I click on the download icon on the menubar. This page apparently describes this new behavior: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu How do I prevent the downloads panel from automatically opening when I don't want it to open? Unfortunately it's tough to get a picture of this. I tried for a movie on my phone so maybe you can see what it looks like, though right now it looks like it won't upload.

Asked by lemonodo 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Automatically open the Downloads panel

In the new version, the Downloads panel automatically opens whenever I save/download a file. The problem... it STAYS open. How can I turn it off? I already know where and… (read more)

In the new version, the Downloads panel automatically opens whenever I save/download a file.

The problem... it STAYS open.

How can I turn it off? I already know where and how to check on my downloaded files. I do not need to see the downloads panel pop up every time I save a file. And I definitely do not need or want it to stay open, causing yet another need for a mouse click to make it go away.

Asked by tcd2000email 9 months ago

Answered by AliceWyman 9 months ago

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don't want to save .kmz

I have selected the following settings to no avail: "Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have se… (read more)

I have selected the following settings to no avail:

"Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have set every file type to "always ask", yet when I click on a .kmz, it always prompts me to save it when I want to open it with Google Earth instead. I also tried the setting to default to opening with Google Earth, yet it still prompted me to save the file. I have rebooted to try to make this setting kick in and still no luck. Perhaps this is because the option on the Firefox list is .kml, not .kmz? How do I get it to give me a choice or default to opening with Google Earth?

Asked by allisonelizabethshaw 8 months ago

Answered by Terry 8 months ago

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Download history window

Since the update 98.0 (64 bit) installed 9th March 2022, the download history window automatically pops up when a file download is complete. This did not happen before, I… (read more)

Since the update 98.0 (64 bit) installed 9th March 2022, the download history window automatically pops up when a file download is complete. This did not happen before, I needed to click on the Arrow to display my download history.

I want to revert to the previous behaviour but cannot find how to do it. Can you please advise?

Asked by blueboy2419 9 months ago

Answered by cor-el 9 months ago

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Firefox 98.0 won't open to excel csv.file

I use a lot of excel files with ETM and when I pull a report, I need it to open with excel in a CSV file. That open no longer appears in the setting list. When I try to … (read more)

I use a lot of excel files with ETM and when I pull a report, I need it to open with excel in a CSV file. That open no longer appears in the setting list.

When I try to open the report, it just takes me to a folder to download the report and then I have to manually open it with excel.

Can that please be fixed. It was working fine and then I noticed my firefox was updated last night, and this morning I can no longer use it correctly.

Asked by angworksites 9 months ago

Answered by AliceWyman 8 months ago

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Opening attachments to emails

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. … (read more)

Since the latest version of Firefox I cannot simply open attachments to Yahoo emails. I have to waste time to download and save the attachments before I can view them. How can this be fixed? Or, how can I download a previous version of Firefox and not have any updates?

Asked by inwest 9 months ago

Answered by AliceWyman 8 months ago

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Open file types

Does anyone else have an issue opening documents? All of a sudden Firefox no longer allows me to open certain files. When I go to the settings, the only applications that… (read more)

Does anyone else have an issue opening documents? All of a sudden Firefox no longer allows me to open certain files. When I go to the settings, the only applications that I have options for are PDF, AV1F, XML, SVG and WebP Image. I seem to have lost the ability to selection "open", "save" or "always ask" for all other documents such as Word, Excel, etc. Screenshot included.

This seems to have happened out of nowhere.

Asked by ray.smith 9 months ago

Answered by FredMcD 9 months ago

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Download toolbar button opens at random

Starting yesterday, the button next to the address bar for download progress will randomly open as if I clicked on it. Happens whether or not something is downloading and… (read more)

Starting yesterday, the button next to the address bar for download progress will randomly open as if I clicked on it. Happens whether or not something is downloading and whether or not there's anything in the download history or not. I haven't changed anything with Firefox. No new addons or settings changes. I didn't change anything on my system, either. Same day as any other. Just started happening.

Asked by Darxide 9 months ago

Answered by Terry 8 months ago

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I do not have "ShowAlertOnComplete" in about:config

I went here but it does not help me at all. https://support.mozilla.org/bm/questions/822640#answer-184146 I want to stop the idiotic pop up that just started... someone h… (read more)

I went here but it does not help me at all. https://support.mozilla.org/bm/questions/822640#answer-184146

I want to stop the idiotic pop up that just started... someone had this question in 2016 but it just started for me after last update.

Asked by macforme 8 months ago

Answered by Terry 8 months ago

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Downloads Progress Box

Hi I'm guessing this is because of the latest update to Firefox, but every time a download finishes, the pop-up box for the downloads keeps coming up. I guess this is con… (read more)

Hi

I'm guessing this is because of the latest update to Firefox, but every time a download finishes, the pop-up box for the downloads keeps coming up. I guess this is considered intuitive to let you know a download has finished, but I could do without it. I find it a bit distracting and it gets in the way. Is there a specific option that can disable it in the config?

Thanks

Asked by DustyShinigami 8 months ago

Answered by TyDraniu 8 months ago

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Downloads now pop up over browsing window - how to disable?

Since the latest update of Firefox, I now notice that each time I download anything the downloads icon in the toolbar expands the download history and remains in front of… (read more)

Since the latest update of Firefox, I now notice that each time I download anything the downloads icon in the toolbar expands the download history and remains in front of the browsing window until I click out of it. This behavior is reminiscent of the Chrome browser opening a pop-up bar every time I download anything which had to be manually closed — a regular irritant. I can see where some may prefer to have the pop ups, but I don't appreciate it becoming the default. Is there any way to disable this behavior so that it downloads in the background as it used to?

Asked by wynden 8 months ago

Answered by TyDraniu 8 months ago

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Download window pops up every time I download something

Hi Everyone, Hope someone can help. Whenever I download something, there is a window that pops up with all downloads. How can I stop this as it is quite annoying? … (read more)

Hi Everyone,

Hope someone can help. Whenever I download something, there is a window that pops up with all downloads. How can I stop this as it is quite annoying?

Asked by Hardus 9 months ago

Answered by AliceWyman 9 months ago