منتدى دعم ”Firefox“

Hi,

first of all thank you all in the community for your amazing work on Firefox!

I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device.

Now I realize that changing the Firefox Sync device name on the new device would also change it for the other device when checking "Connected Services" https://accounts.firefox.com/settings. I also can only see the new device name when using "Send to device" from any device.

I guess I have to unlink my new device and somehow assign it a new device ID for Firefox Sync to recognize the new device. How can I do that?

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Hello . I hope you be fine. After reinstalling Windows, I installed Firefox and enabled Sync. My addons synced on firefox but my bookmarks didn't. I had very important bookmarks. I tried everything but my bookmarks didn't come back. Please help me to fix this big problem.

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync pretty much everything. Clicking the menu top right - only shows my email @ the top, then New Tab etc - but nothing about "Sync Now" or "Sign In" What am I missing? TIA, Jean

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Is there a way in Firefox to have quicker access to saved logins than through the menu structure? The menus are four layers deep, which is frustrating as it is difficult to remember the route when only using the feature occasionally. Some websites don't respect the Firefox Password Manager, so it sometimes becomes necessary to manually find the credentials.

Is there any way to create a bookmark to the saved login section?

Is there perhaps an add-on?

Thanks for any answers.

Hey everyone.

I decided to make a fresh windows install, and when i installed firefox as allways i logged in.

Normally when i have logged in on a fresh installation of firefox it startes with the sync and getting all my old booksmarks, add-ons, passwords etc. but this time i didn't.

I thought that was weird but didn't pay mind to it, i thought i might have needed some time to sync. After 4 hours nothing has happended yet.

things i have tried:

• Pressing Sync now under my profile
• Pressing sync now under settings
• Going to help - more techinical information - Databasen Places - Confirm integrety

The result was:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 24 records + Table moz_places has 139 records + Table moz_historyvisits has 157 records + Table moz_inputhistory has 1 records + Table moz_bookmarks has 13 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 6 records + Table moz_items_annos has 0 records + Table moz_meta has 7 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 100 + sqlite_schema: 32KiB (1.9%), 30.1% eff. + moz_origins: 32KiB (1.9%), 2.5% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.9%), 2.3% eff. + moz_places: 32KiB (1.9%), 93.5% eff. + moz_historyvisits: 32KiB (1.9%), 10.3% eff. + moz_inputhistory: 32KiB (1.9%), 0.1% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.9%), 0.1% eff. + moz_bookmarks: 32KiB (1.9%), 2.3% eff. + moz_bookmarks_deleted: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.9%), 0% eff. + moz_keywords: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.9%), 0% eff. + sqlite_sequence: 32KiB (1.9%), 0.1% eff. + moz_anno_attributes: 32KiB (1.9%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.9%), 0.2% eff. + moz_annos: 32KiB (1.9%), 1.9% eff. + moz_items_annos: 32KiB (1.9%), 0% eff. + moz_meta: 32KiB (1.9%), 0.8% eff. + moz_places_metadata: 32KiB (1.9%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.9%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.9%), 0% eff. + moz_session_metadata: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.9%), 0% eff. + moz_session_to_places: 32KiB (1.9%), 0% eff. + moz_previews_tombstones: 32KiB (1.9%), 0% eff. + sqlite_stat1: 32KiB (1.9%), 2.4% eff. + moz_places_url_hashindex: 32KiB (1.9%), 5.6% eff. + moz_places_hostindex: 32KiB (1.9%), 10% eff. + moz_places_visitcount: 32KiB (1.9%), 3.1% eff. + moz_places_frecencyindex: 32KiB (1.9%), 3.5% eff. + moz_places_lastvisitdateindex: 32KiB (1.9%), 6.3% eff. + moz_places_guid_uniqueindex: 32KiB (1.9%), 8.1% eff. + moz_places_originidindex: 32KiB (1.9%), 3.4% eff. + moz_historyvisits_placedateindex: 32KiB (1.9%), 8.3% eff. + moz_historyvisits_fromindex: 32KiB (1.9%), 3.8% eff. + moz_historyvisits_dateindex: 32KiB (1.9%), 7.3% eff. + moz_bookmarks_itemindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_parentindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.9%), 0.7% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.9%), 0.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.9%), 0.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.9%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.9%), 0.2% eff. + moz_items_annos_itemattributeindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.9%), 0% eff. > Task: _refreshUI

I have to many things i would like to recover... this have never been an issue before? Do anyone have some tips?