can't get into certain websites

something has happened in the last couple of weeks. I can no longer use firefox to get into sites with embedded information. I can't get into my Bank account or Energyl… (read more)

something has happened in the last couple of weeks. I can no longer use firefox to get into sites with embedded information. I can't get into my Bank account or Energylink. I've been using firefox for years but I may have to switch if someone doesn't tell me how to fix this....

[email removed]@yahoo.com

Asked by bridgetlouthan 5 months ago

Last reply by jonzn4SUSE 5 months ago

issue with chat combo in Google Ai Studio

i can only use the Google Ai Chat Combo for one prompt. following which, the chat combo shuts and become unavailable for writing any further prompts unless i have refresh… (read more)

i can only use the Google Ai Chat Combo for one prompt. following which, the chat combo shuts and become unavailable for writing any further prompts unless i have refreshed the whole page which leads to losing the previous answers to prompts . how to solve this issue?

Asked by Tem Liopard 1 day ago

Last reply by markwarner22 11 hours ago

Firefox not connecting to internet

Yesterday, the Firefox quit working. Today my connection was verified by Fios and during the phone call, we tried Google Chrome (Yuck!) and it worked on the internet. I… (read more)

Yesterday, the Firefox quit working. Today my connection was verified by Fios and during the phone call, we tried Google Chrome (Yuck!) and it worked on the internet. I have downloaded the latest Firefox and it still does not work. Is there a problem with Firefox? Should I delete Firefox and reinstall?

Asked by rhaliski 16 hours ago

Last reply by markwarner22 12 hours ago

CONFLICT WITH FIREFOX AND OUTLOOK 2021

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox. PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows,… (read more)

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox.

PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows, the expected one with the email link in the body, and one much smaller that is blank.

The second smaller window is an extra and serves no purpose; except that I have to close it. After an hour with a senior Microsoft tech this morning, he said the problem with with Mozilla; that everything works normally (only one window opens!) - leaving Firefox/Mozilla as the source of the problem

I've completely uninstalled and reinstalled Firefox, clearing the cache, etc., etc. so I have nothing to attach. ALSO, when I tried to "Share Date," there was an error and I 've had to retype the above again. So, if you need more that the info I've given, please let me know.

Asked by SanMan187 13 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 months ago

Last reply by frankforbes12 3 days ago

Mmmmm

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обнови… (read more)

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Asked by Дмитрий 4 days ago

Last reply by Kiki 1 day ago

Firefox taking extremely long to load

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it… (read more)

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it has timed out. When it does load, all the pictures and other features are not included and either don't load or load much later.

I tried to load Yahoo from MIcrosoft Edge and it loaded perfectly. I am assuming there is an issue with Mozilla?

Thanks for looking into this matter and letting me know.

David Broemmelsick

Asked by dlbintouch 2 days ago

Last reply by jonzn4SUSE 1 day ago

Accessing Website

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using … (read more)

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using Edge. Please advise. thanks

Asked by Bobby Baldwin 2 days ago

Last reply by markwarner22 2 days ago

8K60fps YouTube playback on M4 Apple Silicon Mac - bad performance despite low utilization

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops t… (read more)

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops tons of frames, and the video almost stops playing.

8K 30 fps is not problem, and since utilization is pretty low, that doesn't explain the poor performance.

So please optimize 8K60fps Youtube playback on all platforms in the safari browser, but especially on Apple SIlicon Macs.

Asked by Nikolai Stoykov 2 days ago

Last reply by Freecine 2 days ago

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game pecause of firefox please help me with this problem thank you

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months… (read more)

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months I've have been having this problem

Asked by kat blanton 4 days ago

Last reply by markwarner22 4 days ago

Multiple Firefox browser tabs running in background

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have clear… (read more)

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

Asked by mcbetsy 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago